New solution helps account holders switch recurring transactions and
online bill pay accounts quickly and securely
Digital
Insight, an NCR company, today announced it has added the automated
account switching solution ClickSWITCH,
a turnkey solution that simplifies the switch of recurring payments and
deposits for a financial institution’s new and existing account holders,
to its product suite.
“Our relationship with ClickSWITCH reinforces our commitment to provide
innovative digital banking solutions,” said Jeff Hughes, General
Manager, Digital Insight and CTO, NCR Financial Services. “ClickSWITCH
is an excellent addition to our existing suite of SaaS solutions as it
helps our financial institution customers decrease new account
attrition.”
With ClickSWITCH, account holders can initiate a switch of recurring
payments and deposits from their former financial institution in as
little as 10 minutes using a mobile device or personal computer. Digital
Insight will provide the solution to its financial institution customers
through a strategic alliance with the company that developed the
product, also named ClickSWITCH.
“We're very excited about our new relationship with Digital Insight,”
said Cale Johnston, CEO of ClickSWITCH. “ClickSWITCH has established
itself as the premier account switch service in the market. Working with
Digital Insight will further enhance the customer experience by allowing
us to integrate with the leading digital banking vendor.”
Account holders are often overwhelmed by the amount of time and work
required to change their direct deposits and automatic payments. In
fact, 59 percent of consumers think switching financial institutions is
“too much of a hassle.”1 As a result, less than half of new
checking accounts are active after the first 90 days, which can lead to
lost revenue for financial institutions.2 ClickSWITCH’s
automated process makes moving recurring payments and deposits from
their previous financial institution much easier for account holders.
This benefits financial institutions by increasing the chances new
account holders will use their accounts more frequently and help stem
first-year attrition.
About Digital Insight
Digital
Insight, an NCR company, helps banks and credit unions achieve their
goals and grow by offering innovative online and mobile banking
solutions that make it easier for consumers and businesses to manage
their money. Our proven banking innovations give financial institutions
the flexibility and control to engage more, increase retention and
cross-sell effectively.
About NCR Corporation
NCR Corporation (NYSE: NCR) is the global leader in consumer transaction
technologies, turning everyday interactions with businesses into
exceptional experiences. With its software, hardware, and portfolio of
services, NCR enables more than 550 million transactions daily across
retail, financial, travel, hospitality, telecom and technology, and
small business. NCR solutions run the everyday transactions that make
your life easier.
NCR is headquartered in Duluth, Georgia with over 30,000 employees and
does business in 180 countries. NCR is a trademark of NCR Corporation in
the United States and other countries.
ABOUT ClickSWITCH
ClickSWITCHTM is a unique account holder acquisition
technology for financial institutions that simplifies the process of
bringing new customers onboard by quickly, safely and efficiently
switching their recurring payments from their old accounts to new ones.
Based in Eagan, MN, the company's industry-leading solutions help
clients to increase account holder acquisition and activation rates,
engage during onboarding, and cross-sell products to capture full profit
potential. ClickSWITCH is a technology leader delivering world-class
solutions to financial institutions of all sizes. To learn more, visit www.ClickSWITCH.com.
Web site: www.digitalinsight.com,
www.ClickSWITCH.com
Get more banking insights at Banking.com
Twitter: @click_switch,
@Digital_Insight
LinkedIn: ClickSWITCH,
Digital
Insight
1 consumersunion.org, Trapped at The Bank, September
2013
2 BAI, With Onboarding, Cash Management Rules, October
2014
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