IRVINE, Calif., Nov. 02, 2016 (GLOBE NEWSWIRE) -- Impac Mortgage Holdings, Inc. (NYSE MKT:IMH) announces the
financial results for the quarter ended September 30, 2016. For the third quarter of 2016, the Company reported GAAP net
earnings of $16.5 million, and adjusted operating income (as defined below) of $47.4 million, as compared to GAAP net earnings of
$19.3 million and adjusted operating income of $8.5 million in the third quarter of 2015, and GAAP net earnings of $12.3 million
and adjusted operating income of $18.5 million in the second quarter of 2016. Operating income, excluding the changes in
contingent consideration, (“adjusted operating income”) is considered a non-GAAP financial measurement; see the discussion and
reconciliation on non-GAAP financial measures below.
|
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|
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|
|
|
Results of Operations |
|
For the Three Months
Ended |
|
For the Nine Months
Ended |
(in thousands, except share data) |
|
September 30, |
|
June 30, |
|
September 30, |
|
September 30, |
|
September 30, |
(unaudited) |
|
2016 |
|
2016 |
|
2015 |
|
2016 |
|
2015 |
Revenues: |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Gain on sale of loans, net |
|
$ |
|
113,158 |
|
|
$ |
|
78,822 |
|
|
$ |
|
47,274 |
|
|
$ |
|
245,849 |
|
|
$ |
|
133,018 |
|
Real estate services fees, net |
|
|
|
2,678 |
|
|
|
|
1,995 |
|
|
|
|
2,775 |
|
|
|
|
6,773 |
|
|
|
|
7,872 |
|
Servicing income, net |
|
|
|
3,789 |
|
|
|
|
2,803 |
|
|
|
|
2,432 |
|
|
|
|
8,680 |
|
|
|
|
4,083 |
|
Loss on mortgage servicing rights |
|
|
|
(15,857 |
) |
|
|
|
(14,482 |
) |
|
|
|
(4,818 |
) |
|
|
|
(41,249 |
) |
|
|
|
(14,176 |
) |
Other |
|
|
|
225 |
|
|
|
|
75 |
|
|
|
|
(11 |
) |
|
|
|
453 |
|
|
|
|
283 |
|
Total revenues |
|
|
|
103,993 |
|
|
|
|
69,213 |
|
|
|
|
47,652 |
|
|
|
|
220,506 |
|
|
|
|
131,080 |
|
Expenses: |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Personnel expense |
|
|
|
38,467 |
|
|
|
|
30,592 |
|
|
|
|
21,315 |
|
|
|
|
93,025 |
|
|
|
|
56,883 |
|
Business promotion |
|
|
|
10,350 |
|
|
|
|
11,286 |
|
|
|
|
10,735 |
|
|
|
|
30,828 |
|
|
|
|
19,628 |
|
General, administrative and other |
|
|
|
7,736 |
|
|
|
|
8,842 |
|
|
|
|
7,100 |
|
|
|
|
23,742 |
|
|
|
|
20,479 |
|
Accretion of contingent consideration |
|
|
|
1,591 |
|
|
|
|
1,759 |
|
|
|
|
2,424 |
|
|
|
|
5,244 |
|
|
|
|
5,471 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Change in fair value of contingent consideration |
|
|
|
23,215 |
|
|
|
|
8,412 |
|
|
|
|
(16,897 |
) |
|
|
|
34,569 |
|
|
|
|
(28,223 |
) |
Total expenses |
|
|
|
81,359 |
|
|
|
|
60,891 |
|
|
|
|
24,677 |
|
|
|
|
187,408 |
|
|
|
|
74,238 |
|
Operating income: |
|
|
|
22,634 |
|
|
|
|
8,322 |
|
|
|
|
22,975 |
|
|
|
|
33,098 |
|
|
|
|
56,842 |
|
Other income (expense): |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Net interest income |
|
|
|
1,304 |
|
|
|
|
833 |
|
|
|
|
119 |
|
|
|
|
2,036 |
|
|
|
|
2,135 |
|
Change in fair value of long-term debt |
|
|
|
(8,641 |
) |
|
|
|
1,354 |
|
|
|
|
— |
|
|
|
|
(7,286 |
) |
|
|
|
(8,661 |
) |
Change in fair value of net trust assets |
|
|
|
1,071 |
|
|
|
|
2,165 |
|
|
|
|
(3,004 |
) |
|
|
|
2,609 |
|
|
|
|
(3,078 |
) |
Total other (expense) income |
|
|
|
(6,266 |
) |
|
|
|
4,352 |
|
|
|
|
(2,885 |
) |
|
|
|
(2,641 |
) |
|
|
|
(9,604 |
) |
Net earnings before income taxes |
|
|
|
16,368 |
|
|
|
|
12,674 |
|
|
|
|
20,090 |
|
|
|
|
30,457 |
|
|
|
|
47,238 |
|
Income tax (benefit) expense |
|
|
|
(130 |
) |
|
|
|
423 |
|
|
|
|
781 |
|
|
|
|
728 |
|
|
|
|
(22,852 |
) |
Net earnings |
|
$ |
|
16,498 |
|
|
$ |
|
12,251 |
|
|
$ |
|
19,309 |
|
|
$ |
|
29,729 |
|
|
$ |
|
70,090 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Diluted weighted average common shares |
|
|
|
14,403 |
|
|
|
|
13,863 |
|
|
|
|
13,598 |
|
|
|
|
13,973 |
|
|
|
|
12,837 |
|
Diluted earnings per share |
|
$ |
|
1.18 |
|
|
$ |
|
0.92 |
|
|
$ |
|
1.48 |
|
|
$ |
|
2.27 |
|
|
$ |
|
5.61 |
|
|
|
|
|
|
|
|
|
|
|
|
|
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|
Net earnings include fair value adjustments for changes in the contingent consideration, long-term debt and net trust
assets. The contingent consideration is related to the CashCall Mortgage (“CCM”) acquisition transaction, while the other
fair value adjustments are related to our legacy portfolio. These fair value adjustments are non-cash items and are not
related to current operating results. Although we are required by GAAP to record a change in fair value and accretion of the
contingent consideration, management believes operating income excluding contingent consideration changes and the related accretion
is more useful to discuss the ongoing and future operations of the Company. The table below shows operating income
excluding these items:
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|
|
|
|
|
|
Operating Income |
|
For the Three Months
Ended |
|
For the Nine Months
Ended |
(in thousands, except share data) |
|
September 30, |
|
June 30, |
|
September 30, |
|
September 30, |
|
September 30, |
|
|
2016 |
|
2016 |
|
2015 |
|
2016 |
|
2015 |
Net earnings: |
|
$ |
|
16,498 |
|
|
$ |
|
12,251 |
|
|
$ |
|
19,309 |
|
|
$ |
29,729 |
|
$ |
|
70,090 |
|
Total other (expense) income |
|
|
|
6,266 |
|
|
|
|
(4,352 |
) |
|
|
|
2,885 |
|
|
|
2,641 |
|
|
|
9,604 |
|
Income tax (benefit) expense |
|
|
|
(130 |
) |
|
|
|
423 |
|
|
|
|
781 |
|
|
|
728 |
|
|
|
(22,852 |
) |
Operating income: |
|
$ |
|
22,634 |
|
|
$ |
|
8,322 |
|
|
$ |
|
22,975 |
|
|
$ |
33,098 |
|
$ |
|
56,842 |
|
Accretion of contingent consideration |
|
|
|
1,591 |
|
|
|
|
1,759 |
|
|
|
|
2,424 |
|
|
|
5,244 |
|
|
|
5,471 |
|
Change in fair value of contingent consideration |
|
|
|
23,215 |
|
|
|
|
8,412 |
|
|
|
|
(16,897 |
) |
|
|
34,569 |
|
|
|
(28,223 |
) |
Operating income excluding changes in contingent
consideration |
|
$ |
|
47,440 |
|
|
$ |
|
18,493 |
|
|
$ |
|
8,502 |
|
|
$ |
72,911 |
|
$ |
|
34,090 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Diluted weighted average common shares |
|
|
|
14,403 |
|
|
|
|
13,863 |
|
|
|
|
13,598 |
|
|
|
13,973 |
|
|
|
12,837 |
|
Diluted operating income excluding changes in contingent
consideration per share |
|
$ |
|
3.29 |
|
|
$ |
|
1.33 |
|
|
$ |
|
0.63 |
|
|
$ |
5.22 |
|
$ |
|
2.66 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Operating income, excluding the changes in contingent consideration, increased to $47.4 million or $3.29 per diluted common
share for the third quarter of 2016 as compared to $8.5 million or $0.63 per diluted common share in the third quarter of 2015, and
$18.5 million or $1.33 per diluted common share in the second quarter of 2016. The $28.9 million increase in operating income
in the third quarter of 2016, as compared to the second quarter of 2016, was primarily due to a $34.3 million increase in gain on
sale of loans from a 30% increase in volume (as discussed below) combined with a 25 basis point “bps” increase in gain on sale
margins to 268 bps in the quarter. This increase in gain on sale of loans was offset primarily by an increase in loss
on mortgage servicing rights (“MSR”) of $15.9 million in the third quarter, as discussed below.
During the third quarter of 2016, prepayments of the servicing portfolio increased to $1.1 billion of the unpaid principal
balance (“UPB”) as compared to $881.4 million in UPB in the second quarter. However, during the third quarter, we successfully
recaptured and refinanced 85% of these prepayments, a slight improvement over an 83% retention rate for the second quarter of
2016.
The loss on mortgage servicing rights was primarily due to charges associated with the retention of servicing, as shown
below:
|
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|
|
|
|
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|
|
Loss on Mortgage Servicing Rights |
|
For the Three Months
Ended |
|
For the Nine Months
Ended |
(in thousands) |
|
September 30, |
|
September 30, |
|
|
2016 |
|
2015 |
|
2016 |
|
2015 |
Change in fair value of mortgage servicing rights |
|
$ |
|
(8,224 |
) |
|
$ |
|
(4,347 |
) |
|
$ |
|
(32,047 |
) |
|
$ |
|
(7,983 |
) |
Loss on sale of mortgage servicing rights |
|
|
|
(7,532 |
) |
|
|
|
(471 |
) |
|
|
|
(10,611 |
) |
|
|
|
(6,193 |
) |
Realized and unrealized gains from hedging instruments |
|
|
|
(101 |
) |
|
|
|
— |
|
|
|
|
1,409 |
|
|
|
|
— |
|
Loss on mortgage servicing rights |
|
$ |
|
(15,857 |
) |
|
$ |
|
(4,818 |
) |
|
$ |
|
(41,249 |
) |
|
$ |
|
(14,176 |
) |
|
Upon a borrower refinancing a loan in our portfolio, the associated MSR of the initial loan is written off in the form of a
mark-to-market (“MTM”) loss from the prepayment of the loan. However, we also record the origination income from the
refinanced loan and the gain on sale including the capitalized servicing value of the new MSR. In the third quarter of 2016,
we recorded $8.2 million in change in fair value of mortgage servicing rights, including $9.3 million in MSR MTM losses due to
these prepayments offset by a MTM gain at September 30, 2016 of $1.1 million, as a result of a slight increase in rates during
September.
During the third quarter, the Company was successful in negotiating an amendment to a previous MSR sale, extending the early
prepayment protection, in return allowing the Company to solicit our customer for refinance. Upon refinancing our customer
from the sold portfolio, we earn the origination income on the new loan and gain on sale including the capitalized servicing value
of the new MSR but also record a charge representing premium recapture charges related to the early prepayment protection. In
accordance with GAAP, a charge for the current period activity is recorded plus an estimate of all expected servicing premium to be
paid to the investor is required to be recorded. In the third quarter of 2016, the loss on mortgage servicing rights of $7.5
billion includes a $2.8 million charge for third quarter 2016 activity and a reserve of $4.2 million for future expected premium
recapture charges. As long as the interest rate environment allows for recapture opportunities, we expect to continue to
refinance borrowers in the sold portfolio. However, we will monitor the profitability of this extended early prepayment
protection on a month-to-month basis. The amendment gives the Company the option to terminate the agreement with a 90 day
notification.
|
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|
Selected Operational Data |
|
|
|
|
|
(in millions) |
|
|
|
|
|
|
Q3
2016
|
|
Q2
2016
|
|
%
Change
|
|
Q3
2015
|
|
%
Change
|
Retail Originations |
$ |
3,273.7 |
|
$ |
2,493.0 |
|
|
31 |
% |
|
$ |
1,285.7 |
|
|
155 |
% |
Correspondent Originations |
$ |
583.2 |
|
$ |
419.9 |
|
|
39 |
% |
|
$ |
608.5 |
|
|
-4 |
% |
Wholesale Originations |
$ |
360.1 |
|
$ |
334.5 |
|
|
8 |
% |
|
$ |
409.0 |
|
|
-12 |
% |
Total Originations |
$ |
4,217.0 |
|
$ |
3,247.4 |
|
|
30 |
% |
|
$ |
2,303.2 |
|
|
83 |
% |
|
|
|
|
|
|
During the third quarter of 2016, total originations increased 30% to $4.2 billion as compared to $3.2 billion in the second
quarter of 2016. In the third quarter of 2016, retail originations continued to be the main driver of total originations
representing approximately 78% or $3.3 billion in total originations. For the first nine months of 2016, the Company’s total
originations increased to $9.8 billion, a 34% increase as compared to $7.3 billion for the first nine months of 2015, with retail
originations representing $7.4 billion or 76% of such originations.
|
|
|
|
|
|
Selected Operational Data |
|
|
|
|
|
(in millions) |
|
|
|
|
|
|
9/30/2016
|
|
6/30/2016
|
|
%
Change
|
|
9/30/2015
|
|
%
Change
|
Locked Pipeline |
$ |
1,222.9 |
|
$ |
1,020.4 |
|
|
20 |
% |
|
$ |
725.5 |
|
|
69 |
% |
|
|
|
|
|
|
As of September 30, 2016, our locked pipeline, which represents mortgages we expect to close in the near future, had increased
to $1.2 billion, a 20% increase from $1.0 billion as of June 30, 2016.
|
|
|
Summary Balance Sheet |
September
30, |
December
31, |
(in thousands) |
|
2016 |
|
|
2015 |
|
ASSETS |
(Unaudited) |
|
Cash |
$ |
58,902 |
|
$ |
32,409 |
|
Mortgage loans held-for-sale |
|
849,521 |
|
|
310,191 |
|
Finance receivables |
|
78,653 |
|
|
36,368 |
|
Mortgage servicing rights |
|
87,413 |
|
|
36,425 |
|
Securitized mortgage trust assets |
|
4,169,519 |
|
|
4,594,534 |
|
Goodwill and intangibles |
|
131,765 |
|
|
134,913 |
|
Deferred tax asset |
|
24,420 |
|
|
24,420 |
|
Other assets |
|
59,640 |
|
|
41,592 |
|
Total assets |
$ |
5,459,833 |
|
$ |
5,210,852 |
|
|
|
|
|
|
|
|
LIABILITIES & EQUITY |
|
|
Warehouse borrowings |
$ |
880,111 |
|
$ |
325,616 |
|
Debt |
|
94,668 |
|
|
106,433 |
|
Securitized mortgage trust liabilities |
|
4,151,389 |
|
|
4,580,326 |
|
Contingent consideration |
|
59,896 |
|
|
48,079 |
|
Other liabilities |
|
60,088 |
|
|
35,908 |
|
Total liabilities |
|
5,246,152 |
|
|
5,096,362 |
|
Total equity |
|
213,681 |
|
|
114,490 |
|
Total liabilities and stockholders’ equity |
$ |
5,459,833 |
|
$ |
5,210,852 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Selected Operational Data |
|
|
|
|
|
(in millions) |
|
|
|
|
|
|
9/30/2016
|
|
6/30/2016
|
|
%
Change
|
|
9/30/2015
|
|
%
Change
|
Mortgage Servicing Portfolio |
$ |
9,450.7 |
|
$ |
6,641.5 |
|
|
42 |
% |
|
$ |
6,088.0 |
|
|
55 |
% |
|
|
|
|
|
|
As of September 30, 2016, the UPB of the Company’s mortgage servicing portfolio increased to $9.5 billion, a 42% increase from
June 30, 2016, which contributed to the increase of our retained MSRs to $87.4 million at September 30, 2016 as compared to $54.7
million at June 30, 2016.
During the third quarter of 2016, we increased the carrying value of our long-term debt by $8.8 million due to our improved
financial condition as evidenced by better profitability and the recent successful public offering, as discussed below.
In September 2016, the Company issued 3.45 million shares of common stock at a public offering price of $13.00 per share, as a
result of the completion of a successful over-subscribed follow-on offering, including underwriter over-allotment. The demand
from the institutional investment community was strong and resulted in a 20% upsizing of the shares offered. Gross proceeds
to the Company were approximately $44.9 million before deducting underwriter discounts and commissions and estimated expenses
payable by the Company. The proceeds from the offering are for general corporate purpose, including working capital and
development costs, such as retention of servicing on new originations and to grow market share and geographic scope within the
CashCall Mortgage retail channel, as well as continued growth in the correspondent and wholesale lending channels.
The contingent consideration liability represents the estimated fair value of the expected future earn-out payments to be paid
to the seller of the CCM operations, which were acquired in the first quarter of 2015. In the third quarter of 2016, we
updated assumptions based on current market conditions, resulting in an increase in projected volumes of CCM and in turn a higher
estimated value of the contingent consideration to the seller of CCM. As a result, we recorded a change in the fair value of the
contingent consideration in the third quarter increasing the contingent consideration liability by $23.2 million over the remaining
earn-out period of five quarters. Even though this projected increase in mortgage volume for CCM is a favorable development,
as required by GAAP, it resulted in a corresponding charge to earnings of $23.2 million in the third quarter of 2016.
Mr. Joseph Tomkinson, Chairman and CEO of Impac Mortgage Holdings, Inc., commented, “After being out of the public equity
markets for ten years and spending six years after the financial crisis restructuring the balance sheet and resolving many of our
legacy issues, we are pleased to see the strong demand from the institutional investment community in our equity offering.
The proceeds from this offering will allow us to execute on our core growth strategies which include continuing to expand our
origination and servicing platforms and to retain valuable MSR assets. We are very excited to add new high-quality
institutional investor partners in connection with the offering and are pleased that they share in our enthusiasm for the
opportunities at IMH.”
Non-GAAP Financial Measures
This release contains operating income excluding changes in contingent consideration and operating income excluding changes in
contingent consideration per share as performance measures, which are considered non-GAAP financial measures, to further aid our
investors in understanding and analyzing our core operating results and comparing them among periods. Operating income
excluding changes in contingent consideration and operating income excluding changes in contingent consideration per share exclude
certain items that we do not consider part of our core operating results. These non-GAAP financial measures are not intended to be
considered in isolation or as a substitute for net earnings before income taxes, net earnings or diluted EPS prepared in accordance
with GAAP. The table below shows operating income excluding these items:
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
For the Three Months
Ended |
|
For the Nine Months
Ended |
|
|
|
September 30, |
|
June 30, |
|
September 30, |
|
September 30, |
|
September 30, |
|
|
|
2016 |
|
2016 |
|
2015 |
|
2016 |
|
2015 |
|
Diluted earnings per share |
|
$ |
|
1.18 |
|
|
$ |
|
0.92 |
|
|
$ |
|
1.48 |
|
|
$ |
2.27 |
|
$ |
|
5.61 |
|
|
Adjustments: |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Total other (expense) income (1) |
|
|
|
0.40 |
|
|
|
|
(0.36 |
) |
|
|
|
0.15 |
|
|
|
0.05 |
|
|
|
0.60 |
|
|
Income tax (benefit) expense |
|
|
|
(0.01 |
) |
|
|
|
0.03 |
|
|
|
|
0.06 |
|
|
|
0.05 |
|
|
|
(1.78 |
) |
|
Accretion of contingent consideration |
|
|
|
0.11 |
|
|
|
|
0.13 |
|
|
|
|
0.18 |
|
|
|
0.38 |
|
|
|
0.43 |
|
|
Change in fair value of contingent consideration |
|
|
|
1.61 |
|
|
|
|
0.61 |
|
|
|
|
(1.24 |
) |
|
|
2.47 |
|
|
|
(2.20 |
) |
|
Diluted operating income excluding changes in contingent
consideration per share |
|
$ |
|
3.29 |
|
|
$ |
|
1.33 |
|
|
$ |
|
0.63 |
|
|
$ |
5.22 |
|
$ |
|
2.66 |
|
|
|
(1 |
) |
Includes the add back of interest expense on the convertible notes, net
of tax used to calculate diluted earnings using the if-converted method. |
Conference Call
The Company will hold a conference call on November 3, 2016, at 9:00 a.m. Pacific Time (12:00 p.m. Eastern Time), to discuss the
Company’s financial results and business outlook and to answer investor questions. After the Company’s prepared remarks, management
will host a live Q&A session. To submit questions via email, please email your questions to Justin.Moisio@ImpacMail.com. Investors may participate in the conference call by dialing
(844) 265-1560, conference ID number 10264507, or access the web cast via our web site at http://ir.impaccompanies.com. To participate in the conference call, dial in 15 minutes prior to
the scheduled start time. The conference call will be archived on the Company's web site at http://ir.impaccompanies.com.
Forward-Looking Statements
This press release contains certain forward looking statements within the meaning of Section 27A of the Securities Act of 1933
and Section 21E of the Securities Exchange Act of 1934. Forward looking statements, some of which are based on various assumptions
and events that are beyond our control, may be identified by reference to a future period or periods or by the use of forward
looking terminology, such as “may,” “capable,” “will,” “intends,” “believe,” “expect,” “likely,” “potentially” ”appear,”
“should,” “could,” “seem to,” “anticipate,” “expectations,” “plan,” “ensure,” or similar terms or variations on those terms or the
negative of those terms. The forward looking statements are based on current management expectations. Actual results may differ
materially as a result of several factors, including, but not limited to the following: failure to achieve the benefits
expected from the acquisition of the CCM operations, including an increase in origination volume generally, increase in each of our
origination channels and ability to successfully use the marketing platform to expand volumes of our other loan products;
successful development, marketing, sale and financing of new and existing financial products, including expansion of non-Qualified
Mortgage originations and conventional and government loan programs; ability to successfully diversify our mortgage products;
volatility in the mortgage industry; unexpected interest rate fluctuations and margin compression; our ability to manage personnel
expenses in relation to mortgage production levels; our ability to successfully use warehousing capacity; increased competition in
the mortgage lending industry by larger or more efficient companies; issues and system risks related to our technology; ability to
successfully create cost and product efficiencies through new technology; more than expected increases in default rates or loss
severities and mortgage related losses; ability to obtain additional financing through lending and repurchase facilities, debt or
equity funding, strategic relationships or otherwise; the terms of any financing, whether debt or equity, that we do obtain
and our expected use of proceeds from any financing; increase in loan repurchase requests and ability to adequately settle
repurchase obligations; failure to create brand awareness; the outcome, including any settlements, of litigation or regulatory
actions pending against us or other legal contingencies; and our compliance with applicable local, state and federal laws and
regulations and other general market and economic conditions.
For a discussion of these and other risks and uncertainties that could cause actual results to differ from those contained in
the forward looking statements, see the annual and quarterly reports we file with the Securities and Exchange Commission. This
document speaks only as of its date and we do not undertake, and specifically disclaim any obligation, to release publicly the
results of any revisions that may be made to any forward looking statements to reflect the occurrence of anticipated or
unanticipated events or circumstances after the date of such statements.
About the Company
Impac Mortgage Holdings, Inc. (IMH or Impac) provides innovative mortgage lending and warehouse lending solutions, as well as
real estate solutions that address the challenges of today’s economic environment. Impac’s operations include mortgage and
warehouse lending, servicing, portfolio loss mitigation and real estate services as well as the management of the securitized
long-term mortgage portfolio, which includes the residual interests in securitizations.
For additional information, questions or comments, please call Justin Moisio, VP Business Development & Investor Relations at
(949) 475-3988 or email Justin.Moisio@ImpacMail.com. Web site: http://ir.impaccompanies.com or www.impaccompanies.com