Avaya Announces Enhancements to Its Avaya Desktop Experience
Includes New Avaya Headset Portfolio and Advanced Broadsoft UC Feature Support
Avaya Holdings Corp. (NYSE:AVYA) today announced enhancements to its Avaya Desktop Experience portfolio of smart business
devices, including a new line of professional-grade communication headsets, expanded Broadsoft UC feature support, enhancements to
its Essential Experience J100 Series, and the availability of Device Enrollment Service 2.0.
The new portfolio of L100 series professional grade headsets initially includes five corded headsets, with cordless headsets
available in the near future. These headsets enable unique AcousticEdge™ technology to provide the maximum audio experience while
protecting employees from long-term headset usage issues. These headsets are engineered to work particularly for Contact Center
agents, with an innovative, quick disconnect option and supervisor listen-in capabilities.
See these headsets in action
here.
Building on the November 2018 expansion of its Open SIP smart devices portfolio, Avaya has significantly increased the ability
of the Essential Experience J100 Series of smart business desktop devices to support Broadsoft UC features, enabling UCaaS service
providers to add Avaya Open SIP to their UCaaS offerings on a broad scale.
Additionally, Avaya introduced a new full color, high resolution Essential Experience J100 Expansion Module that can be attached
to Essential Experience J169 or J179 IP Phones to provide an expanded display. This module can be used for administration and
reception positions to view the status of lines being monitored and supports Avaya SIP, H.323, and Open SIP architectures. Avaya
also announced that the Essential Experience J179 now supports Bluetooth connectivity.
Also introduced is a new 2.0 version of Avaya’s Device Enrollment Service (DES), which facilitates zero-touch provisioning for
smart desktop device installation. New capabilities include support of the G14 languages, re-enrollment support, notification and
data export enhancements, and security enhancements. Avaya’s DES has been specifically designed to reduce deployment cost and help
large service providers scale their cloud business faster.
"Avaya continues to make significant strides in revolutionizing the desktop space and advancing the Open SIP market,” said Ard
Verboon, General Manager of the Devices portfolio, Avaya. “With the availability of support for Broadsoft advanced features
combined with the large breadth of the Avaya Desktop Experience portfolio, Avaya is now a one-stop shop for any smart device that a
company may need, and UCaaS providers can now look to Avaya to meet their smart devices needs–from the professional desktop, to
campus mobility, to personal and room conferencing, to headsets–as well as industry vertical solutions.”
Additional Resources
About Avaya
Businesses are built on the experiences they provide, and every day millions of those experiences are built by Avaya (NYSE: AVYA).
For over one hundred years, we’ve enabled organizations around the globe to win – by creating intelligent communications
experiences for customers and employees. Avaya builds open, converged and innovative solutions to enhance and simplify
communications and collaboration – in the cloud, on-premise or a hybrid of both. To grow your business, we’re committed to
innovation, partnership, and a relentless focus on what’s next. We’re the technology company you trust to help you deliver
Experiences that Matter. Visit us at www.avaya.com.
Cautionary Note Regarding Forward-Looking Statements
This document contains certain “forward-looking statements.” All statements other than statements of historical fact are
“forward-looking” statements for purposes of the U.S. federal and state securities laws. These statements may be identified by the
use of forward looking terminology such as "anticipate," "believe," "continue," "could," "estimate," "expect," "intend," "may,"
"might," “our vision,” "plan," "potential," "preliminary," "predict," "should," "will," or “would” or the negative thereof or other
variations thereof or comparable terminology and include, but are not limited to expected feature releases and statements about
future products, expected cash savings and statements about growth, exchange listing and improved operational metrics. The Company
has based these forward-looking statements on its current expectations, assumptions, estimates and projections. While the Company
believes these expectations, assumptions, estimates and projections are reasonable, such forward-looking statements are only
predictions and involve known and unknown risks and uncertainties, many of which are beyond its control. The factors are discussed
in the Company’s Registration Statement on Form 10 filed with the Securities and Exchange Commission, may cause its actual results,
performance or achievements to differ materially from any future results, performance or achievements expressed or implied by these
forward-looking statements. For a further list and description of such risks and uncertainties, please refer to the Company’s
filings with the SEC that are available at
www.sec.gov. The Company cautions you that the list of important factors included in the Company’s SEC filings may not
contain all of the material factors that are important to you. In addition, considering these risks and uncertainties, the matters
referred to in the forward-looking statements contained in this report may not in fact occur. The Company undertakes no obligation
to publicly update or revise any forward-looking statement as a result of new information, future events or otherwise, except as
otherwise required by law.
Source: Avaya Newsroom
Alex Alias
alalias@avaya.com
View source version on businesswire.com: https://www.businesswire.com/news/home/20190115005103/en/