8x8 Dials Up Global Service Across Nine Locations in Three
Countries in Record-Breaking Six-Week Initial Deployment
8x8, Inc. (NASDAQ:EGHT), a leading provider of cloud-based unified
communications and contact center solutions, today announced that
NetSuite Inc. (NYSE: N), the industry's leading provider of cloud-based
financials / ERP
and omnichannel
commerce software suites, selected 8x8 as its new global, unified
cloud partner to standardize its enterprise-class business telephony
service, replacing all existing legacy communication systems. This
latest customer win for 8x8 continues to demonstrate the company’s
strategic move up-market, global footprint of its Enterprise
Communications-as-a-Service (ECaaS) solution, and growing enterprise
roster.
Following an extensive multi-vendor, technical review and proof of
concept (POC) process, NetSuite selected 8x8 as its new cloud
communications solutions provider and 8x8’s flagship Virtual Office
business telephony solution to address its evolving global
communications requirements. With more than 4,500 employees worldwide,
8x8 worked with NetSuite to onboard the first 2,400 employees by the end
of August across nine locations – delivering a record-breaking six-week
deployment in the final seven sites. The initial deployment spans three
countries, including large offices in the Philippines. The remaining
offices are expected to be fully deployed by 2016.
“We needed a true enterprise communications partner that could
seamlessly and rapidly migrate our entire phone service to the cloud –
while unifying our worldwide offices with a secure, reliable solution
that works across the globe,” said Doug Brown, NetSuite CIO. “As we
looked at enterprise communications providers, we found that 8x8 offered
the highest levels of uptime and security to successfully run our global
business. 8x8 offers the critical efficiencies we need from a
full-featured desktop and mobile solution that will help us drive a new
level of service as we scale our worldwide presence.”
Enterprise-Ready: Elite Touch Service and Award-Winning Product
8x8’s Elite Touch™ rapid enterprise on-boarding program served as a
critical element for NetSuite’s decision. Elite Touch offers extensive
experience in accelerating successful enterprise deployment, from
kick-off through post-deployment support. 8x8’s proven methodology helps
ensure the fastest time to value—even for customers with large, complex
requirements that typically involve multiple sites, global
implementations or integration with CRM or other critical back-end
systems. In addition to 8x8’s high-end service, rapid enterprise
on-boarding and support, 8x8’s Virtual Office provides essential
enterprise-class telephony and unified communications features,
including auto attendants, an online dashboard, soft phones and mobile
apps. Chat, presence management, third party CRM and ERP integrations,
and powerful analytics are also a core part of 8x8’s award-winning
business telephony solution.
“We are pleased to team with NetSuite to help them reach a new level of
success and efficiency with their global business communications,” said
Vik Verma, 8x8 CEO. “This deployment demonstrates a strong commitment to
our existing partnership and marks a major corporate milestone as we
continue to prove that 8x8 is truly enterprise-ready. NetSuite is a
phenomenal partner and leading cloud innovator, and we are committed to
helping them achieve continued success as they scale their business. 8x8
continues to demonstrate that we can truly deliver an extensive,
multi-country enterprise deployment from PO to deployment in a few
weeks. We are proud to be one of NetSuite’s trusted partners as we help
accelerate its business transformation on a global scale.”
About 8x8, Inc.
8x8, Inc. (NASDAQ:EGHT) is the trusted provider of secure and reliable
enterprise cloud communications solutions to more than 40,000 businesses
operating in over 100 countries across six continents. 8x8's
out-of-the-box cloud solutions replace traditional on-premises PBX
hardware and software-based systems with a flexible and scalable
Software as a Service (SaaS) alternative, encompassing cloud business
phone service, contact center solutions, and conferencing. For
additional information, visit www.8x8.com,
www.8x8.com/UK or connect with 8x8
on LinkedIn, Twitter,
Google+ and Facebook.
NOTE: NetSuite and the NetSuite logo are service marks of NetSuite
Inc.
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