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ESIS On CallTM for Construction provides 24/7 response to
construction accidents to help improve overall claim outcomes
When accidents happen on a construction site, response time is critical.
Reporting the incident quickly and initiating a rapid response may help
mitigate claim severity and associated loss costs. To assist clients in
the aftermath of a construction accident, ESIS,
Inc. (ESIS®), – a risk management services company and
member of ACE
Group – has introduced ESIS
On Call for Construction, a proprietary rapid response tool for
severe workers compensation or complex automobile and general liability
insurance claims.
Accessible via mobile app, Internet or telephone, ESIS On Call for
Construction is available 24 hours a day, seven days a week. Once
activated, the service immediately engages ESIS’ dedicated construction
claims consultants and mobilizes specialized risk management resources
to respond to the incident. ESIS On Call for Construction also has the
capability to send customized email and/or text message alerts to
communicate that an incident has occurred.
“When complex or catastrophic construction accidents occur, engaging the
right risk management resources as soon as possible may mitigate claim
severity,” said David Landrum, Vice President and ESIS Construction
Industry Practice Leader. “ESIS On Call for Construction uses innovative
technology to quickly deploy ESIS’ dedicated team of construction
professionals, comprehensive construction claims management services,
and incident response resources. This rapid, coordinated response is an
important part of an effective risk management plan and can help improve
overall outcomes.”
Services available through ESIS On Call for Construction’s response team
include:
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Capturing critical information at the time of the incident
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Assisting with response coordination and resource management
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Conducting on-site investigation of the incident
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Securing equipment
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Obtaining witness statements
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Initiating field case management
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Providing crisis management and grief counseling
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Engaging health, safety, and environmental services
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Accessing ESIS RNs for injury assessment
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Tracking and reporting activities
This process does not eliminate or replace the need for ESIS clients to
report claims as per the standard reporting criteria/process. This
service is provided to ESIS clients to help facilitate immediate
response to critical incidents.
ESIS On Call™ for Construction is offered through Spill Center, a
nationwide, 24-hour emergency response resource. Reporting an incident
using ESIS On Call services offered through Spill Center is not an
indication that coverage is available under your policy. Any
communications in connection with your use of ESIS On Call services
offered through Spill Center are not intended to alter, amend or provide
interpretive commentary on any insurance policy contracts. Spill Center
is not a subsidiary or affiliate of ESIS. ESIS disclaims all liability,
loss, damages and other costs that may arise out of your use of or
reliance upon any incident reporting services, other services,
communications and representations or warranties made by Spill Center or
its affiliates.
ESIS®, Inc. (ESIS) is part of ACE Group, providing claim and
risk management services to a wide variety of commercial clients.
Insurance is provided by insurers within ACE Group. The product
information contained herein is a summary only. For more information
about ESIS, please visit www.esis.com.
About ACE Group
ACE Group is one of the world’s largest multiline property and casualty
insurers. With operations in 54 countries, ACE provides commercial and
personal property and casualty insurance, personal accident and
supplemental health insurance, reinsurance, and life insurance to a
diverse group of clients. ACE Limited, the parent company of ACE Group,
is listed on the New York Stock Exchange (NYSE:ACE) and is a component
of the S&P 500 index. Additional information can be found at www.acegroup.com,
or follow ACE on Twitter, https://twitter.com/ACEGroupNA.
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