Starbucks, Walmart.com to offer Visa Checkout for seamless digital
payment experiences
comScore study finds that enrolled Visa Checkout shoppers convert to
buyers at a rate of 86 percent
With eCommerce growing at four times – and mobile commerce growing at
eight times – the rate of traditional commerce1, Visa today
announced that more merchants are making Visa Checkout available to
their online shoppers to help simplify the checkout experience and
increase sales.
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Starbucks, Walgreens, NFL Shop, HSN and Match are among the new
merchants taking advantage of Visa Checkout’s ability to deliver
seamless digital payments. Walmart.com will also begin supporting Visa
Checkout this year.
“Delivering a seamless payment experience for our customers is a
priority for us,” said Ryan Records, vice president of Starbucks Global
Card, Commerce & Payment. “Integrating Visa Checkout as a way to reload
your Starbucks card in our world-class digital platforms is a great way
to provide our customers with the reload options that are most
convenient and relevant to them.”
Visa Checkout’s rollout has been among the fastest and most successful
Visa consumer product launches in company history, as merchants and
their customers seek easier, more convenient ways to pay with their
cards in an increasingly digital world. More than 10 million consumer
accounts and 600 financial institutions in 16 countries have signed up
to use Visa Checkout since its launch 18 months ago.
Improved Consumer Experience, Increased Customer Sales
According to new research from comScore 2, Visa Checkout is
more effective than other checkout options at driving conversion, which
means that shoppers who start a checkout process are more likely to
complete it, when using Visa Checkout. Checkout abandonment rates have
been an ongoing challenge for merchants trying to increase sales in
digital channels, particularly on smaller screens of mobile phones.
The comScore survey, which was completed in December 2015, found that
enrolled Visa Checkout customers:
-
Completed 86 percent of transactions from the online shopping cart2
-
Have a 51 percent higher conversion rate when compared to customers
using a merchant’s traditional online checkout2
“We are seeing tremendous Visa Checkout growth as we enter 2016 and
are greatly encouraged by the enthusiastic response from consumers and
merchants alike,” said Sam Shrauger, Senior Vice President of Visa’s
Digital Solutions. “By re-engineering the Visa card for the digital
world, we’re delivering a better way to pay through connected and mobile
devices.”
More Shoppers Go Mobile
During the 2015 holiday season, more customers than ever visited
merchants’ websites, especially when using a mobile device.
The latest numbers from Visa3 reinforce these experiences:
-
Visa Checkout customers are increasingly making purchases with
mobile devices.
-
Nearly half (45 percent) of Visa Checkout shoppers used a
smartphone, tablet, or other mobile device in making an online
purchase during the 2015 holiday period.4 Just six
months ago, it was closer to one-third.
-
Between July and November, the share of Visa Checkout customers
using a mobile device grew by 10 percent.
-
Visa Checkout merchants are reaching new customers and growing
their sales.
-
More than 46 percent of customers who took advantage of a Visa
Checkout promotion were new to that retailer, according to a
survey completed by six Visa Checkout merchants.5
-
comScore data also showed a 7 percent higher transaction size for
Visa Checkout orders, compared to non-Visa Checkout orders at many
of the leading retail and travel sites.6
A Visa Card for the Digital World
As consumers make more purchases using smartphones, tablets and other
connected devices, merchants increasingly see the need for a digital
payment experience that is easy and convenient for consumers and simple
to integrate into their existing systems.
Visa Checkout delivers on both fronts. When shopping online, consumers
simply log in, then click a button to complete their purchase. There’s
no need to re-enter payment and billing information, which makes the
experience faster and easier, especially on mobile devices.
As of December 31, 2015, Visa Checkout had more than 10 million consumer
accounts. More than a quarter million large and small merchants and 600
financial institution partners now offer Visa Checkout globally. Visa
Checkout is available in 16 countries around the world, including:
Australia, Argentina, Brazil, Canada, Chile, China, Colombia, Hong Kong,
Malaysia, Mexico, New Zealand, Peru, Singapore, South Africa, United
Arab Emirates, and the United States.
Visa Checkout merchants represent some of the biggest retailers on the
internet, including Best Buy, Gap, Neiman Marcus, Pizza Hut, Staples,
Rakuten, Under Armour, Virgin America, Williams Sonoma and zulily. For a
full list of participating merchants, and to learn more about Visa
Checkout’s benefits for merchants, issuers and consumers alike, visit www.visacheckout.com.
About Visa Inc.
Visa Inc. (NYSE:V) is a global payments technology company that connects
consumers, businesses, financial institutions, and governments in
more than 200 countries and territories to fast, secure and reliable
electronic payments. We operate one of the world's most advanced
processing networks — VisaNet — that is capable of handling more than
65,000 transaction messages a second, with fraud protection for
consumers and assured payment for merchants. Visa is not a bank and does
not issue cards, extend credit or set rates and fees for consumers.
Visa's innovations, however, enable its financial institution customers
to offer consumers more choices: pay now with debit, pay ahead of time
with prepaid or pay later with credit products. For more information,
visit usa.visa.com,
visacorporate.tumblr.com
and @VisaNews.
1 eMarketer 2015
2 comScore 2015 Visa Checkout Study, commissioned by Visa.
Based on data from the comScore research panel of one million U.S.
PC/laptop users, April-October 2015.
3 Proprietary Visa data that measures consumer activity in
the Visa Checkout lightbox.
4 Data reporting period from November 18 - December 8, 2015
5 Data captured during relevant promotion periods for each
merchant
6 comScore 2015 Visa Checkout Study, commissioned by Visa.
Based on data from the comScore research panel of one million U.S.
PC/laptop users, August-December 2014.
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