MONETT, Mo., April 11, 2018 /PRNewswire/ -- Jack Henry
& Associates, Inc. (NASDAQ:JKHY) is a leading provider of technology solutions and payment processing services primarily for
the financial services industry. Its Jack Henry Banking ® division announced today that Ashland,
Ky.-based Town Square Bank selected the SilverLake System®
to support the institution's commercial and retail growth with a strong digital presence and an improved customer experience.
In 2014, Home Federal Savings and Loan merged with Town Square Bank to blend their strengths as "The Local Lender." The bank
wanted a core technology partner that would prepare them to offer an enhanced digital platform, a modern branch experience, and
additional operational efficiencies.
Cathy Groves, COO of Town Square Bank, commented, "Our bank has been a local community staple
for more than 125 years. Today, as we embark on providing customers with the latest features and conveniences, it is important
that we have a technology partner who will support our growth goals. Jack Henry & Associates
offers us the scale and efficiency necessary to create stronger customer relationships in the branch and through digital
channels."
Jack Henry & Associates' comprehensive digital platform enables customers to seamlessly
transition between mobile, online, and branch experiences. Town Square Bank is introducing online account opening as a way to
prepare for growth beyond its nine-branch brick and mortar presence. The bank is also renovating its branch network with banking
pods for a more visual and interactive experience and technology tables that allow the bank to demo their full-service mobile
capabilities to customers.
For back office support, Town Square Bank chose SilverLake Xperience™, a customizable interface that's more intuitive for bank
employees. They will use jhaEnterprise Workflow™ to streamline and standardize multi-step business processes with
enterprise-wide automation, and will outsource call center operations with jhaCall Center™ so bank representatives can
focus more on building customer relationships. To safeguard operations and customer data, the bank also elected to outsource its
disaster recovery and business continuity through Jack Henry & Associates' data center, the
Mountain, securely located 165 feet below ground.
Stacey Zengel, president of Jack Henry Banking, added, "Growth-focused institutions like Town
Square Bank are leveraging the SilverLake System as a dynamic starting point for customer experiences that create loyalty and
help foster growth. Jack Henry Banking is committed to delivering advanced digital and enterprise-wide technologies that will
position banks like this as industry-leading competitors, solidifying their business and helping them break into new
markets."
About Jack Henry Banking
Jack Henry Banking®, a division of Jack Henry & Associates,
Inc.®, is a leading provider of integrated computer systems for banks ranging from de novo to multi-billion dollar
institutions. Jack Henry Banking currently serves approximately 1,100 banks as a single source for integrated, enterprise-wide
automation and as a single point of contact and support. Additional information is available at www.jackhenrybanking.com.
About Jack Henry & Associates, Inc.
Jack Henry & Associates, Inc.® (NASDAQ: JKHY) is a leading provider of
technology solutions and payment processing services primarily for the financial services industry. Its solutions serve
approximately 9,000 customers nationwide, and are marketed and supported through three primary brands. Jack Henry
Banking® supports banks ranging from community banks to multi-billion dollar institutions with information
processing solutions. Symitar® is a leading provider of information processing solutions for credit unions
of all sizes. ProfitStars® provides highly specialized products and services that enable financial
institutions of every asset size and charter, and diverse corporate entities to mitigate and control risks, optimize revenue and
growth opportunities, and contain costs. Additional information is available at www.jackhenry.com.
Statements made in this news release that are not historical facts are forward-looking information. Actual results
may differ materially from those projected in any forward-looking information. Specifically, there are a number of
important factors that could cause actual results to differ materially from those anticipated by any forward-looking
information. Additional information on these and other factors, which could affect the Company's financial results, are
included in its Securities and Exchange Commission (SEC) filings on Form 10-K, and potential investors should review these
statements. Finally, there may be other factors not mentioned above or included in the Company's SEC filings that may cause
actual results to differ materially from any forward-looking information.
JKHY-BA
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SOURCE Jack Henry & Associates, Inc.