Accenture (NYSE: ACN) has been positioned as a Leader in Everest Group’s Procurement
Outsourcing (PO) – Service Provider Landscape with Services PEAK Matrix™
Assessment 2019. The annual report and PEAK Matrix provide
businesses with a framework to measure the relative market success and
capabilities of global service providers.
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Positioned as a Star Performer and a Leader, Accenture places high on the PEAK Matrix for Market Impact and Vision & Capability (Graphic: Business Wire)
In this year’s assessment, Accenture placed high on the PEAK Matrix two
axes: Market Impact, which measures market adoption, portfolio mix and
value; and Vision & Capability, which measures vision & strategy, scope
of services offered, innovation & investments and the delivery footprint.
This year, Everest Group also recognized Accenture as a Star Performer.
This title is given to companies that have achieved the greatest
year-on-year positive movement on the PEAK Matrix. Contributing to this
designation was Accenture’s posting of one of the highest revenue growth
totals in 2018. Since 2011, Accenture has been positioned a Star
Performer in procurement outsourcing.
On the Market Impact of Accenture’s procurement outsourcing offering,
the report points to the company’s strong improvement in overall buyer
satisfaction in 2018 compared to the previous year. With regard to the
Vision & Capability assessment, Everest Group noted several important
advances from last year, including Accenture’s continued investments in
improving its RadixOne platform, and investments in building digital
solutions, such as digital procurement agent, procurement market
intelligence advisor, and category- and industry-specific market
intelligence apps.
Shirley Hung, vice president at Everest Group, said, “One of the major
trends to emerge this year is a shift in focus on the part of
procurement outsourcing service providers away from cost reduction to
driving improved business outcomes. With its high level of investment in
advanced digital solutions and its comprehensive approach to building
data-driven procurement ecosystems, Accenture is at the forefront of
this change.”
Accenture strengths highlighted in the report include its:
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Focus on an integrated offering including both direct and indirect
procurement spend as well as supply chain services;
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Continued investments in building next-generation digital solutions
and expanded capabilities of the RadixOne platform;
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Buyer portal to streamline the buying process and reduce procurement
involvement, primarily for low-value sourcing;
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Vision for procurement which includes a people + digital collaborative
ecosystem, where data, insights, and artificial intelligence (AI) work
in cohesion with adaptive experienced resources; and
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Deep domain knowledge, strong delivery focus and efficient sourcing &
contracting processes, and proactive management of stakeholders, as
noted by clients.
Keith Hausmann, global procurement business process services lead at
Accenture, added, “We’ve invested heavily to ensure clients have the
optimal capabilities to complete the end-to-end digital transformation
of source-to-pay. Everest Group’s assessment, with feedback from
clients, shows that we continue to drive business value. It also
highlights a core pillar of Accenture’s procurement vision – which is
always having an eye on future-proofing our clients’ business operations
for competitive differentiation. That’s why we recently launched SynOps,
an innovative human-machine operating engine that optimizes people,
technology, data and intelligence, to help clients achieve previously
unimaginable business results. Today, every business is a digital
business and one of the keys to success will be how they use emerging
technologies, such as advanced AI and automation, to enable real-time
operational intelligence.”
The report examines 16 PO service providers, evaluating their Market
Impact and Vision & Capability using the proprietary framework of the
Everest Group PEAK Matrix. Everest Group’s full assessment can be
accessed here.
About Accenture
Accenture is a leading global professional services company, providing a
broad range of services and solutions in strategy, consulting, digital,
technology and operations. Combining unmatched experience and
specialized skills across more than 40 industries and all business
functions – underpinned by the world’s largest delivery network –
Accenture works at the intersection of business and technology to help
clients improve their performance and create sustainable value for their
stakeholders. With approximately 477,000 people serving clients in more
than 120 countries, Accenture drives innovation to improve the way the
world works and lives. Visit us at www.accenture.com.
Copyright © 2019 Accenture. All rights reserved. Accenture, its logo,
and High Performance Delivered are trademarks of Accenture.
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