OTTAWA, March 13, 2018 /CNW/ - Intouch Insight Ltd. ("Intouch") (TSXV: INX) today announced it has
partnered with Dell Boomi in order to add high-performance
application integration functionality to its customer experience management ("CEM") platform. System integrations include
Salesforce, Microsoft Dynamics, Oracle, NetSuite, and SAP amongst many others. Integrations take place in a quick, simple and
seamless fashion, significantly reducing implementation timelines.
Dell Boomi is a cloud-based integration platform that enables their users to integrate any combination of cloud and on-premise
applications without the need for writing and maintaining custom code. This partnership allows Intouch to more easily connect to
its clients' existing applications to deliver them with additional high value business insights. Integrated data sources allow
Intouch clients to gain a complete view of their customers within the CEM platform, allowing them to identify systemic customer
issues quicker and accelerate change across the business.
Benefits of the partnership include:
- A faster time to value, measured in days instead of months.
- The elimination of custom coding, which often requires costly on-going maintenance.
- Pre-built and standardized connectors that allow Intouch to quickly integrate with additional customer applications.
- Centralized customer data to provide organizations with a more valuable platform that can be utilized across their
business.
- An improved competitive position in the marketplace.
"This fast, secure and scalable integration platform is critical in accelerating time to value for our clients," said
Cameron Watt, President & Chief Executive Officer at Intouch Insight. "We are able to
integrate on premise and cloud-based applications, and keep data consistent and reliable no matter where it resides. This
combined solution will increase the competitiveness of our CEM product suite and will ensure that we continue to exceed our
clients' expectations," said Watt.
About Intouch Insight
Intouch Insight offers a complete portfolio of customer experience management (CEM) products and solutions that help
global brands delight their customers, strengthen brand reputation and improve financial performance. Intouch helps clients
collect and centralize data from multiple customer touch points, and gives them actionable insights to identify, sense and
continuously improve customer experience efforts in real-time. Founded in 1992, Intouch is trusted by franchise and
multi-location businesses for their customer survey, mystery shopping, mobile forms, operational and compliance audits, and event
marketing automation solutions. For more information, visit intouchinsight.com.
Certain statements included in this news release contain forward looking statements, which by their nature are necessarily
subject to risks and uncertainties and other factors that may cause actual results, performance or achievements of the Company to
be materially different from any future results, performance or achievements expressed or implied by such forward-looking
statements. Such statements reflect the Company's current views with respect to future events, and are based on information
currently available to the Company and on hypotheses which it considers to be reasonable; however, management warns the reader
that hypotheses relative to future events which are beyond the control of management could prove to be false, given that they are
subject to certain risks and uncertainties.
Neither TSX Venture Exchange nor its Regulation Services Provider (as that term is defined in policies of the TSX Venture
Exchange) accepts responsibility for the adequacy or accuracy of this release.
SOURCE Intouch Insight Ltd.
View original content: http://www.newswire.ca/en/releases/archive/March2018/13/c6395.html