NICE Robotic Automation Debuts a Connectivity Breakthrough and AI Enhancements in Latest Version
Release
The newest edition of NICE Robotic Automation introduces robust, universal and intelligent connectivity,
increasing operational stability and reducing time-to-value gap
NICE (Nasdaq: NICE) today announced the release of NICE Robotic Automation 6.7, the latest version of its automation
solution that delivers new capabilities to power up benefits for a wide array of operations and business sectors. The current
release includes a breakthrough in intelligent connectivity, reducing time to value in designing and deploying process automations,
and ensuring greater operational continuity.
NICE leads the Robotic Process Automation (RPA) industry with its comprehensive platform, driven by cognitive technology,
uniquely providing both unattended and employee-assisted (attended) automations. With strong connectivity integral to process
automation deployment success, NICE introduces the universal connectivity layer in Robotic Automation 6.7 to support integration
with any application as well as the deployment of multiple process automations from a single platform.
Connectivity Enhancements
The innovative new release combines NICE’s leading object-based connectivity with a new layer of surface-based intelligence, an
advanced AI-based algorithm known as Shape Analysis technology. This combination has created a universal connectivity breakthrough,
assuring robust support for every RPA deployment by integrating with any application and virtual Citrix environment.
Expanded Framework Capabilities and Security Upgrades
In addition to this latest connectivity innovation, NICE Robotic Automation 6.7 forms an intrinsic part of expanding the automation
division’s cognitive technology and AI framework. In Robotic Automation 6.7, this is also reflected in the growing built-in
capabilities of NICE robots to execute chatbot requests in real-time. Similarly, an intelligent scheduling engine now enables the
user to better manage the virtual workforce’s time, as part of advanced monitoring and control capabilities. Security in the latest
Robotic Automation release has also been enhanced, with unique password control capabilities and user-specific permission settings,
meeting the strictest enterprise-level standards. A fresh design of the NICE Robotic Automation control room’s user interface makes
all the current upgrades and standard operations easier to use and more aesthetically clear.
Miki Migdal, President of the NICE Enterprise Product Group said: “There are currently many implementation and deployment
challenges facing technical teams in the RPA industry today. Ensuring robust and stable connectivity is chief among them. With 15
years of enterprise-grade experience, NICE is addressing these issues in the comprehensive NICE Robotic Automation 6.7 platform,
which is set to transform the industry with the unprecedented Shape Analysis innovation and universal connectivity approach. This
breakthrough will forever enable the deployment of more stable and robust process automations.”
Amardeep Modi, Practice Director, Everest Group said: "In Everest Group's recent RPA Products PEAK Matrix™ report, NICE
Robotic Automation attained high scores on ‘Vision and Capability' as well as 'Market Impact' and was positioned as a Leader and
Star Performer. The impressive nature of NICE’s connectivity capabilities and Shape Analysis technology are some of its key
strengths."
About NICE
NICE (Nasdaq: NICE) is the world’s leading provider of both cloud and on-premises enterprise software solutions that empower
organizations to make smarter decisions based on advanced analytics of structured and unstructured data. NICE helps organizations
of all sizes deliver better customer service, ensure compliance, combat fraud and safeguard citizens. Over 25,000 organizations in
more than 150 countries, including over 85 of the Fortune 100 companies, are using NICE solutions. www.nice.com.
Trademark Note: NICE and the NICE logo are trademarks or registered trademarks of NICE Ltd. All other marks are
trademarks of their respective owners. For a full list of NICE’s marks, please see: www.nice.com/nice-trademarks.
Forward-Looking Statements
This press release contains forward-looking statements as that term is defined in the Private Securities Litigation Reform Act
of 1995. Such forward-looking statements, including the statements by Mr. Migdal, are based on the current beliefs, expectations
and assumptions of the management of NICE Ltd. (the Company). In some cases, such forward-looking statements can be identified by
terms such as believe, expect, may, will, intend, project, plan, estimate or similar words. Forward-looking statements are subject
to a number of risks and uncertainties that could cause the actual results or performance of the Company to differ materially from
those described herein, including but not limited to the impact of the global economic environment on the Company’s customer base
(particularly financial services firms) potentially impacting our business and financial condition; competition; changes in
technology and market requirements; decline in demand for the Company's products; inability to timely develop and introduce new
technologies, products and applications; difficulties or delays in absorbing and integrating acquired operations, products,
technologies and personnel; loss of market share; an inability to maintain certain marketing and distribution arrangements; and the
effect of newly enacted or modified laws, regulation or standards on the Company and our products. For a more detailed description
of the risk factors and uncertainties affecting the company, refer to the Company's reports filed from time to time with the
Securities and Exchange Commission, including the Company’s Annual Report on Form 20-F. The forward-looking statements contained in
this press release are made as of the date of this press release, and the Company undertakes no obligation to update or revise
them, except as required by law.
NICE
Corporate Media
Christopher Irwin-Dudek, 201-561-4442
chris.irwin-dudek@nice.com
or
Investors
Marty Cohen, +1 551 256 5354, ET
ir@nice.com
or
Yisca Erez, +972 9 775 3798 CET
ir@nice.com
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