Dynegy Retail Brands Receive Top Overall Ranking by Energy Research Consulting Group
Dynegy Inc. (NYSE: DYN) retail brands – Dynegy and Homefield Energy – received the top overall ranking in the Energy Research
Consulting Group’s (ERCG) annual survey of electricity aggregators, brokers, and consultants (ABCs).
ERCG cited the brands’ consistent showing in multiple categories that demonstrate Dynegy’s commitment to customer service.
“Year after year, Dynegy has been a leader on the three main award categories of our study – overall satisfaction, price
competitiveness, and ease of doing business,” said Young Kim, Principal at Energy Research Consulting Group. “We are honored to
award Dynegy with the top ranking in Overall Satisfaction, given their consistency and dedication to their ABC partners.”
Dynegy Retail, which operates in Illinois, Massachusetts, Ohio, and Pennsylvania, and Homefield Energy, which operates in the
Ameren service area of Illinois, were recognized by survey respondents for price satisfaction and ease of doing business. More than
half of Dynegy’s ABCs expanded their relationship with the two brands during the last 12 months.
“We’re proud to receive ERCG’s top overall ranking, a distinction that validates our customer focus,” said Dynegy Executive Vice
President of Retail Sheree M. Petrone. “We’re committed to providing competitive plans, innovative products, and exceptional
customer service.”
About Dynegy
Throughout the Northeast, Mid-Atlantic, Midwest, Texas, and California, Dynegy operates nearly 28,000 megawatts (MW) of power
generating facilities capable of producing enough energy to supply more than 23 million American homes. The Company’s retail
business serves customers in Illinois, Massachusetts, Ohio, and Pennsylvania. Retail delivered volumes in 2017 were 26,000
gigawatt-hours to its approximately 1.2 million residential and business customers.
About ERCG and the 2017 ABC Study
ERCG provides business intelligence and consulting services to energy market participants on entry strategies, investment
opportunities, and market & policy dynamics. The 2017 National ABC Study is a survey-based analysis of third-party
intermediaries in restructured energy markets. An online survey was administered during November and December 2017. Over 165
aggregators, brokers, and consultants participated, representing over 80 percent of total volume conducted through ABCs.
Dynegy Inc.
Media: Dean Ellis, 713.767.5800
Analysts: 713.507.6466
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