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Anthem Medicare Plans Achieve Significant 2018 Medicare Star Ratings

ELV | October 11, 2017

Anthem Medicare Plans Achieve Significant 2018 Medicare Star Ratings

More than 60 Percent of Medicare Advantage Health Plan Membership Will Be in Plans Rated Four Stars or Better

Anthem, Inc. (NYSE:ANTM) is pleased to announce that its Medicare Advantage health plan affiliates have improved their Medicare Star Ratings. The Centers for Medicare and Medicaid Services (CMS) today released their latest Star Ratings, which give health plans scores for the quality and performance of their services. Heading into 2018, more than 60 percent of the Medicare Advantage members in Anthem’s affiliated health plans will be enrolled in plans that achieved four stars or better, with five stars being the best rating. The Star Ratings provide further confirmation that Anthem’s multi-year focus on improving the quality of its Medicare offerings is delivering real benefits for members. Additionally, the Company aims to further improve the Stars performance of its health plans moving into 2019.

Today’s announcement is a significant achievement, as the ratings represent the highest percentage garnered by the Company and its health plan affiliates since the start of CMS’ Medicare Star Ratings program. According to the 2016 Star Ratings, only 22 percent of members were enrolled in four-star or better plans.

“Over the last four years, Anthem has made a commitment to improve the performance and quality of our Medicare platform, ensuring we provide greater access to high-quality, affordable health care,” said Joseph R. Swedish, Chairman, President and Chief Executive Officer, Anthem. “As we look ahead, we will continue to maintain a diligent focus on innovating our Medicare Advantage product portfolio and delivering the highest quality plans for current members and those we hope to have the privilege of serving in the future.”

In addition, 2018 also marks the first time at least one of Anthem’s affiliated health plans will be rated five stars by CMS’ Medicare Star Ratings program. The Company’s affiliates will be offering five-star PPO plans in the New Hampshire, Georgia, and Kentucky markets.

Anthem and its affiliated health plans have made considerable investments in the Medicare programs offered to consumers, broadening the product portfolio, expanding services areas, increasing local health plan staffing, and deepening the level of provider and member engagement. As a result of these initiatives, Anthem anticipates more meaningful growth in its Medicare business in 2018, compared to previous years. In addition, the positive Star Ratings further reflect Anthem’s continued investment in strengthening the Company’s Medicare program.

The CMS’ Medicare Star Rating system rates the quality and performance of Medicare Advantage and Medicare prescription drug plans to help consumers and their families compare plans. Star Ratings are calculated each year using a scale of one to five stars (with five being the best), and may change from year to year.

Medicare Advantage plans are rated on their ability to help members stay healthy, assist members in managing chronic conditions, ensure positive member experiences with their health plan, achieve member satisfaction, and provide effective customer service. Additionally, Medicare Advantage and Medicare Advantage Prescription Drug plans are rated on how well they provide medication coverage along a number of factors: customer service, member complaints, member experience with drug plan, and drug safety. The annual Medicare Star Ratings are posted online at www.medicare.gov.

Medicare evaluates plans based on a 5-star rating system. Star Ratings are calculated each year and may change from one year to the next.

About Anthem, Inc.

Anthem is working to transform health care with trusted and caring solutions. Our health plan companies deliver quality products and services that give their members access to the care they need. With over 74 million people served by its affiliated companies, including more than 40 million within its family of health plans, Anthem is one of the nation’s leading health benefits companies. For more information about Anthem’s family of companies, please visit www.antheminc.com/companies.

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