Announces Plans to Open New Customer Service Center in Texas’
Research Valley
Wayfair Inc. (NYSE:W), one of the world's largest online destinations
for home furnishings and décor, today announced plans to open a new
customer service center located in Bryan, Texas. Wayfair will hire
approximately 450 employees in the new location as it scales operations
to service its rapidly growing customer base.
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Wayfair Opens Customer Service Center in Bryan, Texas (Photo: Business Wire)
“Wayfair’s steadfast commitment to exceptional customer service has
helped fuel the incredible growth of our business as more people
discover a new and better way to shop for home furnishings,” said James
Savarese, Chief Operating Officer, Wayfair. “We look forward to
expanding our operations to the Bryan-College Station area as we welcome
new talent to our world-class customer service team.”
Known as The Research Valley, the Bryan-College Station area is a hub
for innovation and technology in Texas. Wayfair selected the location
based on the strong local talent pool, the community’s thriving business
community and its proximity to Texas A&M University – a leading
university for research and innovation.
“As a company that is headquartered in Boston, we recognize the
tremendous value of being located near some of the world’s leading
academic institutions. We have found that access to higher education,
ongoing innovation and a robust cultural scene all contribute to a
strong local workforce. We see those very important qualities in the
Bryan-College Station area with its close connections to Texas A&M
University,” added Liz Graham, Vice President of Sales and Service,
Wayfair. “Wayfair is delighted to join the local Bryan-College Station
community and we are excited for the new team members who will help us
continue to deliver the most exceptional service experience in retail.”
Wayfair offers full-time customer service positions with a wide range of
benefits including equity, bonuses, 401-K matching, tuition
reimbursement, medical, dental and vision insurance and discounts on
employee purchases. The Bryan service center is scheduled to open this
spring. For more information on hiring and career opportunities in
Texas, visit www.wayfair.com/careers.
With more than 3,250 full time employees globally, Wayfair currently
operates customer service centers in Massachusetts, Utah and Ireland.
About Wayfair
Wayfair Inc. offers an extensive selection of home furnishings and décor
across all styles and price points. The Wayfair family of brands
includes:
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Wayfair.com, an online destination for all things home
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Joss & Main, where beautiful furniture and finds meet
irresistible savings
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AllModern, a go-to online source for modern design
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DwellStudio, a design house for fashion-forward modern furnishings
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Birch Lane, a collection of classic furnishings and timeless home décor
Wayfair is headquartered in Boston, Massachusetts, with additional
locations in New York, Utah, Kentucky, Ireland, U.K. and Germany.
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