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H&R Block Reports Fiscal 2020 Results

HRB
  • Impacts of the COVID-19 pandemic and the extension of the U.S. federal tax filing deadline until July 15th resulted in lower fiscal 2020 revenue and earnings compared to the prior year.
  • The company ended the fiscal year with $2.7 billion1 in cash and announced a quarterly dividend of $0.26 per share.
  • An update on full tax season results will be included as a part of the fiscal 2021 first quarter earnings call.

KANSAS CITY, Mo., June 16, 2020 (GLOBE NEWSWIRE) -- H&R Block, Inc. (NYSE: HRB) today released its financial results for the fiscal year ended April 30, 2020 and provided an update on its response to the COVID-19 pandemic. The pandemic, along with the related extension of the U.S. federal tax filing deadline from April 15th to July 15th, resulted in lower revenue and earnings compared to the prior year.

The company will provide an update on its complete tax season 2020 results during its fiscal 2021 first quarter earnings call.

“This has obviously been a challenging time for everyone, and I'm so proud of how our associates, tax pros, and franchisees responded in the face of the pandemic," said Jeff Jones, H&R Block's president and chief executive officer. "This has impacted our business and challenged us to be agile and innovative as we made broad changes to our operating model in order to continue to help our clients. We remain committed to transforming our business and will use this opportunity to reimagine our future.”

Fiscal 2020 Results From Continuing Operations

"Prior to the disruption to the tax industry caused by the pandemic, we were on track to deliver on our financial outlook for fiscal 2020. Our focus now is on executing during the first quarter as we navigate this difficult time," said Tony Bowen, H&R Block's chief financial officer. "We have adequate liquidity to meet anticipated operating cash needs through the start of tax season 2021 and are taking measures to reduce expenses to continue to fund future growth."

(in millions, except EPS) Fiscal Year 2020 Fiscal Year 2019
Revenue $ 2,640 $ 3,095
Pretax Income (Loss) $ (3 ) $ 545
Net Income $ 6 $ 445
Weighted-Avg. Shares – Diluted 198.1 206.7
EPS2 $ 0.03 $ 2.15
Adjusted EPS2,3 $ 0.84 $ 2.39
Adjusted EBITDA3 $ 368 $ 799

1 All amounts in this release are unaudited. Unless otherwise noted, all comparisons refer to the current period compared to the corresponding prior year period.
2 All per share amounts are based on weighted average fully diluted shares over the corresponding period.
3 Adjusted earnings per share from continuing operations and adjusted EBITDA from continuing operations are non-GAAP financial measures. See "About Non-GAAP Financial Information" below for more information regarding financial measures not prepared in accordance with generally accepted accounting principles (GAAP).

Key Financial Metrics

  • Total revenues of $2.6 billion decreased $455 million, or 14.7 percent, due to lower U.S. tax return volumes, partially offset by the addition of Wave.
  • The COVID-19 pandemic and its effect on small businesses has impacted Wave's client volumes and revenues. As a result, we evaluated Wave's goodwill during our fiscal fourth quarter, which resulted in an impairment of $106.0 million. We remain confident in Wave's future, and in our ability to continue to deliver value to small business owners through Wave's innovative platform.
  • Total operating expenses of $2.6 billion increased $84 million, or 3.4 percent, primarily due to the impairment of Wave's goodwill, Wave's operating expenses, legal fees, and planned investments in technology, partially offset by compensation savings on lower tax return volume.
  • Pretax loss of $3 million compared to pretax income of $545 million in the prior year.
  • Earnings per share from continuing operations decreased $2.12 to $0.03; adjusted earnings per share from continuing operations decreased $1.55 to $0.84.

Dividends, Share Repurchases, and Debt Covenant

The company announced that its Board of Directors has declared a quarterly cash dividend of $0.26 per share, payable on July 1, 2020 to shareholders of record as of June 26, 2020. H&R Block has paid quarterly dividends consecutively since the company went public in 1962. Future actions regarding dividends will be dependent upon the Board's approval following consideration of operating results, market conditions, and capital needs, among other factors.

In fiscal 2020, the company repurchased 10.1 million shares for $247 million, at an average price of $24.36. No share repurchases were made in the fourth quarter of fiscal 2020. Approximately $750 million remains under the company's current share repurchase authorization, which expires in June 2022.

The company ended the fiscal year with $2.7 billion in cash, including $2.0 billion from its line of credit, which remains fully drawn. The line of credit is subject to various conditions, including a covenant which requires us to maintain a debt-to-EBITDA ratio of 3.5 on April 30 of each year. The company did not meet this covenant based on fiscal 2020 financial results but has obtained a waiver from its lenders for the period ended April 30, 2020 with no changes to any of the terms of the line of credit.

Discontinued Operations

For information on Sand Canyon, please refer to disclosures in the company’s reports on Forms 10-K, 10-Q, and other filings with the SEC.

Conference Call

Discussion of the fiscal 2020 results, outlook, and a general business update will occur during the company’s previously announced fiscal 2020 earnings conference call for analysts, institutional investors, and shareholders. The call is scheduled for 4:30 p.m. Eastern time on June 16, 2020. To access the call, please dial the number below approximately 10 minutes prior to the scheduled starting time:

U.S./Canada (866) 987-6821 or International (630) 652-5951
Conference ID: 5554906

The call, along with a presentation for viewing, will also be webcast in a listen-only format for the media and public. The link to the webcast can be accessed directly at http://investors.hrblock.com. The presentation will be posted on the Quarterly Results page at http://investors.hrblock.com following the conclusion of the call.

A replay of the call will be available beginning at 7:30 p.m. Eastern time on June 16, 2020 and continuing for seven days by dialing (855) 859-2056 (U.S./Canada) or (404) 537-3406 (International). The conference ID is 5554906. The webcast will be available for replay beginning on June 17, 2020 and continuing for 90 days at http://investors.hrblock.com.

About H&R Block

H&R Block, Inc. (NYSE: HRB) provides help and inspires confidence in its clients and communities everywhere through global tax preparation, financial services and small business solutions. The company is disrupting the tax industry by providing consumers price transparency and with digital platforms such as Tax Pro GoSM. H&R Block believes the best solutions blend digital capabilities with human expertise and care. For more information visit hrblock.com/news and follow @HRBlockNews.

About Non-GAAP Financial Information

This press release and the accompanying tables include non-GAAP financial information. For a description of these non-GAAP financial measures, including the reasons management uses each measure, and reconciliations of these non-GAAP financial measures to the most directly comparable financial measures prepared in accordance with generally accepted accounting principles, please see the section of the accompanying tables titled "Non-GAAP Financial Information."

Forward-Looking Statements

This press release contains forward-looking statements within the meaning of the securities laws. Forward-looking statements can be identified by the fact that they do not relate strictly to historical or current facts. They often include words or variation of words such as "expects," "anticipates," "intends," "plans," "believes," "commits," "seeks," "estimates," "projects," "forecasts," "targets," "would," "will," "should," "goal," "could," "may," or other similar expressions. Forward-looking statements provide management's current expectations or predictions of future conditions, events or results. All statements that address operating performance, events or developments that we expect or anticipate will occur in the future are forward-looking statements. They may include estimates of revenues, client trajectory, income, effective tax rate, earnings per share, cost savings, capital expenditures, dividends, share repurchases, liquidity, capital structure, market share, industry volumes, or other financial items, descriptions of management’s plans or objectives for future operations, products or services, or descriptions of assumptions underlying any of the above. They also include the expected impact of the coronavirus (COVID-19) pandemic, including, without limitation, the impact on economic and financial markets, the Company’s capital resources and financial condition, the expected use of proceeds under the Company’s revolving credit facility, future expenditures, potential regulatory actions, such as extensions of tax filing deadlines or other related relief, changes in consumer behaviors and modifications to the Company’s operations related thereto. All forward-looking statements speak only as of the date they are made and reflect the company's good faith beliefs, assumptions and expectations, but they are not guarantees of future performance or events. Furthermore, the company disclaims any obligation to publicly update or revise any forward-looking statement to reflect changes in underlying assumptions, factors, or expectations, new information, data or methods, future events or other changes, except as required by law. By their nature, forward-looking statements are subject to risks and uncertainties that could cause actual results to differ materially from those suggested by the forward-looking statements. Factors that might cause such differences include, but are not limited to a variety of economic, competitive and regulatory factors, many of which are beyond the company's control, that are described in our Annual Report on Form 10-K for the most recently completed fiscal year in the section entitled "Risk Factors" and additional factors we may describe from time to time in other filings with the Securities and Exchange Commission. You may get such filings for free at our website at http://investors.hrblock.com. You should understand that it is not possible to predict or identify all such factors and, consequently, you should not consider any such list to be a complete set of all potential risks or uncertainties.

For Further Information

Investor Relations: Colby Brown, (816) 854-4559, colby.brown@hrblock.com
Media Relations: Susan Waldron, (816) 854-5522, susan.waldron@hrblock.com


CONSOLIDATED STATEMENTS OF OPERATIONS (unaudited, in 000s -
except per share amounts)
Three months ended April 30, Year ended April 30,
2020 2019 2020 2019
REVENUES:
Service revenues $ 1,635,561 $ 2,063,941 $ 2,327,323 $ 2,691,727
Royalty, product and other revenues 173,791 268,502 312,397 403,154
1,809,352 2,332,443 2,639,720 3,094,881
OPERATING EXPENSES:
Costs of revenues 767,157 863,521 1,712,276 1,756,922
Impairment of goodwill 106,000 106,000
Selling, general and administrative 268,603 317,650 744,361 722,167
Total operating expenses 1,141,760 1,181,171 2,562,637 2,479,089
Other income (expense), net 1,896 5,144 15,637 16,419
Interest expense on borrowings (27,412 ) (21,837 ) (96,094 ) (87,051 )
Income (loss) from continuing operations before income taxes (benefit) 642,076 1,134,579 (3,374 ) 545,160
Income taxes (benefit) 178,616 249,810 (9,530 ) 99,904
Net income from continuing operations 463,460 884,769 6,156 445,256
Net loss from discontinued operations (3,057 ) (6,860 ) (13,682 ) (22,747 )
NET INCOME (LOSS) $ 460,403 $ 877,909 $ (7,526 ) $ 422,509
BASIC EARNINGS (LOSS) PER SHARE:
Continuing operations $ 2.40 $ 4.36 $ 0.03 $ 2.16
Discontinued operations (0.01 ) (0.04 ) (0.07 ) (0.11 )
Consolidated $ 2.39 $ 4.32 $ (0.04 ) $ 2.05
WEIGHTED AVERAGE BASIC SHARES 192,475 202,675 196,701 205,372
DILUTED EARNINGS (LOSS) PER SHARE:
Continuing operations $ 2.39 $ 4.32 $ 0.03 $ 2.15
Discontinued operations (0.02 ) (0.03 ) (0.07 ) (0.11 )
Consolidated $ 2.37 $ 4.29 $ (0.04 ) $ 2.04
WEIGHTED AVERAGE DILUTED SHARES 193,726 204,199 198,108 206,724


CONSOLIDATED BALANCE SHEETS (unaudited, in 000s - except per share data)
As of April 30, 2020 2019
ASSETS
Cash and cash equivalents $ 2,661,914 $ 1,572,150
Cash and cash equivalents - restricted 211,106 135,577
Receivables, net 133,197 138,965
Prepaid expenses and other current assets 80,519 146,667
Total current assets 3,086,736 1,993,359
Property and equipment, net 184,367 212,092
Operating lease right of use asset 494,788
Intangible assets, net 414,976 342,493
Goodwill 712,138 519,937
Deferred tax assets and income taxes receivable 151,195 141,979
Other noncurrent assets 67,847 90,085
Total assets $ 5,112,047 $ 3,299,945
LIABILITIES AND STOCKHOLDERS’ EQUITY
LIABILITIES:
Accounts payable and accrued expenses $ 203,103 $ 249,525
Accrued salaries, wages and payroll taxes 116,375 196,527
Accrued income taxes and reserves for uncertain tax positions 209,816 271,973
Current portion of long-term debt 649,384
Operating lease liabilities 195,537
Deferred revenue and other current liabilities 201,401 204,976
Total current liabilities 1,575,616 923,001
Long-term debt and line of credit borrowings 2,845,873 1,492,629
Deferred tax liabilities and reserves for uncertain tax positions 182,441 197,906
Operating lease liabilities 312,566
Deferred revenue and other noncurrent liabilities 124,510 144,882
Total liabilities 5,041,006 2,758,418
COMMITMENTS AND CONTINGENCIES
STOCKHOLDERS’ EQUITY:
Common stock, no par, stated value $.01 per share 2,282 2,383
Additional paid-in capital 775,387 767,636
Accumulated other comprehensive loss (51,576 ) (20,416 )
Retained earnings 42,965 499,386
Less treasury shares, at cost (698,017 ) (707,462 )
Total stockholders' equity 71,041 541,527
Total liabilities and stockholders' equity $ 5,112,047 $ 3,299,945


CONSOLIDATED STATEMENTS OF CASH FLOWS (unaudited, in 000s)
Year ended April 30, 2020 2019
CASH FLOWS FROM OPERATING ACTIVITIES:
Net income (loss) $ (7,526 ) $ 422,509
Adjustments to reconcile net income (loss) to net cash provided by operating activities:
Depreciation and amortization 169,536 166,695
Provision for bad debt 76,621 70,569
Deferred taxes (8,300 ) 1,129
Stock-based compensation 28,045 23,767
Impairment of goodwill 106,000
Changes in assets and liabilities, net of acquisitions:
Receivables (66,896 ) (73,648 )
Prepaid expenses and other current and noncurrent assets 39,377 (4,503 )
Accounts payable, accrued expenses, salaries, wages and payroll taxes (124,019 ) 54,827
Deferred revenue, other current and noncurrent liabilities (9,096 ) (13,758 )
Income tax receivables, accrued income taxes and income tax reserves (87,423 ) (36,824 )
Other, net (7,358 ) (4,225 )
Net cash provided by operating activities 108,961 606,538
CASH FLOWS FROM INVESTING ACTIVITIES:
Capital expenditures (81,685 ) (95,490 )
Payments made for business acquisitions, net of cash acquired (450,242 ) (43,637 )
Franchise loans funded (35,264 ) (19,922 )
Payments from franchisees 39,919 32,671
Other, net 57,041 (28,753 )
Net cash used in investing activities (470,231 ) (155,131 )
CASH FLOWS FROM FINANCING ACTIVITIES:
Repayments of line of credit borrowings (1,335,000 ) (720,000 )
Proceeds from line of credit borrowings 3,335,000 720,000
Dividends paid (204,870 ) (205,461 )
Repurchase of common stock, including shares surrendered (256,214 ) (189,912 )
Proceeds from exercise of stock options 2,075 2,532
Other, net (9,143 ) (10,854 )
Net cash provided by (used in) financing activities 1,531,848 (403,695 )
Effects of exchange rate changes on cash (5,285 ) (3,663 )
Net increase in cash and cash equivalents, including restricted balances 1,165,293 44,049
Cash, cash equivalents and restricted cash, beginning of the year 1,707,727 1,663,678
Cash, cash equivalents and restricted cash, end of the year $ 2,873,020 $ 1,707,727
SUPPLEMENTARY CASH FLOW DATA:
Income taxes paid, net of refunds received $ 89,204 $ 132,982
Interest paid on borrowings 87,426 82,442
Accrued additions to property and equipment 1,185 6,159


FINANCIAL RESULTS (unaudited, in 000s - except per share amounts)
Three months ended April 30, Year ended April 30,
2020 2019 2020 2019
REVENUES:
U.S. assisted tax preparation $ 1,175,129 $ 1,529,429 $ 1,533,303 $ 1,858,998
U.S. royalties 133,767 185,643 193,411 243,541
U.S. DIY tax preparation 166,861 222,422 208,901 261,413
International 82,754 123,582 180,065 220,562
Refund Transfers 101,893 120,519 154,687 169,985
Emerald Card® 53,609 59,552 92,737 98,256
Peace of Mind® Extended Service Plan 29,734 30,623 105,185 108,114
Tax Identity Shield® 14,489 18,022 31,797 35,661
Interest and fee income on Emerald Advance 27,087 26,414 60,867 58,182
Wave 10,971 36,711
Other 13,058 16,237 42,056 40,169
Total revenues 1,809,352 2,332,443 2,639,720 3,094,881
Compensation and benefits:
Field wages 398,582 488,600 678,813 751,392
Other wages 40,159 64,950 218,548 217,061
Benefits and other compensation 74,956 90,389 175,535 180,276
513,697 643,939 1,072,896 1,148,729
Occupancy 117,932 111,328 410,402 401,341
Marketing and advertising 153,904 181,451 255,094 269,807
Depreciation and amortization 44,127 40,682 169,536 166,695
Bad debt 39,876 37,504 77,470 70,695
Impairment of goodwill 106,000 106,000
Other 166,224 166,267 471,239 421,822
Total operating expenses 1,141,760 1,181,171 2,562,637 2,479,089
Other income (expense), net 1,896 5,144 15,637 16,419
Interest expense on borrowings (27,412 ) (21,837 ) (96,094 ) (87,051 )
Income (loss) from continuing operations before income taxes (benefit) 642,076 1,134,579 (3,374 ) 545,160
Income taxes (benefit) 178,616 249,810 (9,530 ) 99,904
Net income from continuing operations 463,460 884,769 6,156 445,256
Net loss from discontinued operations (3,057 ) (6,860 ) (13,682 ) (22,747 )
NET INCOME (LOSS) $ 460,403 $ 877,909 $ (7,526 ) $ 422,509
BASIC EARNINGS (LOSS) PER SHARE:
Continuing operations $ 2.40 $ 4.36 $ 0.03 $ 2.16
Discontinued operations (0.01 ) (0.04 ) (0.07 ) (0.11 )
Consolidated $ 2.39 $ 4.32 $ (0.04 ) $ 2.05
WEIGHTED AVERAGE BASIC SHARES 192,475 202,675 196,701 205,372
DILUTED EARNINGS (LOSS) PER SHARE:
Continuing operations $ 2.39 $ 4.32 $ 0.03 $ 2.15
Discontinued operations (0.02 ) (0.03 ) (0.07 ) (0.11 )
Consolidated $ 2.37 $ 4.29 $ (0.04 ) $ 2.04
WEIGHTED AVERAGE DILUTED SHARES 193,726 204,199 198,108 206,724
Adjusted EBITDA from continuing operations (1) $ 819,615 $ 1,197,098 $ 368,256 $ 798,906
Adjusted EBITDA margin of continuing operations (1) 45.3 % 51.3 % 14.0 % 25.8 %
(1) See "Non-GAAP Financial Information" for a reconciliation of non-GAAP measures.


NON-GAAP FINANCIAL MEASURES
Three months ended April 30, Year ended April 30,
NON-GAAP FINANCIAL MEASURE - EBITDA 2020 2019 2020 2019
Net income (loss) - as reported $ 460,403 $ 877,909 $ (7,526 ) $ 422,509
Discontinued operations, net 3,057 6,860 13,682 22,747
Net income from continuing operations - as reported 463,460 884,769 6,156 445,256
Add back:
Income taxes (benefit) of continuing operations 178,616 249,810 (9,530 ) 99,904
Interest expense of continuing operations 27,412 21,837 96,094 87,051
Depreciation and amortization of continuing operations 44,127 40,682 169,536 166,695
250,155 312,329 256,100 353,650
EBITDA from continuing operations 713,615 1,197,098 262,256 798,906
Adjustments:
Impairment of goodwill 106,000 106,000
Adjusted EBITDA from continuing operations $ 819,615 $ 1,197,098 $ 368,256 $ 798,906
EBITDA margin from continuing operations (1) 39.4 % 51.3 % 9.9 % 25.8 %
Adjusted EBITDA margin from continuing operations (2) 45.3 % 51.3 % 14.0 % 25.8 %
(1) EBITDA margin from continuing operations is computed as EBITDA from continuing operations divided by revenues from continuing operations.
(2) Adjusted EBITDA margin from continuing operations is computed as adjusted EBITDA from continuing operations divided by revenues from continuing operations.


Three months ended April 30, Year ended April 30,
NON-GAAP FINANCIAL MEASURE - ADJUSTED EPS 2020 2019 2020 2019
Net income from continuing operations - as reported $ 463,460 $ 884,769 $ 6,156 $ 445,256
Adjustments:
Amortization of intangibles related to acquisitions (pretax) 19,564 16,298 74,561 62,751
Impairment of goodwill (pretax) 106,000 106,000
Tax effect of adjustments(1) (5,459 ) (3,775 ) (19,126 ) (14,891 )
Adjusted net income from continuing operations $ 583,565 $ 897,292 $ 167,591 $ 493,116
Diluted income per share - as reported $ 2.39 $ 4.32 $ 0.03 $ 2.15
Adjustments, net of tax 0.62 0.07 0.81 0.24
Adjusted income per share $ 3.01 $ 4.39 $ 0.84 $ 2.39
(1) The tax effect of adjustments is the difference between the tax provision calculation on a GAAP basis and on an adjusted non-GAAP basis.

NON-GAAP FINANCIAL INFORMATION

The accompanying press release contains non-GAAP financial measures. Non-GAAP financial measures should not be considered as a substitute for, or superior to, measures of financial performance prepared in accordance with GAAP. Because these measures are not measures of financial performance under GAAP and are susceptible to varying calculations, they may not be comparable to similarly titled measures for other companies.

We consider our non-GAAP financial measures to be performance measures and a useful metric for management and investors to evaluate and compare the ongoing operating performance of our business.

We make adjustments for certain non-GAAP financial measures related to amortization of intangibles from acquisitions and goodwill impairments. We believe removing the impacts of amortization of acquired intangibles and goodwill impairments provides a more meaningful indicator of performance and will assist in understanding our financial results.

We may consider whether other significant items that arise in the future should be excluded from our non-GAAP financial measures.

We measure the performance of our business using a variety of metrics, including earnings before interest, taxes, depreciation and amortization (EBITDA) from continuing operations, adjusted EBITDA from continuing operations, EBITDA margin from continuing operations, adjusted EBITDA margin from continuing operations, adjusted diluted earnings per share from continuing operations and free cash flow. We also use EBITDA from continuing operations and pretax income of continuing operations, each subject to permitted adjustments, as performance metrics in incentive compensation calculations for our employees.

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