Physician Need for Portability Across Mobile, Web and Desktop Drives
Significant Increase in Use of Nuance Dragon Medical Cloud-based Platform
Nuance Communications, Inc. (NASDAQ: NUAN) today announced that more
than 100 million patient stories are captured annually by physicians
using Nuance cloud-based clinical voice recognition. This milestone
comes on the heels of dramatic growth in healthcare organizations using
web and mobile apps with embedded Nuance
Dragon Medical cloud-based solutions, which have increased up to 30%
month-over-month since the beginning of the year. Nuance anticipates
this pace of adoption to continue based on market feedback indicating
94% of healthcare organizations are considering or strongly interested
in cloud-hosted clinical speech recognition, with 89% citing portability
as the top benefit.
Physicians are under increasing pressure to document complete patient
stories in electronic health records (EHR) while treating patients on
different floors, and in multiple facilities that often use different
clinical systems and tools. By enabling them to capture patient stories
quickly and accurately on the spot—via mobile device, web, desktop or
virtualized environment—Dragon
Medical cloud-based speech solutions provide the security,
flexibility, and personalization to support today’s dynamic clinical
workflows.
“Physicians are more mobile than ever, both inside and outside the
hospital. At the same time, there is an increased need for patient
stories to become immediately available in the patient’s record.
Integrating Nuance
Dragon Medical Direct with our Cerner physician documentation tool
has enabled us to meet both of these needs,” says Dr. Ehab Hanna, chief
medical information officer of Universal Health Services (UHS), Inc.,
which has so far deployed the solution in 16 facilities nationwide. “Our
goal was to transition at least 30% of patient stories to Nuance’s
cloud-based technology in conjunction with Cerner’s EHR. Within just a
few weeks, we were pleasantly surprised to see voluntary adoption rates
of 60% to 90% across our hospitals. You don’t reach numbers like that
unless you have a good tool.”
Dr. Hanna attributes the significant adoption rates to the accuracy of
Nuance’s speech recognition and portability of voice profiles, which
allow physicians to have a consistent user experience as they dictate
clinical documentation in ways that fit their clinical workflows. “It
understands me from the first minute I begin talking,” he adds, noting
that physicians loved that no training was needed. The ease of use and
convenience of Dragon Medical were also big contributors to rapid
physician adoption, as were the strong existing relationships between
the UHS medical staff and IT staff during the rollout.
“Achieving the milestone of 100 million patient stories via cloud-based
speech solutions is solid evidence of the trend we recognized early on.
High quality voice capabilities across desktop, web and mobile platforms
through Nuance are helping healthcare evolve and driving the future of
voice-enabled clinical documentation,” said Jonathon Dreyer, director,
cloud and mobile solutions, at Nuance. “We were the first to leverage
cloud technologies to break down barriers and provide a more transparent
voice experience for clinicians. And we will continue to build on that
early leadership to extend even more powerful cloud-based voice
capabilities to healthcare applications, practitioners and
organizations.”
In addition to more than 3,000 healthcare organizations that rely on
cloud technology from Nuance, the number of those accessing the platform
through speech-enabled partner applications—such as mobile EHR apps from
Cerner, Epic and eClinicalWorks—has more than tripled in the past year.
Launched in 2011, Nuance’s industry-leading medical speech recognition
became available through the cloud, issuing in a new way for clinical
professionals to interact with clinical documentation systems and apps
via voice navigation, dramatically enhancing their efficiency and making
capturing patient stories fast, flexible and accurate.
About Nuance Communications, Inc.
Nuance Communications, Inc. (NASDAQ: NUAN) is a leading provider of
voice and language solutions for businesses and consumers around the
world. Its technologies, applications and services make the user
experience more compelling by transforming the way people interact with
devices and systems. Every day, millions of users and thousands of
businesses experience Nuance’s proven applications. For more
information, please visit: www.nuance.com/for-healthcare.
Connect with Nuance on social media through the healthcare blog, What’s
next, as well as Twitter
and LinkedIn.
Nuance and the Nuance logo are trademarks or registered trademarks of
Nuance Communications, Inc. or its affiliates in the United States
and/or other countries. All other company names or product names may be
the trademarks of their respective owners.
The statements in this press release relating to future plans, events
or services, are forward-looking statements which are subject to
specific risks and uncertainties. There are a number of factors which
could cause actual events or results to differ materially from those
indicated in such forward looking statements, including fluctuations in
demand for the Nuance products, and the continued development of Nuance
products. The reader is warned not to rely on these forward-looking
statements without reservation, since these are simply reflections of
the current situation. Nuance disclaims any obligation to update any
forward-looking statements as a result of developments occurring after
the date of this document.
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