"Where is the closest ATM?" or "Please cancel my card" examples of new digital capabilities using Finn AI
technology and Visa Developer Platform APIs
TORONTO, June 14, 2018 /CNW/ - Visa Canada and Finn AI today
announced a strategic collaboration to enable new capabilities in conversational banking chatbots and artificial intelligence
(AI), powered by the Visa Developer Platform.
This collaboration will see the Vancouver-based fintech use Visa Developer Platform APIs to
enhance their conversational AI technology to provide a more personalized experience for banks to interact with their customers,
including re-imagining the travel experience for cardholders. For example, a customer could chat with a virtual assistant and
follow an easy, intuitive process to ensure their cards are optimized while they are travelling; from turning on travel
notifications before departing, retrieving foreign exchange rates while at the airport, and locating the nearest ATM at their
destination. A customer could even disable a misplaced card to ensure protection against fraudulent transactions through a
simple, natural conversation.
"The Visa Developer Platform is designed to provide open access to Visa's technology for our partners to build more dynamic
and seamless digitally enabled experiences for consumers," said Derek Colfer, Head of Digital
Product, Visa Canada. "We are proud to work with Finn AI and collaborate in the rapidly evolving AI and chatbot space. For
consumers, this will mean a more relevant and personalized digital experience."
"We are very excited to team up with Visa Canada to leverage the Visa Developer APIs," stated Jake Tyler, CEO at Finn AI. "This will help banks meet consumers' needs on their terms, allowing them
to set travel notifications, flag fraudulent transactions, manage subscriptions and more – as easily as chatting to
their friends – 24/7 in the channels of their choice. This simple digital access delivers strong value to banks, reducing
in-bound calls and helping them stay top of wallet."
About Visa Developer
Visa Developer Platform (VDP) provides
simplified access to many of Visa's most in-demand products and services through an open network of Visa APIs, allowing anyone to
transform great ideas into new digital commerce experiences.
Over 100 of the most popular Visa capabilities are delivered through APIs for development and testing purposes, including
capabilities in the following groups: commercial, data & analytics, ID intelligence, offers & benefits, payment methods,
risk & fraud and trials.
About Visa Inc.
Visa Inc. (NYSE: V) is the world's leader in digital payments. Our mission is to connect the world through the most
innovative, reliable and secure payment network - enabling individuals, businesses and economies to thrive. Our advanced global
processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000
transaction messages a second. The company's relentless focus on innovation is a catalyst for the rapid growth of connected
commerce on any device, and a driving force behind the dream of a cashless future for everyone, everywhere. As the world
moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.
For more information, visit visa.ca, visacorporate.tumblr.com and @VisaNewsCA.
About Finn AI
Finn AI is an award-winning, AI-powered virtual assistant built for personal banking and finance. We put a personal
banker in every bank customer's pocket, helping them to manage their money wherever they are, whatever they need - via a simple,
natural conversation.
The Finn AI team of data scientists, engineers, and financial industry experts helps banks and credit unions transform
customer engagement and increase financial literacy, while delivering the convenience and savings of a digital-first
experience.
Today we have successful public deployments in three languages with a growing global customer base that includes ATB
Financial, Bank of Montreal (BMO), Banpro Grupo Promerica, and Commonwealth Bank.
SOURCE Visa Canada
View original content: http://www.newswire.ca/en/releases/archive/June2018/14/c8556.html