PG&E Continues Response and Restoration Efforts in Butte County; Receives Support from Mutual-Assistance
Partners
With the Camp Fire 100 percent contained, Pacific Gas and Electric Company (PG&E) crews are continuing to safely restore
electric and gas service to the communities and customers in Butte County, where possible, so that residents can return to their
homes.
To expedite service restoration, mutual-assistance crews from more than 15 utility companies across the United States and Canada
are assisting in the impacted area, with more on the way.
"We are extremely grateful for the mutual assistance we have received from our partner utility companies across the country and
beyond. These additional crews share our commitment to supporting our customers and communities in times of need,” said Pat Hogan,
PG&E senior vice president of Electric Operations.
In areas where it is safe to do so, PG&E crews have restored service to nearly 7,000 customers, while approximately 3,000
customers remain without power as of Friday, Nov. 30. An estimated 12,000 utility poles and more than 400 miles of power lines were
damaged -- a distance greater than Paradise to San Francisco and back (175.5 miles).
As access is granted to additional fire-impacted areas, PG&E crews will continue to assess infrastructure for damage and
work toward safely restoring as many customers as possible.
PG&E has more than 3,700 employees and contractors working on restoration efforts, including crews from the following
mutual-assistance partners:
- Arizona Public Service Electric Company
- Avista
- Consumers Power Inc. (CPI)
- Eugene Water & Electric Board
- Florida Power & Light Company
- Hawaiian Electric Companies
- Hydro One
- Imperial Irrigation District (IID)
- International Line Builders, Inc.
- Lower Valley Energy
- Oncor
- Plumas-Sierra Rural Electric Cooperative
- Portland General Electric
- Public Service Company of New Mexico
- Roseville Electric Utility
- Snohomish County Power Utility Districts
- Tillamook People's Utility District
The partners will be assisting PG&E in clearing trees and preparing areas to begin the restoration process. Additionally,
mutual-assistance support will help with electric distribution, connecting lines to customers’ homes.
Customers with questions are welcome to call PG&E at 1-800-743-5000, 24 hours a day, 7 days a week. They can also find
answers online at
http://www.pge.com/campfirefaq.
About PG&E
Pacific Gas and Electric Company, a subsidiary of
PG&E Corporation (NYSE:PCG), is one of the largest combined natural gas and electric energy companies in the United States.
Based in San Francisco, with more than 20,000 employees, the company delivers some of the nation’s cleanest energy to nearly 16
million people in Northern and Central California. For more information, visit
www.pge.com and
pge.com/news.
Media Relations
415-973-5930
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