A Message from Papa John’s CEO Steve Ritchie
Papa John’s is not an individual. Papa John’s is a pizza company with 120,000 corporate and franchise team members around the
world. Our employees represent all walks of life, and we are committed to fostering an inclusive and equitable workplace for all.
Racism and any insensitive language, no matter what the context simply cannot – and will not – be tolerated at any level of our
company.
The Board of Directors of Papa John’s accepted Mr. Schnatter’s resignation as Chairman of the Board earlier
this week. It has also been decided he will no longer be in any of the advertising or marketing materials associated with
the brand.
This decision is the first of several key steps to rebuild trust from the inside-out. We will be engaging a broad set
of stakeholders to chart a course forward that demonstrates our commitment to diversity, equity and inclusion.
First, we will identify and retain an independent and outside expert to audit all of our existing processes, policies and
systems related to diversity and inclusion, supplier engagement and Papa John’s culture. As part of that process, we will establish
a process for communicating progress against transparent goals to everyone in our Papa John’s family.
The entire senior management team will also be visiting key locations across the country and hold listening sessions with
employees in our stores to talk about what they are seeing and give them a platform to voice their concerns. To follow-up, we
will initiate two-way conversations to invite ongoing feedback from employees and franchisees to ensure that their voices are
heard.
I will personally be leading this effort because there is nothing more important for Papa John’s right now. We want to regain
trust, though I know we need to earn it. We will demonstrate that a diverse and inclusive culture exists at Papa John’s through our
deeds and actions.
About Papa John’s
Headquartered in Louisville, Kentucky, Papa John’s International, Inc. (NASDAQ: PZZA) is the world’s third-largest pizza
delivery company. For more information about the company or to order pizza online, visit Papa John’s at www.papajohns.com. Looking to be a part of something Better? Join the Papa John’s Pizza family at www.papajohns.com/franchise.
Papa John’s International, Inc.
Peter Collins, 502-261-4233
Senior Director, Public Relations
peter_collins@papajohns.com
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