Sallie Mae Adds New Features to Award-Winning Mobile App
First Student Lender to Offer Customers the Option to Make Payments Via Siri, Making it Even
Easier and More Convenient to Interact with Sallie Mae
Sallie Mae, the nation’s saving, planning, and paying for college company, has rolled out new features to its award-winning
mobile app for iPhone and Android, making it even easier and more convenient for customers to view accounts and make payments. Among the
new features, a first for a major student lender, is the option to now make payments using Siri. Sallie Mae is also the first major
student lender to give customers the ability to make loan payments from an Apple Watch.
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Now Sallie Mae customers with iPhones can have Siri make their student loan payments. Sallie Mae is the first — and
only — major student lender to offer this option. (Graphic: Business Wire)
Sallie Mae’s mobile app offers anywhere, anytime access to account details like current balance, total amount due, interest
rate, and payment history, as well as the ability to make loan payments. Launched last fall, the app uses simplified screens that
lead customers seamlessly through the process in a matter of seconds.
Sallie Mae mobile app users will also now have the option to add notifications that alert customers before their student loan
payment is due, when a payment has posted, or if a payment is past due. Another enhancement for Android users is the ability to log
in securely with a fingerprint instead of a password, a feature already available to iOS users with Touch ID.
“We’re committed to enhancing our overall customer experience and that means understanding how and where our customers want to
interact with us, which is increasingly online and on the go,” said Dan Kennedy, senior vice president and chief information
officer, Sallie Mae. “With the recently redesigned SallieMae.com and our reach into mobile and wearables, we are meeting our
customers in new ways and, thus far, the response has been overwhelmingly positive. We will continue to explore innovative and
best-in-class ways to help students and families navigate their college journey.”
Sallie Mae’s mobile app and Apple Watch app recently earned Gold Awards in the 2017 AVA Digital Awards, an international competition that recognizes excellence in digital communication.
Additionally, Sallie Mae received the Best Bank Mobile App award from the Internet Advertising Competition, which also named the new SallieMae.com as Best Bank Website.
For more information, visit www.SallieMae.com.
Sallie Mae (Nasdaq: SLM) is the nation’s saving, planning, and paying for college company. Whether college is a long way
off or just around the corner, Sallie Mae offers products that promote responsible personal finance, including private education
loans, Upromise rewards, scholarship search, college financial planning tools, and online retail banking. Learn more at SallieMae.com. Commonly known as Sallie Mae, SLM Corporation and its subsidiaries are not sponsored by or
agencies of the United States of America.
Sallie Mae
Ellen J. Roberts, 302-451-0428
ellen.roberts@salliemae.com
View source version on businesswire.com: http://www.businesswire.com/news/home/20170501005981/en/