Alliance will help insurers globally streamline communication
processes to provide high levels of customer service
GMC Software Technology (GMC), a leader in Customer Communications
Management (CCM), and Guidewire Software, Inc. (NYSE:GWRE), a provider
of software products to Property/Casualty insurers today announced that
GMC Software has joined Guidewire PartnerConnect™, as a Solution
Partner. The companies also announced that GMC Software is participating
in the Ready for Guidewire accelerator validation program.
GMC Software’s enterprise customer communication platform and Guidewire
InsuranceSuite™ will allow insurers to streamline their customer
communications leading to a higher quality customer experience. Insurers
will be able to consistently deliver relevant personalized messages, at
the right time and through their preferred channel. By joining forces,
both companies are better positioned to serve insurers who want to
streamline communication processes for increased responsiveness and
faster times to market.
GMC Software has successfully completed the Ready for Guidewire
accelerator validation process for its Inspire accelerator and Guidewire
ClaimCenter®. The company is eligible to use the Ready for
Guidewire validation mark, which designates that the offering has
been through a rigorous review process that supports readiness for
integration with ClaimCenter. Work on accelerators to integrate with
other Guidewire InsuranceSuite™ modules, PolicyCenter and BillingCenter
is underway.
The GMC Software developed accelerator is a fully functional integration
between Guidewire ClaimCenter and GMC Inspire R10, an enterprise
communication platform. The accelerator is designed to significantly
reduce the implementation effort when integrating GMC Inspire with
ClaimCenter.
“The combination of GMC’s leading customer communication management
software and Guidewire ClaimCenter will provide insurers with lowered
production costs, streamlined processes, and an omni-channel delivery
capability leading to a higher quality customer experience,” said Henri
Dura, CEO, GMC Software. “We are looking forward to the opportunities
this alliance will bring to our mutual customers.”
“We welcome GMC Software as a Guidewire PartnerConnect Solution partner,”
said Neil Betteridge, vice president, Strategy, Guidewire Software. “We
respect GMC’s commitment to enabling insurers around the world to
communicate with their customers when and how they prefer, and we look
forward to bringing our mutual customers enhanced omni-channel delivery
capabilities.”
About GMC Software Technology
GMC Software helps companies communicate with their customers and
employees. GMC Software empowers organizations to create stronger
engagements with timely and relevant communications. A Neopost Digital
Company, GMC Software provides the means for business users to develop
contextual, highly individualized communications across all channels
that span the entire customer journey. A leader in customer
communications, GMC Software supports thousands of clients and partners
in banking, insurance, healthcare and service providers around the
world. For more information, visit www.gmc.net.
About Guidewire PartnerConnect and Ready for Guidewire
Guidewire PartnerConnect™ is a global network of select
partner companies that provide consulting services and solutions to
enhance, extend, and complement the capabilities of Guidewire products.
Our worldwide partner community helps contribute to the success of our
mutual customers in the Property/Casualty insurance industry by
delivering Guidewire software implementations, value-add solution and
technology offerings, and guidance on insurance industry best practices.
Ready for Guidewire accelerators developed by PartnerConnect Solution
members have been rigorously reviewed by Guidewire, adhere to Guidewire
software design principles, and meet established criteria. The
accelerators are published on the Guidewire Resource Portal and are
available for download by Guidewire customers at no charge.
Guidewire PartnerConnect is an invitation-only program. For more
information about Guidewire PartnerConnect please visit www.guidewire.com/partners/.
About Guidewire Software
Guidewire delivers the software that Property/Casualty (P/C) insurers
need to adapt and succeed in a time of rapid industry change. We combine
three elements – core processing, data and analytics, and digital
engagement – into a technology platform that enhances insurers’ ability
to engage and empower their customers and employees. More than 200 P/C
insurers around the world have selected Guidewire. For more information,
please visit www.guidewire.com.
Follow us on twitter: @Guidewire_PandC.
NOTE: Guidewire, Guidewire Software, Guidewire ClaimCenter, Guidewire
PolicyCenter, Guidewire BillingCenter, are registered trademarks of
Guidewire Software, Inc. in the United States and/or other countries.
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