New England Property/Casualty insurer to streamline doing business
with its customers and agents with Guidewire InsuranceSuite™
New London County Mutual Insurance Company (NLC), a New England
Property/Casualty insurer, and Guidewire Software, Inc. (NYSE:GWRE), a
provider of software products to Property/Casualty (P/C) insurers, today
announced that NLC has selected Guidewire InsuranceSuite™ as its new
platform for underwriting, policy administration, claims management,
billing, and rating. HCL Technologies, a leading global IT services
provider and Guidewire PartnerConnect® Consulting alliance
member, will lead the implementation.
NLC selected InsuranceSuite to help it modernize its core system
infrastructure and operations in order to better address the evolving
needs of its agents and customers. The company also sought to make its
product offerings more nimble, enable speed to market, and increase the
ease of pricing changes.
“We were impressed with the high-level of functionality that Guidewire
InsuranceSuite has out-of-the-box,” said James Parylak, vice president
and chief information officer, NLC. “We felt that we could take
InsuranceSuite, implement it, and realize its benefits relatively
quickly.”
Guidewire InsuranceSuite will enable NLC to:
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Enhance its customer service levels by providing customers with
multiple self-service options (mobile, Internet, and phone);
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Leverage tools that will eliminate manual processes making it easier
for agents to do business with them; and
-
Enhance operational efficiency and productivity throughout the
organization by standardizing policy administration, billing
management and claims handling processes on a common platform.
“We’re excited that NLC has selected HCL as a strategic implementation
partner for this business-critical, core system transformation
initiative,” said Parag Samarth, corporate vice president, financial
services, HCL Technologies. “Our tool-based, comprehensive system
integration process for platforms such as Guidewire InsuranceSuite
combined with our Agile approach and our accelerator frameworks will
enable NLC to shorten implementation times and get into production more
quickly. This will help drive immediate high-value business benefits for
NLC’s operations, agencies, policyholders, and future growth plans.”
“We are pleased to welcome NLC to the Guidewire community as an
InsuranceSuite customer,” said Steve Sherry, group vice president,
America Sales, Guidewire Software. “We admire their commitment to
providing high levels of service to their customers, and we feel that
InsuranceSuite is an ideal match to help them meet their service goals.”
About New London County Mutual Insurance Company
New London County Mutual Insurance Company is part of NLC Insurance
Companies. NLC offers personal and commercial lines products through a
network of independent agencies in Connecticut, Massachusetts, and Rhode
Island. NLC and its affiliated companies are rated A- “Excellent” by
A.M. Best Company, Inc., a nationally recognized rating organization.
About HCL Technologies
HCL Technologies is a leading global IT services company working with
clients in the areas that impact and redefine the core of their
businesses. HCL has focused on 'transformational outsourcing',
underlined by innovation and value creation, offering an integrated
portfolio of services including software-led IT solutions, remote
infrastructure management, engineering and R&D services and Business
services. HCL leverages its extensive global infrastructure and network
of offices in 31 countries to provide holistic, multi-service delivery
in key industry verticals including Financial Services, Manufacturing,
Consumer Services, Public Services and Healthcare & Life sciences. HCL’s
organizational beliefs of 'Employees First, Customers Second', ‘Trust,
Transparency and Flexibility’, and ‘Value Centricity’ empower its
106,107 Ideapreneurs to create real value for customers by delivering a
Relationship Beyond the Contract. HCL Technologies, along with its
subsidiaries, had consolidated revenues of US$ 6.0 billion, as on 30th
June 2015 (on LTM basis). For more information, please visit www.hcltech.com.
About Guidewire Software
Guidewire delivers the software that Property/Casualty (P/C) insurers
need to adapt and succeed in a time of rapid industry change. We combine
three elements – core processing, data and analytics, and digital
engagement – into a technology platform that enhances insurers’ ability
to engage and empower their customers and employees. More than 200 P/C
insurers around the world have selected Guidewire. For more information,
please visit www.guidewire.com.
Follow us on twitter: @Guidewire_PandC.
NOTE: Guidewire, Guidewire Software, Guidewire ClaimCenter, Guidewire
PolicyCenter, and Guidewire BillingCenter are registered trademarks of
Guidewire Software, Inc. in the United States and/or other countries.
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