JUNO BEACH, Fla., June 22, 2016 /PRNewswire/ -- Florida
Power & Light Company (FPL) today announced it was named the winner of the Florida Governor's Sterling Award during the
24th Annual Florida Sterling Conference, hosted earlier this month in Orlando. The
conference's annual showcase provides a forum for teams to demonstrate principles and techniques to improve organizational
performance through employee participation.
"At FPL, we're committed to delivering reliable service for our customers and that includes making continued investments in
advanced technology to make our grid stronger and smarter," said Eric Silagy, president and CEO of
FPL. "Leveraging smart grid data retrieved from the more than 4.8 million smart meters in our system, our team has developed a
unique proactive notification process to help predict and in some cases prevent power outages. When an outage does occur,
our smart meters help us reduce the impact to customers -- enabling us to provide improved reliability in good weather and
bad."
FPL's "Powerful Predictors" team demonstrated the benefits of the company's proactive ticket notification system by using
smart grid data to predict when a customer is about to experience an outage, enabling crews to proactively deploy to an affected
area and, in many cases, resolve the issue before a customer is even aware he or she had a problem. Through the prediction and
repair of intermittent power outages, FPL's team avoided more than 3,000 single customer outages in 2015. For these respective
outages, the team decreased the average interruption duration by approximately 50 minutes, and achieved 70 percent cost savings
by minimizing wait and travel time due to outages.
"This predictive tool is a game changer. It allows us to detect problems and alert crews to issues on the grid, directing them
to the right location faster – even before a customer is aware they may soon experience an outage," said Manny Miranda, senior vice president of Power Delivery for FPL. "Through solutions like the proactive ticket
notification system, which offer us even greater visibility on the health of our energy grid, our team is able to deliver
exceptional service reliability to our customers."
FPL began modernizing its system in 2010 with the widespread installation of smart meters. Since then, FPL has installed more
than 4.8 million smart meters in customers' homes and businesses, and more than 36,000 intelligent devices and automated smart
switches, which help monitor and manage the electric system, detect and prevent power issues, and get life back to normal faster
when outages occur.
In 2015, FPL customers benefited from $46 million in smart grid operational savings due to
efficiencies enabled by smart meters. Part of these savings are also due to the avoidance of restoration trips, and along with
them, unnecessary costs associated with dispatching trucks and other related costs that ultimately are paid for by customers –
more than 200,000 fewer field visits since 2012.
The Florida Sterling Council is the sole provider of Florida's Governor's Sterling Award endorsed by the Governor, the
National Baldrige Program and the State Alliance. This award comes on the heels of FPL's nuclear power plants being recognized
with the Nuclear Energy Institute's 2016 top innovation award for pioneering a unique program that significantly improves plant
performance.
For more information, visit FPL.com/smartgrid.
Florida Power & Light Company
Florida Power & Light Company is the third-largest electric utility in the United States, serving more than 4.8 million customer accounts or more than 10 million people across nearly
half of the state of Florida. FPL's typical 1,000-kWh residential customer bill is approximately 30 percent lower than the latest
national average and, in 2015, was the lowest in Florida among reporting utilities for the sixth year in a row. FPL's
service reliability is better than 99.98 percent, and its highly fuel-efficient power plant fleet is one of the cleanest among
all utilities nationwide. The company was recognized in 2015 as one of the most trusted U.S. electric utilities by Market
Strategies International. A leading Florida employer with approximately 8,800 employees, FPL is a subsidiary of Juno Beach,
Fla.-based NextEra Energy, Inc. (NYSE: NEE), a clean energy company widely recognized for its efforts in sustainability, ethics
and diversity, and has been ranked No. 1 in the electric and gas utilities industry in Fortune's 2016 list of "World's
Most Admired Companies." NextEra Energy is also the parent company of NextEra Energy Resources, LLC, which, together with its
affiliated entities, is the world's largest generator of renewable energy from the wind and sun. For more information, visit
these websites: www.NextEraEnergy.com, www.FPL.com, www.NextEraEnergyResources.com.
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SOURCE Florida Power & Light Company