New relationship strengthens each company’s position and presence
worldwide in managed services, reducing time-to-market and generating
new revenue opportunities
NCR
Corporation (NYSE: NCR), the global leader in consumer transaction
technologies, today announced that it is teaming with Alcatel-Lucent, a
leader in IP networks, cloud and ultra-broadband access to expand their
global reach in managed services. The relationship will strengthen each
company’s position and presence worldwide in managed services by
reducing time-to-market and generating new revenue opportunities.
Under the agreement NCR will provide services including site surveys,
deployment and maintenance projects, where speed and quality of service
are critical to quickly ramp-up and ramp-down new Alcatel-Lucent
technology implementations. NCR’s role encompasses high-volume projects
where services are required across multiple countries and regions,
including small cells, IP/MPLS, GPON and Wi-Fi® deployments.
Additional managed services functions and technologies will be provided
to support innovation, quality and agility.
Alcatel-Lucent customers will benefit from NCR’s global footprint and
expertise, and a consistent, high quality experience across multiple
geographies and vertical markets. Meanwhile, NCR will benefit from
Alcatel-Lucent’s network experience and broad knowledge of communication
technologies.
“The global agreement between Alcatel-Lucent and NCR strengthens each
company’s unique capabilities to provide customers with great services
and innovative technologies,” said Friedrich Trawöger, President Managed
Services at Alcatel-Lucent. “By integrating capabilities, we can further
reduce time-to-market and leverage economies of scale to improve cost
competitiveness. These enhancements to our Managed Service portfolios
enables both companies to attract and reach new customers in new
markets.”
With a global footprint of 17,000 service professionals in more than 180
countries, NCR is well positioned to work with Alcatel-Lucent around the
world. NCR provides maintenance, deployment and managed services through
a specialist team of project management and technical professionals to
enable technology providers, like Alcatel-Lucent, to operate more
effectively and efficiently, and grow their businesses. The result is
customer projects that are delivered with the highest levels of global
consistency - on time, on plan and on budget and with the flexibility
that customers expect of global technology companies, such as NCR and
Alcatel-Lucent.
This is extremely powerful when combined with Alcatel-Lucent’s
extensive managed services capabilities in the networking space
managing more than 100 engagements globally, which includes 300,000
network elements and 100 million subscribers.
"Innovative technology, industry experience and strong partnerships are
fundamental for technology and telecom providers, such as
Alcatel-Lucent, to differentiate them in today’s competitive global
market," said Sophia Williams, vice president and general manager,
Telecom & Technology division at NCR. "This agreement allows both
companies to grow by leveraging each other’s best resources and
practices, as well as opening up new customer opportunities that can
benefit immediately from our combined expertise."
NCR responds to 22 million service actions per year and maintains more
than three million devices and points of service worldwide. This
includes provision of value-added services to eight of the top 10
telecoms and network technology OEMs, 19 of the world’s top 20 banks,
seven of the top 10 retailers and three of the top five airlines.
About NCR Corporation
NCR Corporation (NYSE: NCR) is the global leader in consumer transaction
technologies, turning everyday interactions with businesses into
exceptional experiences. With its software, hardware, and portfolio of
services, NCR enables more than 550 million transactions daily across
retail, financial, travel, hospitality, telecom and technology, and
small business. NCR solutions run the everyday transactions that make
your life easier.
NCR is headquartered in Duluth, Georgia with over 30,000 employees and
does business in 180 countries. NCR is a trademark of NCR Corporation in
the United States and other countries.
Web site: www.ncr.com
Twitter: @NCRCorporation
Facebook: www.facebook.com/ncrcorp
LinkedIn: www.linkedin.com/company/ncr-corporation
YouTube: www.youtube.com/user/ncrcorporation
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