Customers benefit from shortest outages in company history
In 2015, PECO’s focus on delivering innovation and advancing smart
energy to provide safe, reliable, affordable and clean energy and energy
services paid off, with customers experiencing the shortest average
outage duration and second fewest number of outages in company history.
On average, less than three-quarters of PECO’s more than 1.6 million
electric customers experienced an outage in 2015. And, when service was
interrupted, crews were able to safely restore service in, on average,
84 minutes – 7 minutes faster than ever before.
“We are extremely proud of our 2015 performance,” said Craig Adams, PECO
president and CEO. “Our customers depend on us to deliver the power they
need to live their lives and run their homes and businesses. We do not
take this responsibility lightly. Each year we look for new technology
and ways to get better and better. We will continue to invest in our
systems and maintain our rigorous maintenance programs to continue to
improve our service.”
PECO customers continue to benefit from the company’s work to increase
reliability. During the past several years, PECO has achieved record
reliability performance, reducing customer outages and the duration of
outages when they do occur.
Each year, PECO invests millions of dollars to prevent outages through
equipment inspections and tree trimming. In addition, the company
continues to install advanced equipment such as stronger, tree-resistant
aerial cable, and devices to automatically restore service to customers
more quickly. The company also continues to share best practices with
its Exelon sister utilities, BGE in Baltimore and ComEd in Chicago,
which also posted record reliability performances in 2015.
Based in Philadelphia, PECO is an electric and natural gas utility
subsidiary of Exelon Corporation (NYSE: EXC). The company’s 2,400
dedicated employees provide advanced, innovative energy solutions to 1.6
million electric and more than 506,000 natural gas customers in
southeastern Pennsylvania. In 2014 PECO delivered 89.9 billion cubic
feet of natural gas and 37.5 billion kilowatt-hours of electricity and
had an estimated economic impact of $4.5 billion in Pennsylvania,
supporting more than 9,600 local jobs and producing $760 million in
labor income. Founded in 1881, PECO is one of the Greater
Philadelphia Region's most active corporate citizens, providing
leadership, volunteer and financial support to numerous arts and
culture, education, environmental, economic development and community
programs and organizations. For more information visit PECO.com,
and connect with the company on Facebook
and Twitter.
If you are a member of the media and would like to receive PECO news
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