RingCentral Selected for International Reach, Reliability and Integrated
Contact Center Offering
RingCentral,
Inc. (NYSE:RNG), a leading provider of cloud business communication
solutions, today announced MINDBODY, Inc. (NASDAQ:MB) has selected
RingCentral Office to deploy to its team members. RingCentral will
provide a complete cloud business communications solution designed for
MINDBODY’s mobile and dispersed employees, offering a next-generation
alternative to legacy, tethered phone systems. RingCentral will help
their employees stay connected to customers and colleagues, enabling
them to use a variety of business and personal devices, including
smartphones, tablets, computers and desk phones.
Founded in 2000, MINDBODY is the leading provider of cloud-based
business management software for the wellness services industry, with
over 45,000 local business subscribers in 132 countries and
territories. By implementing RingCentral Office, MINDBODY will diminish
connectivity issues, inefficiency and extra costs from using several
legacy PBX vendors across their global offices in the United States,
United Kingdom, and Australia. RingCentral will help unify
communications for MINDBODY’s team and provide a feature rich, mobile
centric solution that is simple to activate, manage, and scale as their
company grows.
“MINDBODY assists tens of thousands of health, wellness, and beauty
professionals as well as the millions of clients they serve, so having a
reliable and highly scalable business communications solution is
critical,” said Michael Hanson, Vice President of Information Security
at MINDBODY. “We’re confident that RingCentral will be able to fulfill
our needs with their flexible, integrated product. We’re especially
grateful for their professional services team who will work side-by-side
with us to migrate our phone system to the cloud.”
As an existing customer of InContact, MINDBODY sought a solution that
enabled faster, more flexible communication between their customer
service teams and other department members. RingCentral’s seamless
contact center integration with InContact provided this solution. In
addition, MINDBODY required professional implementation services.
RingCentral’s Professional Services program provides a smooth and speedy
enterprise on-boarding process, tapping into extensive experience from
an industry leading team of networking and telecom professionals who are
dedicated to all stages of successful enterprise deployment - from
gathering requirements to implementing services through post-deployment
support.
“We’re proud that MINDBODY has selected RingCentral to address their
global enterprise communication needs, and we’re committed to helping
them achieve their goals while supporting their business globally,” said
Ryan Azus, RingCentral’s Senior Vice President of Worldwide Sales. “It’s
exciting for us to complete deployments for MINDBODY in the U.S. and UK,
and we look forward to further roll-out in Australia in 2016. By
partnering with RingCentral, MINDBODY can continue to focus on
innovating their core services for the wellness industry, while we
provide them with a reliable, secure, and enterprise-grade
communications solution that connects their team members with their
global customer base.”
About RingCentral
RingCentral, Inc. (NYSE:RNG) is a leading provider of cloud-based
business communications and collaboration solutions. RingCentral’s cloud
solution is easier to manage, and more flexible and cost-efficient than
legacy on-premises communications systems. It meets the needs of modern
distributed and mobile workforces spanning SMB to Enterprises globally.
RingCentral, Business Communications Made Simple. RingCentral is
headquartered in Belmont, Calif. RingCentral and the RingCentral logo
are trademarks of RingCentral, Inc.
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