SHANGHAI, China, Dec. 03, 2018 (GLOBE NEWSWIRE) -- Trip.com, an independent international brand and part of the
Ctrip Group, the largest online travel agent in Asia, today announced that its platforms including its website and mobile app will
now be available in 6 additional languages. The addition of Polish, Turkish, Portuguese, Greek, Dutch and Vietnamese means that
Trip.com is now available to customers in a total of 19 languages, part of the company’s efforts to localize its
services.
Offering comprehensive travel services for flights, hotels and trains to millions of members worldwide, Trip.com allow customers
access to a large inventory of over 1.2 million accommodation choices. Car rentals and airport transfer services are offered across
all major destinations globally, and the site’s Things To Do section features over 21,000 travel products, including tickets, tours
and popular activities in more than 50 cities.
Trip.com has over 2 million individual flight routes connecting more than 5000 cities around the globe. Trip.com saw exceptional
growth during the third quarter, achieving triple-digit growth in air-ticketing volumes for the eighth consecutive quarter. Such
performances allow Trip.com to gain strong momentum in markets such as Korea and Hong Kong. By leveraging its extensive supply
network and user base, Trip.com is able to offer competitive flight prices in these markets.
Lynn Qu, VP of Product at Trip.com said, “We are delighted to expand Trip.com’s global footprint, bringing our award-winning
travel app and world-class service to customers in more markets. With an open mindset, we are constantly evolving and look forward
to learning from our new Trip.com members as we continue to offer the best products to suit all travel needs.”
With an ever growing range of travel products and services, Trip.com is backed up by exceptional customer service. Call center
staff are able to handle calls in over 10 languages to ensure that we stay by our customer’s side 24/7. Going global while thinking
local is the philosophy driving Trip.com. We aim to provide the most localized services as possible. This can be seen in having
local call centers in Edinburgh, South Korea and most recently, Japan. Trip.com is also the world’s first international online
travel company to provide emergency response services for travelers. Guided by the principle of “Safety First” for all our
travelers, travelers are able to make full use of Trip.com’s 24/7 International SOS Services.
Each market offers unique propositions to its local user base. Trip.com has been promoting “staycations” to residents in
Singapore, in an effort to boost bookings for local hotels. Trip.com also allows customers to pay through using local methods. In
Korea, customers are able to pay through using Naver Pay and local payment methods, offline convenience store payment is offered in
Indonesia and Google Pay was recently added to the Hong Kong site. Trip.com also launched a co-branded credit card with bank
Sumitomo earlier this year which allows users to log loyalty points with their purchases.
About Trip.com
Trip.com provides one-stop travel booking services in 19 languages through our website and mobile app. We are a part of the
Ctrip Group, a NASDAQ listed company since 2003 (NASDAQ: CTRP) with over 30,000 employees and over 300 million members, making it
one of the leading online travel agencies in the world. With more than 1.2 million hotels in 200 countries and regions, we've built
an extensive hotel network to give our customers a fantastic choice of accommodation. Our far-reaching flight network has over 2
million individual flight routes connecting more than 5,000 cities around the globe. When you combine this with our 24/7 English
customer service and various other travel products, you can trust us to take care of your next trip.
Visit Us: https://www.trip.com
For further information, please contact:
International PR
Ctrip.com International, ltd.
Tel: (+86) 21 3406 4880 ext 196455
Email: Pr@ctrip.com
