Duration of Power Outages Decreasing Due to BGE Electric System Upgrades
As BGE continues to invest in electric system upgrades and preventive maintenance, the reliability of service to customers
continues to improve. The average duration of power outages during the first quarter of 2016, 81 minutes, was the lowest first
quarter measure on record for BGE. This follows a longer term trend in which the average duration of outages has decreased by more
than 38 percent over the last decade. BGE ranks in the top 25 percent of utilities nationwide in fewest outages and shortest
duration.
“Customers expect reliable service, and when outages do occur, the sooner we can restore service, the better,” said Stephen J.
Woerner, president and chief operating officer of BGE. “The efforts of our skilled employees, sharing best practices with our
Exelon sister utilities and the investments in equipment upgrades, maintenance and new technologies are having a positive effect
for our customers.”
Changes to crew scheduling and dispatching practices, as well as deployment of “fix-it-now” construction crews that have more
capabilities to restore service safely and quickly, are some of the best practices BGE has deployed.
Each year, BGE invests approximately $500 million to operate and maintain the company’s electric system infrastructure, part of
more than $6 billion invested in gas and electric system upgrades since 2002. In addition to reducing the duration of outages, the
number of service interruptions customers experience has also been on the decline. Since 2006, the number of total electric outages
has decreased 43 percent.
One of the ways that BGE is reducing the duration and number of power outages includes the installation of more overhead devices
called reclosers. When a problem occurs, like a fallen tree limb, lightning strike or vehicle accident, the closest recloser stops
the flow of electricity on the line and automatically restores electricity to as many customers as possible before permanent
repairs can be made. BGE has been installing hundreds of new reclosers on the system over the last several years. Other measures
include selectively burying power lines in areas where overhead interference is an issue. More than 60 percent of electric
distribution lines are located underground.
Tree trimming also continues to limit the number of power outages caused by trees and other vegetation. In 2016, the company is
investing nearly $27 million on tree trimming and other vegetation removal around approximately 2,300 miles of overhead power lines
along the electric distribution and transmission systems.
BGE is working to move smart energy forward with solutions that improve the reliability of customers’ service. Reliable energy
is smart energy. For more information on reliable energy, visit bge.com/reliability.
BGE, founded in 1816 as the nation’s first gas utility, is Maryland’s largest natural gas and electric
utility. Headquartered in Baltimore, BGE delivers power to more than 1.25 million electric customers and more than 650,000 natural
gas customers in central Maryland. The company’s approximately 3,200 employees are committed to the safe and reliable delivery of
natural gas and electricity, as well as enhanced energy management, conservation, environmental stewardship and community
assistance. BGE is a subsidiary of Exelon Corporation (NYSE: EXC), the nation’s leading competitive energy provider. Like us on
Facebook and follow us on Twitter, YouTube and Flickr.
Baltimore Gas and Electric Company (BGE)
Aaron Koos, aaron.koos@bge.com
BGE Media Hotline: 410-470-7433
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