Western Union Launches Mobile Money Transfer App in Canada
New app enables Canadians to send money anytime, anywhere, to more than 200 countries and
territories
The Western Union Company (NYSE: WU), a leader in global payments, today announced the launch of its mobile platform in Canada
for domestic and cross-border money transfers, available for iOS and Android.
The new app allows users instant, anytime, anywhere access to Western Union’s sophisticated physical and digital money transfer
infrastructure, allowing them to send money to nearly every corner of the world in just a few clicks.
The launch in Canada is part of the company’s significant commitment to invest in digital innovation worldwide. With an online
presence in 37 countries1, Western Union is one of the largest digital money transfer operators in the world by revenue
and online presence. The app enhances Western Union’s existing digital offering, where consumers are able to send money online via
westernunion.ca, and offers yet another digital channel for consumers to transfer funds.
“Whether on a smart phone or at a store front, we’re committed to being where our customers are and helping them send money in
the way that works best for them,” said Juan Carlos Blanco, Vice President and General Manager, Western Union Canada.
A recent survey commissioned by Western Union Canada showed that Canadians are more likely to do business with a company that
understands their cultural and economic circumstances. In a country as diverse as Canada – where many new Canadians come from areas
of the world with less developed financial systems or access to financial services – this means providing options: the option to
send money face-to-face for those who prefer to transact in cash, and the option to send money online for those who prefer to
operate from their computers or smartphones.
With the new app – available in Canada on the App Store for iOS and Google Play for Android – consumers in Canada will now be
able to:
- Send money on-the-go, any time, to more than 200 countries and territories;
- Check current exchange rates and fees;
- View past and pending transactions;
- Get access to round-the-clock customer service;
- Track money transfers directly from their mobile device, and
- Discover the locations of Western Union’s Agents - 500,000 worldwide, with nearly 3,300 in Canada
alone
“We are connecting more people, across more channels, than ever before,” said Joycelyn David, Director, Digital Business and
Product Marketing, Western Union Canada. “We have been serving Canadians’ money transfer needs for more than 25 years, and now as
Canadian consumers move to a more digital space in their daily lives, we are moving with them. Whether our customers prefer to deal
across a counter or across a screen, we are committed to serving them across every channel.”
About Western Union
The Western Union Company (NYSE: WU) is a leader in global payment services. Together with its Vigo, Orlandi Valuta,
Pago Facil and Western Union Business Solutions branded payment services, Western Union provides consumers and businesses
with fast, reliable and convenient ways to send and receive money around the world, to send payments and to purchase money orders.
As of June 30, 2016, the Western Union, Vigo and Orlandi Valuta branded services were offered through a combined network
of over 500,000 agent locations in 200 countries and territories and over 100,000 ATMs and kiosks, and included the capability to
send money to billions of accounts. In 2015, The Western Union Company completed 262 million consumer-to-consumer
transactions worldwide, moving $82 billion of principal between consumers, and 508 million business payments. For more
information, visit www.westernunion.com. WU-G
1 Count as of October 3, 2016
The Western Union Company
Sarah Meske
Director, Corporate Communications for United States and Canada
1 720-332-2796
Sarah.meske@westernunion.com
or
Citizen Relations
Michael O’Shaughnessy
Senior Account Executive
416 306 6790
Michael.oshaughnessy@citizenrelations.com
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