MONETT, Mo., Dec. 11, 2018 /PRNewswire/ -- Jack Henry & Associates, Inc. (NASDAQ: JKHY) is a leading provider of technology solutions and payment
processing services primarily for the financial services industry. Its Jack Henry
Banking® division announced today that Camden National Bank has made several
strategic technology decisions to strengthen its infrastructure as the bank grows and evolves to meet the needs of its
customers.
The bank has migrated its SilverLake
System® to an outsourced environment, immediately gaining a higher level of technical expertise in
supporting large core operations. Using Jack Henry's specialized, skilled resources to host the
core allows Camden National Bank to focus internal resources on supporting its growing business lines. Flexibility and scale were
also important drivers in the move to outsource, as the bank would otherwise need to continually invest in a larger server
environment to accommodate both organic and acquired growth.
Dan Swindler, director of support services at Camden National Bank, said, "Jack Henry offers an unparalleled level of security and resiliency in its facilities. Its demonstrated
proficiency in business continuity, system reliability and uptime performance gives us the confidence that we will always be
there for our customers, especially when they need us most."
Jack Henry is hosting Camden National Bank's core as well as a number of other complementary
solutions, all part of the bank's investment in its customers, branches and overall digital strategy. This includes call center
services for after hours and weekend support, making this Maine-based bank the first and only
financial institution in the state to currently offer a 24/7 call center. Camden National Bank has also enlisted Jack Henry for a new account opening platform, eSign functionality and enhanced CRM capabilities that offer
single access across applications to support all of a customer's activity.
Swindler added, "Jack Henry's SilverLake System allows us to customize our experience with the
core and have tighter integration across multiple platforms as needed, meaning a more cohesive and personal experience for
customers."
Stacey Zengel, vice president of Jack Henry & Associates and
president of Jack Henry Banking, said, "Camden National Bank is investing in its technology infrastructure to remove any
barriers to having a customer-centric environment. Deploying the SilverLake platform through an outsourced delivery channel will
offer the levels of flexibility and integration that the bank needs to enhance the customer experience and streamline operations.
We are proud to provide Camden National Bank with sophisticated solutions that help them meet the needs of their customers as
they continue to grow and evolve."
About Jack Henry Banking
Jack Henry Banking®, a division of Jack Henry & Associates,
Inc.®, is a leading provider of integrated computer systems for banks ranging from de novo to multi-billion-dollar
institutions. Jack Henry Banking currently serves more than 1,000 banks as a single source for integrated, enterprise-wide
automation and as a single point of contact and support. Additional information is available at www.jackhenrybanking.com.
About Jack Henry & Associates, Inc.
Jack Henry & Associates, Inc.® (NASDAQ: JKHY) is a leading provider of
technology solutions and payment processing services primarily for the financial services industry. Its solutions serve more than
9,000 customers nationwide, and are marketed and supported through three primary brands. Jack Henry
Banking® supports banks ranging from community banks to multi-billion-dollar institutions with information
processing solutions. Symitar® is a leading provider of information processing solutions for credit unions
of all sizes. ProfitStars® provides highly specialized products and services that enable financial
institutions of every asset size and charter, and diverse corporate entities to mitigate and control risks, optimize revenue and
growth opportunities, and contain costs. Additional information is available at www.jackhenry.com.
Statements made in this news release that are not historical facts are forward-looking information. Actual results
may differ materially from those projected in any forward-looking information. Specifically, there are a number of
important factors that could cause actual results to differ materially from those anticipated by any forward-looking
information. Additional information on these and other factors, which could affect the Company's financial results, are
included in its Securities and Exchange Commission (SEC) filings on Form 10-K, and potential investors should review these
statements. Finally, there may be other factors not mentioned above or included in the Company's SEC filings that may cause
actual results to differ materially from any forward-looking information.
JKHY-BA
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SOURCE Jack Henry & Associates, Inc.