NICE’s proven VoIP, RoIP solutions satisfy mission-critical
communications recording needs for Orange County Sheriff’s Department,
while providing room to grow
The Orange
County, California Sheriff’s Department, the fifth largest sheriff’s
department in the U.S., has deployed NICE Systems’ (NASDAQ:NICE) IP
solutions at its Loma Ridge Emergency
Communications Bureau (ECB) in Silverado, and at a co-located radio
master site, to capture and manage emergency communications. The
solutions include NICE’s NRX for Voice over IP (VoIP) recording, the MCC
7500 IP Radio Logger (jointly developed by NICE and Motorola Solutions),
and NICE
Inform for multimedia incident reconstruction.
Emergency Communications Bureau personnel receive approximately 2,500
calls per day and relay critical information to deputy sheriffs who
respond to incidents for the ECB’s 13 contracted city partners and
unincorporated Orange County areas. The Communications Division also
manages a Countywide Coordinated Communications System (CCCS), and in a
first step toward APCO Project 25 (P25) standard-based technology,
recently installed Motorola Solutions’ MCC 7500 IP dispatch consoles at
its Loma Ridge facility. These communications are recorded by the MCC
7500 IP Radio Logger, the first fully integrated, certified IP radio
recording and replay solution for Motorola Solutions’ ASTRO® 25
network.
Additionally, the Emergency Communications Bureau is one of many such
centers transitioning to VoIP for its portability, cost savings, and
enhanced functionality. NICE NRX integrates with the West Corporation’s
VIPER® (VoIP for Emergency Response) system, allowing the ECB
to capture these communications. The recording systems are fully
redundant to ensure continuous operation. With NICE Inform, all of the
VoIP and radio over IP (RoIP) interactions with citizens and first
responders can be merged into a seamless timeline for complete incident
reconstruction.
“NICE has deployed more than 1 million channels of VoIP and 90,000
channels of IP-based radio logging,” said Chris Wooten, Executive Vice
President, NICE Systems. “Our digital evidence management solutions for
emergency communications are scalable, i3-compliant, designed to support
diverse multimedia, and certified by leading VoIP and RoIP vendors. This
enables public safety agencies such as Orange County’s Emergency
Communications Bureau to be confident that their needs will be supported
today, and well into the future.”
About NICE Systems
NICE Systems (NASDAQ: NICE) is the worldwide leading provider of
enterprise software solutions that empower organizations to make smarter
decisions based on advanced analytics of structured and unstructured
data. NICE solutions help the world’s largest organizations deliver
better customer service, ensure compliance, combat fraud, and safeguard
citizens. Over 25,000 organizations in more than 150 countries,
including over 80 of the Fortune 100 companies, are using NICE
solutions. www.nice.com.
About the Orange County Sheriff’s Department
The Orange County Sheriff-Coroner Department is a large, multi-faceted
law enforcement agency served by approximately 4,000 sworn and
professional staff members and over 800 reserve personnel. The
department consists of five organizational Commands comprised of 21
separate Divisions. Collectively, these Commands and Divisions provide
services including land and sea based patrol and investigative services
to unincorporated county areas and to contract and task force partners
at the city and county level. Additional services and responsibilities
include but are not limited to; state and federal task force
participation, operation and management of the Orange County jail system
including contract services for I.C.E. detainees, emergency
communications, forensic and coroner services, HR and personnel
services, risk management and financial management. According to the
U.S. Department of Justice Census of state and local law enforcement
agencies, the Orange County Sheriff’s Department is the 5th
largest sheriff’s department in the United States (as ranked by number
of full time sworn personnel). http://ocsd.org/about
Trademark Note: NICE and the NICE logo are trademarks or
registered trademarks of NICE Systems. All other marks are trademarks of
their respective owners. For a full list of NICE Systems' marks, please
see: www.nice.com/nice-trademarks.
Forward-Looking Statements Pertaining to NICE Systems
This press release contains forward-looking statements as that term
is defined in the Private Securities Litigation Reform Act of 1995. Such
forward-looking statements, including the statements by Mr. Wooten, are
based on the current expectations of the management of NICE-Systems Ltd.
(the Company) only, and are subject to a number of risks and
uncertainties that could cause the actual results or performance of the
Company to differ materially from those described herein, including but
not limited to the impact of the global economic environment on the
Company’s customer base (particularly financial services firms) and the
resulting uncertainties; changes in technology and market requirements;
decline in demand for the Company's products; inability to timely
develop and introduce new technologies, products and applications;
difficulties or delays in absorbing and integrating acquired operations,
products, technologies and personnel; loss of market share; pressure on
pricing resulting from competition; and inability to maintain certain
marketing and distribution arrangements. For a more detailed description
of the risk factors and uncertainties affecting the company, refer to
the Company's reports filed from time to time with the Securities and
Exchange Commission, including the Company’s Annual Report on Form 20-F.
The forward-looking statements contained in this press release are made
as of the date of this press release, and the Company undertakes no
obligation to update or revise them, except as required by law.
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