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Customers Bancorp Reports Results for Second Quarter 2024

CUBI

Customers Bancorp, Inc.(NYSE:CUBI):

Second Quarter 2024 Highlights

  • Q2 2024 net income available to common shareholders was $54.3 million, or $1.66 per diluted share; ROAA was 1.11% and ROCE was 13.85%.
  • Q2 2024 core earnings*1 were $48.6 million, or $1.49 per diluted share; Core ROAA* was 1.00% and Core ROCE* was 12.39%.
  • CET 1 ratio of 12.8%2 at June 30, 2024, compared to 12.6% at March 31, 2024, above the approximately 11.5% target.
  • TCE / TA ratio* of 7.7% at June 30, 2024, compared to 7.3% at March 31, 2024, above the approximately 7.5% target.
  • Total loans and leases grew by $375.8 million in Q2 2024 from Q1 2024 or 11% annualized.
  • Q2 2024 net interest margin, tax equivalent (“NIM”) was 3.29%, compared to Q1 2024 NIM of 3.10%, due to higher loan balances and lower cost of deposits.
  • Q2 2024 deposit inflows from commercial customers of $0.6 billion, along with excess cash, funded the paydown of $0.5 billion of higher-cost consumer deposits and $0.3 billion of maturing wholesale CDs. Total deposits decreased by $283.3 million in Q2 2024 from Q1 2024 with significant continued positive mix shift.
  • Total estimated insured deposits were 76%3 of total deposits at June 30, 2024, with immediately available liquidity covering estimated uninsured deposits3 by approximately 193%.
  • Total borrowings declined by $176.6 million in Q2 2024 from Q1 2024 or 11.8%
  • Non-performing assets were $47.4 million, or 0.23% of total assets, at June 30, 2024 compared to 0.17% at March 31, 2024. Allowance for credit losses on loans and leases equaled 280% of non-performing loans at June 30, 2024, compared to 374% at March 31, 2024.
  • Q2 2024 provision for credit losses on loans and leases was $17.9 million compared to $16.0 million in Q1 2024 and the coverage of credit loss reserves for loans and leases held for investment was 1.08%. The coverage of credit loss reserves for loans and leases held for investment decreased modestly from 1.12% in Q1 2024.
  • Q2 2024 book value per share and tangible book value per share* both grew by approximately $1.52, or 3.1% over Q1 2024, driven by strong quarterly earnings and a decrease in AOCI losses of $0.9 million over the same time period. Tangible book value per share* is $50.70 at June 30, 2024.
  • Adopted a one-year common stock repurchase program to repurchase up to 497,509 shares.

*

Non-GAAP measure. Customers’ reasons for the use of the non-GAAP measure and a detailed reconciliation between the non-GAAP measure and the comparable GAAP amount are included at the end of this document.

1

Excludes pre-tax unrealized gain on equity method investments purchased at a discount in Q2 2024 of $11.0 million, severance expense of $2.6 million, loss on investment securities of $0.7 million, FDIC special assessment expense of $0.2 million and derivative credit valuation adjustment of $0.1 million.

2

Regulatory capital ratios as of June 30, 2024 are estimates.

3

Uninsured deposits (estimate) of $5.8 billion to be reported on the Bank’s call report, less deposits of $1.3 billion collateralized by standby letters of credit from the FHLB and from our affiliates of $143.6 million.

CEO Commentary

“Customers Bancorp delivered another strong performance in the second quarter of 2024, continuing to deliver on our strategic priorities to grow our franchise value, our margins and our loans and low-cost deposits,” said Customers Bancorp Chairman and CEO Jay Sidhu. “We are pleased to share that actions we took over the last six quarters have enabled us to exceed our 11.5% CET1 and 7.5% TCE / TA ratio* targets. We are now positioned for strategic, relationship-based loan and deposit growth as we demonstrated this quarter. We have strong momentum as we pursue phase two of our deposit transformation – remixing existing higher-cost business unit deposits*1 and brokered deposits into lower-cost and granular deposits. We had a robust pipeline within our existing businesses which has been materially enhanced by the 10 new banking teams that joined Customers in April. In the quarter, we utilized deposit growth from commercial customers of $0.6 billion and existing excess cash to runoff $0.5 billion of higher-cost consumer deposits and repay $0.3 billion in wholesale CDs. Business unit deposit*1 gross inflows were, once again, broad-based with more than 20 different channels increasing balances and roughly half contributing $25 million or more. Our 10 new deposit focused banking teams, with only two months of client activity, have opened more than 1,000 new deposit accounts for more than 700 customers in the quarter. Our deposit pipelines continue to grow with an extraordinary conversion ratio. Our net interest margin expanded by 19 basis points in the second quarter to 3.29% outpacing current industry trends. This expansion was a function of improvements in both the asset and liability components of the balance sheet. Capital levels continued to build as evidenced by a 40 basis point increase in our TCE / TA ratio*. In June, our Board of Directors authorized a share repurchase program providing an additional capital deployment tool that can be utilized. Enhanced by the addition of our new banking teams, we believe we are extremely well-positioned to continue to strengthen our deposit franchise, improve our profitability, and maintain our already strong capital ratios,” stated Jay Sidhu.

“Our Q2 2024 GAAP earnings were $54.3 million, or $1.66 per diluted share, and core earnings* were $48.6 million, or $1.49 per diluted share. At June 30, 2024, our deposit base was well diversified, with approximately 76%2 of total deposits insured. We maintain a strong liquidity position, with $8.3 billion of liquidity immediately available, which covers approximately 193% of uninsured deposits2 and our loan to deposit ratio was 77%. We continue to focus loan production where we have a holistic and primary relationship. Total loans and leases grew by $357.7 million driven by strong commercial loan growth of $396.1 million primarily in our Corporate and Specialized verticals. Our loan pipeline continued to build during the second quarter, and we remain confident in the 10% – 15% loan growth outlook previously provided. We continue to build liquidity and capital to support the needs of our customers. At June 30, 2024, we had $3.0 billion of cash on hand leading to prudent balance sheet and liquidity management. Asset quality remains strong with our NPA ratio at just 0.23% of total assets and reserve levels are robust at 280% of total non-performing loans at the end of Q2 2024. Our exposure to the higher risk commercial real estate office sector is minimal, representing approximately 1% of the loan portfolio. Continued execution on our strategic priorities has positioned us favorably for success in 2024 from a capital, credit, liquidity, interest rate risk and earnings perspective. We will remain disciplined, but opportunistic, with our balance sheet capacity to manage risk and maintain robust capital levels. Tangible Book Value per share* grew to $50.70. We are excited and optimistic about the opportunities we had in the first half of 2024, which have been enhanced by the addition of the new banking teams,” Jay Sidhu continued.

*

Non-GAAP measure. Customers’ reasons for the use of the non-GAAP measure and a detailed reconciliation between the non-GAAP measure and the comparable GAAP amount are included at the end of this document.

1

Total deposits excluding wholesale CDs and BMTX student-related deposits.

2

Uninsured deposits (estimate) of $5.8 billion to be reported on the Bank’s call report, less deposits of $1.3 billion collateralized by standby letters of credit from the FHLB and from our affiliates of $143.6 million.

Financial Highlights

(Dollars in thousands, except per share data)

At or Three Months Ended

Increase (Decrease)

June 30, 2024

March 31, 2024

Profitability Metrics:

Net income available for common shareholders

$

54,300

$

45,926

$

8,374

18.2

%

Diluted earnings per share

$

1.66

$

1.40

$

0.26

18.6

%

Core earnings*

$

48,567

$

46,532

$

2,035

4.4

%

Adjusted core earnings*

$

48,567

$

55,137

$

(6,570

)

(11.9

)%

Core earnings per share*

$

1.49

$

1.42

$

0.07

4.9

%

Adjusted core earnings per share*

$

1.49

$

1.68

$

(0.19

)

(11.3

)%

Return on average assets (“ROAA”)

1.11

%

0.94

%

0.17

Core ROAA*

1.00

%

0.95

%

0.05

Adjusted core ROAA*

1.00

%

1.11

%

(0.11

)

Return on average common equity (“ROCE”)

13.85

%

12.08

%

1.77

Core ROCE*

12.39

%

12.24

%

0.15

Adjusted core ROCE*

12.39

%

14.50

%

(2.11

)

Core pre-tax pre-provision net income*

$

89,220

$

83,674

$

5,546

6.6

%

Adjusted core pre-tax pre-provision net income*

$

89,220

$

94,988

$

(5,768

)

(6.1

)%

Net interest margin, tax equivalent

3.29

%

3.10

%

0.19

Yield on loans (Loan yield)

7.17

%

7.05

%

0.12

Cost of deposits

3.40

%

3.45

%

(0.05

)

Efficiency ratio

51.87

%

54.58

%

(2.71

)

Core efficiency ratio*

53.47

%

54.24

%

(0.77

)

Adjusted core efficiency ratio*

53.47

%

48.02

%

5.45

Non-interest expense to average total assets

1.98

%

1.87

%

0.11

Core non-interest expense to average total assets*

1.93

%

1.86

%

0.07

Adjusted core non-interest expense to average total assets*

1.93

%

1.65

%

0.28

Balance Sheet Trends:

Total assets

$

20,942,975

$

21,347,367

$

(404,392

)

(1.9

)%

Total cash and investment securities

$

6,523,036

$

7,338,025

$

(814,989

)

(11.1

)%

Total loans and leases

$

13,632,639

$

13,256,871

$

375,768

2.8

%

Non-interest bearing demand deposits

$

4,474,862

$

4,688,880

$

(214,018

)

(4.6

)%

Total deposits

$

17,678,093

$

17,961,383

$

(283,290

)

(1.6

)%

Capital Metrics:

Common Equity

$

1,609,071

$

1,553,823

$

55,248

3.6

%

Tangible Common Equity*

$

1,605,442

$

1,550,194

$

55,248

3.6

%

Common Equity to Total Assets

7.7

%

7.3

%

0.4

Tangible Common Equity to Tangible Assets*

7.7

%

7.3

%

0.4

Book Value per common share

$

50.81

$

49.29

$

1.52

3.1

%

Tangible Book Value per common share*

$

50.70

$

49.18

$

1.52

3.1

%

Common equity Tier 1 capital ratio (1)

12.8

%

12.6

%

0.2

Total risk based capital ratio (1)

15.8

%

15.9

%

(0.1

)

(1) Regulatory capital ratios as of June 30, 2024 are estimates.

* Non-GAAP measure. Customers’ reasons for the use of the non-GAAP measure and a detailed reconciliation between the non-GAAP measure and the comparable GAAP amount are included at the end of this document.

Financial Highlights

(Dollars in thousands, except per share data)

At or Three Months Ended

Increase (Decrease)

Six Months Ended

Increase (Decrease)

June 30, 2024

June 30, 2023

June 30, 2024

June 30, 2023

Profitability Metrics:

Net income available for common shareholders

$

54,300

$

44,007

$

10,293

23.4

%

$

100,226

$

94,272

$

5,954

6.3

%

Diluted earnings per share

$

1.66

$

1.39

$

0.27

19.4

%

$

3.06

$

2.95

$

0.11

3.7

%

Core earnings*

$

48,567

$

52,163

$

(3,596

)

(6.9

)%

$

95,099

$

103,306

$

(8,207

)

(7.9

)%

Adjusted core earnings*

$

48,567

$

52,163

$

(3,596

)

(6.9

)%

$

103,704

$

103,306

$

398

0.4

%

Core earnings per share*

$

1.49

$

1.65

$

(0.16

)

(9.7

)%

$

2.90

$

3.22

$

(0.32

)

(9.9

)%

Adjusted core earnings per share*

$

1.49

$

1.65

$

(0.16

)

(9.7

)%

$

3.16

$

3.22

$

(0.06

)

(1.9

)%

Return on average assets (“ROAA”)

1.11

%

0.88

%

0.23

1.02

%

0.96

%

0.06

Core ROAA*

1.00

%

1.03

%

(0.03

)

0.98

%

1.04

%

(0.06

)

Adjusted core ROAA*

1.00

%

1.03

%

(0.03

)

1.06

%

1.04

%

0.02

Return on average common equity (“ROCE”)

13.85

%

13.22

%

0.63

12.98

%

14.57

%

(1.59

)

Core ROCE*

12.39

%

15.67

%

(3.28

)

12.32

%

15.97

%

(3.65

)

Adjusted core ROCE*

12.39

%

15.67

%

(3.28

)

13.43

%

15.97

%

(2.54

)

Core pre-tax pre-provision net income*

$

89,220

$

96,833

$

(7,613

)

(7.9

)%

$

172,894

$

186,115

$

(13,221

)

(7.1

)%

Adjusted core pre-tax pre-provision net income*

$

89,220

$

96,833

$

(7,613

)

(7.9

)%

$

184,208

$

186,115

$

(1,907

)

(1.0

)%

Net interest margin, tax equivalent

3.29

%

3.15

%

0.14

3.20

%

3.06

%

0.14

Yield on loans (Loan yield)

7.17

%

6.83

%

0.34

7.11

%

6.77

%

0.34

Cost of deposits

3.40

%

3.11

%

0.29

3.43

%

3.22

%

0.21

Efficiency ratio

51.87

%

49.25

%

2.62

53.16

%

48.51

%

4.65

Core efficiency ratio*

53.47

%

47.84

%

5.63

53.85

%

47.49

%

6.36

Adjusted core efficiency ratio*

53.47

%

47.84

%

5.63

50.79

%

47.49

%

3.30

Non-interest expense to average total assets

1.98

%

1.65

%

0.33

1.93

%

1.60

%

0.33

Core non-interest expense to average total assets*

1.93

%

1.65

%

0.28

1.89

%

1.59

%

0.30

Adjusted core non-interest expense to average total assets*

1.93

%

1.65

%

0.28

1.79

%

1.59

%

0.20

Balance Sheet Trends:

Total assets

$

20,942,975

$

22,028,565

$

(1,085,590

)

(4.9

)%

Total cash and investment securities

$

6,523,036

$

7,238,422

$

(715,386

)

(9.9

)%

Total loans and leases

$

13,632,639

$

13,910,907

$

(278,268

)

(2.0

)%

Non-interest bearing demand deposits

$

4,474,862

$

4,490,198

$

(15,336

)

(0.3

)%

Total deposits

$

17,678,093

$

17,950,431

$

(272,338

)

(1.5

)%

Capital Metrics:

Common Equity

$

1,609,071

$

1,318,858

$

290,213

22.0

%

Tangible Common Equity*

$

1,605,442

$

1,315,229

$

290,213

22.1

%

Common Equity to Total Assets

7.7

%

6.0

%

1.7

Tangible Common Equity to Tangible Assets*

7.7

%

6.0

%

1.7

Book Value per common share

$

50.81

$

42.16

$

8.65

20.5

%

Tangible Book Value per common share*

$

50.70

$

42.04

$

8.66

20.6

%

Common equity Tier 1 capital ratio (1)

12.8

%

10.3

%

2.5

Total risk based capital ratio (1)

15.8

%

13.2

%

2.6

(1) Regulatory capital ratios as of June 30, 2024 are estimates.

* Non-GAAP measure. Customers’ reasons for the use of the non-GAAP measure and a detailed reconciliation between the non-GAAP measure and the comparable GAAP amount are included at the end of this document.

Key Balance Sheet Trends

Loans and Leases

The following table presents the composition of total loans and leases as of the dates indicated:

(Dollars in thousands)

June 30, 2024

% of Total

March 31, 2024

% of Total

June 30, 2023

% of Total

Loans and Leases Held for Investment

Commercial:

Commercial & industrial:

Specialized lending

$

5,528,745

41.7

%

$

5,104,405

39.6

%

$

5,534,832

40.0

%

Other commercial & industrial (1)

1,092,146

8.2

1,113,517

8.6

1,240,908

9.0

Mortgage finance

1,122,812

8.5

1,071,146

8.3

1,108,598

8.0

Multifamily

2,067,332

15.6

2,123,675

16.5

2,151,734

15.6

Commercial real estate owner occupied

805,779

6.1

806,278

6.3

842,042

6.1

Commercial real estate non-owner occupied

1,202,606

9.1

1,182,084

9.2

1,211,091

8.8

Construction

163,409

1.2

185,601

1.3

212,214

1.5

Total commercial loans and leases

11,982,829

90.4

11,586,706

89.8

12,301,419

89.0

Consumer:

Residential

481,503

3.6

482,537

3.8

487,199

3.5

Manufactured housing

35,901

0.3

37,382

0.3

41,664

0.3

Installment:

Personal

474,481

3.6

492,892

3.8

752,470

5.4

Other

282,201

2.1

299,714

2.3

250,047

1.8

Total installment loans

756,682

5.7

792,606

6.1

1,002,517

7.2

Total consumer loans

1,274,086

9.6

1,312,525

10.2

1,531,380

11.0

Total loans and leases held for investment

$

13,256,915

100.0

%

$

12,899,231

100.0

%

$

13,832,799

100.0

%

Loans Held for Sale

Residential

$

2,684

0.7

%

$

870

0.2

%

$

1,234

1.6

%

Installment:

Personal

125,598

33.4

137,755

38.5

76,874

98.4

Other

247,442

65.9

219,015

61.3

Total installment loans

373,040

99.3

356,770

99.8

76,874

98.4

Total loans held for sale

$

375,724

100.0

%

$

357,640

100.0

%

$

78,108

100.0

%

Total loans and leases portfolio

$

13,632,639

$

13,256,871

$

13,910,907

(1) Includes PPP loans of $38.3 million, $52.0 million and $188.8 million as of June 30, 2024, March 31, 2024 and June 30, 2023, respectively.

Loans and Leases Held for Investment

Loans and leases held for investment were $13.3 billion at June 30, 2024, up $357.7 million, or 2.8%, from March 31, 2024. Specialized lending increased $424.3 million, or 8.3% quarter-over-quarter, to $5.5 billion. Mortgage finance loans increased $51.7 million, or 4.8% quarter-over-quarter due to higher seasonal mortgage activity. Non-owner occupied commercial real estate loans increased modestly by $20.5 million, or 1.7% to $1.2 billion. Multifamily loans decreased $56.3 million, or 2.7% to $2.1 billion. Construction loans decreased $22.2 million, or 12.0% to $163.4 million. Other commercial and industrial loans decreased $21.4 million, or 1.9% quarter-over-quarter, to $1.1 billion. Consumer installment loans held for investment decreased $35.9 million, or 4.5% quarter-over-quarter, to $756.7 million due to the continued build out of the held-for-sale strategy and de-risking of the held-for-investment loan portfolio.

Loans and leases held for investment of $13.3 billion at June 30, 2024 were down $575.9 million, or 4.2%, year-over-year, largely driven by reduced balances in consumer installment loans of $245.8 million, or 24.5% year-over-year, other commercial and industrial loans of $148.8 million, which included a decrease in PPP loans primarily from guarantee payments, multifamily loans of $84.4 million, construction loans of $48.8 million and owner-occupied commercial real estate loans of $36.3 million.

Loans Held for Sale

Loans held for sale increased $18.1 million quarter-over-quarter, and were $375.7 million at June 30, 2024 due to the continued build out of the held-for-sale strategy in 2024.

Allowance for Credit Losses on Loans and Leases

The following table presents the allowance for credit losses on loans and leases as of the dates and for the periods presented:

At or Three Months Ended

Increase (Decrease)

At or Three Months Ended

Increase (Decrease)

(Dollars in thousands)

June 30, 2024

March 31, 2024

June 30, 2024

June 30, 2023

Allowance for credit losses on loans and leases

$

132,436

$

133,296

$

(860

)

$

132,436

$

139,656

$

(7,220

)

Provision (benefit) for credit losses on loans and leases

$

17,851

$

15,953

$

1,898

$

17,851

$

22,363

$

(4,512

)

Net charge-offs from loans held for investment

$

18,711

$

17,968

$

743

$

18,711

$

15,564

$

3,147

Annualized net charge-offs to average loans and leases

0.56

%

0.55

%

0.56

%

0.42

%

Coverage of credit loss reserves for loans and leases held for investment

1.08

%

1.12

%

1.08

%

1.09

%

Net charge-offs increased modestly with $18.7 million in Q2 2024, compared to $18.0 million in Q1 2024 and $15.6 million in Q2 2023.

Provision (benefit) for Credit Losses

Three Months Ended

Increase (Decrease)

Three Months Ended

Increase (Decrease)

(Dollars in thousands)

June 30, 2024

March 31, 2024

June 30, 2024

June 30, 2023

Provision (benefit) for credit losses on loans and leases

$

17,851

$

15,953

$

1,898

$

17,851

$

22,363

$

(4,512

)

Provision (benefit) for credit losses on available for sale debt securities

270

1,117

(847

)

270

1,266

(996

)

Provision for credit losses

18,121

17,070

1,051

18,121

23,629

(5,508

)

Provision (benefit) for credit losses on unfunded commitments

1,594

430

1,164

1,594

(304

)

1,898

Total provision for credit losses

$

19,715

$

17,500

$

2,215

$

19,715

$

23,325

$

(3,610

)

The provision for credit losses on loans and leases in Q2 2024 was $17.9 million, compared to $16.0 million in Q1 2024. The higher provision in Q2 2024 was primarily due to an increase in commercial and industrial loan balances held for investment, partially offset by slight improvements in macroeconomic forecasts and by lower balances in consumer installment loans held for investment.

The provision for credit losses on available for sale investment securities in Q2 2024 was $0.3 million, compared to provision of $1.1 million in Q1 2024.

The provision for credit losses on loans and leases in Q2 2024 was $17.9 million, compared to $22.4 million in Q2 2023. The lower provision in Q2 2024 compared to the year ago period was primarily due to slight improvements in macroeconomic forecasts and by lower balances in consumer installment loans held for investment.

The provision for credit losses on available for sale investment securities in Q2 2024 was $0.3 million compared to provision of $1.3 million in Q2 2023.

Asset Quality

The following table presents asset quality metrics as of the dates indicated:

(Dollars in thousands)

June 30, 2024

March 31, 2024

Increase (Decrease)

June 30, 2024

June 30, 2023

Increase (Decrease)

Non-performing assets (“NPAs”):

Nonaccrual / non-performing loans (“NPLs”)

$

47,380

$

35,654

$

11,726

$

47,380

$

28,244

$

19,136

Non-performing assets

$

47,444

$

35,753

$

11,691

$

47,444

$

28,380

$

19,064

NPLs to total loans and leases

0.35

%

0.27

%

0.35

%

0.20

%

Reserves to NPLs

279.52

%

373.86

%

279.52

%

494.46

%

NPAs to total assets

0.23

%

0.17

%

0.23

%

0.13

%

Loans and leases (1) risk ratings:

Commercial loans and leases

Pass

$

10,500,922

$

10,095,611

$

405,311

$

10,500,922

$

10,667,619

$

(166,697

)

Special Mention

170,014

194,365

(24,351

)

170,014

166,468

3,546

Substandard

270,898

282,163

(11,265

)

270,898

272,301

(1,403

)

Total commercial loans and leases

10,941,834

10,572,139

369,695

10,941,834

11,106,388

(164,554

)

Consumer loans

Performing

1,256,816

1,293,457

(36,641

)

1,256,816

1,508,208

(251,392

)

Non-performing

17,270

19,068

(1,798

)

17,270

23,172

(5,902

)

Total consumer loans

1,274,086

1,312,525

(38,439

)

1,274,086

1,531,380

(257,294

)

Loans and leases receivable (1)

$

12,215,920

$

11,884,664

$

331,256

$

12,215,920

$

12,637,768

$

(421,848

)

(1) Risk ratings are assigned to loans and leases held for investment, and excludes loans held for sale, loans receivable, mortgage finance, at fair value and eligible PPP loans that are fully guaranteed by the Small Business Administration.

Over the last decade, the Bank has developed a suite of commercial loan products with one particularly important common denominator: relatively low credit risk assumption. The Bank’s commercial and industrial (“C&I”), mortgage finance, corporate and specialized lending lines of business, and multifamily loans for example, are characterized by conservative underwriting standards and historically low loss rates. Because of this emphasis, the Bank’s credit quality to date has been incredibly healthy despite an adverse economic environment. Maintaining strong asset quality also requires a highly active portfolio monitoring process. In addition to frequent client outreach and monitoring at the individual loan level, management employs a bottom-up data driven approach to analyze the commercial portfolio.

Total consumer installment loans held for investment at June 30, 2024 were less than 4% of total assets and approximately 6% of total loans and leases held for investment, and were supported by an allowance for credit losses of $49.8 million. At June 30, 2024, the consumer installment portfolio had the following characteristics: average original FICO score of 738, average debt-to-income of 20% and average borrower income of $106 thousand.

Non-performing loans at June 30, 2024 increased to 0.35% of total loans and leases, compared to 0.27% at March 31, 2024 and 0.20% at June 30, 2023. The $11.7 million increase in NPLs was primarily due to one multifamily credit and one commercial loan originated under the Federal Reserve’s Main Street Lending Program moving to nonaccrual status.

Investment Securities

The investment securities portfolio, including debt securities classified as available for sale (“AFS”) and held to maturity (“HTM”) provides periodic cash flows through regular maturities and amortization, can be used as collateral to secure additional funding, and is an important component of the Bank’s liquidity position.

The following table presents the composition of the investment securities portfolio as of the dates indicated:

(Dollars in thousands)

June 30, 2024

March 31, 2024

June 30, 2023

Debt securities, available for sale

$

2,477,758

$

2,571,139

$

2,797,940

Equity securities

33,892

33,729

26,698

Investment securities, at fair value

2,511,650

2,604,868

2,824,638

Debt securities, held to maturity

962,799

1,032,037

1,258,560

Total investment securities portfolio

$

3,474,449

$

3,636,905

$

4,083,198

Customers’ securities portfolio is highly liquid, short in duration, and high in yield. At June 30, 2024, the AFS debt securities portfolio had a spot yield of 5.19%, an effective duration of approximately 2.0 years, and approximately 33% are variable rate. Additionally, 63% of the AFS securities portfolio was AAA rated at June 30, 2024. During the quarter, approximately $220 million of mostly floating rate CLOs were sold and a similar amount of fixed rate agency securities were purchased, reducing asset sensitivity and increasing high quality liquid assets.

At June 30, 2024, the HTM debt securities portfolio represented only 4.6% of total assets at June 30, 2024, had a spot yield of 4.16% and an effective duration of approximately 3.1 years. Additionally, at June 30, 2024, approximately 43% of the HTM securities were AAA rated and 46% were credit enhanced asset backed securities with no current expectation of credit losses.

Deposits

The following table presents the composition of our deposit portfolio as of the dates indicated:

(Dollars in thousands)

June 30, 2024

% of Total

March 31, 2024

% of Total

June 30, 2023

% of Total

Demand, non-interest bearing

$

4,474,862

25.3

%

$

4,688,880

26.1

%

$

4,490,198

25.0

%

Demand, interest bearing

5,894,056

33.4

5,661,775

31.5

5,551,037

30.9

Total demand deposits

10,368,918

58.7

10,350,655

57.6

10,041,235

55.9

Savings

1,573,661

8.9

2,080,374

11.6

1,048,229

5.8

Money market

3,539,815

20.0

3,347,843

18.6

2,004,264

11.2

Time deposits

2,195,699

12.4

2,182,511

12.2

4,856,703

27.1

Total deposits

$

17,678,093

100.0

%

$

17,961,383

100.0

%

$

17,950,431

100.0

%

Total deposits decreased $283.3 million, or 1.6%, to $17.7 billion at June 30, 2024 as compared to the prior quarter. Savings deposits decreased $506.7 million, or 24.4%, to $1.6 billion and non-interest bearing demand deposits decreased $214.0 million, or 4.6%, to $4.5 billion. The decrease in savings deposits resulted from an intentional reduction in higher cost consumer deposits. These decreases were offset by increases in interest bearing demand deposits of $232.3 million, or 4.1%, to $5.9 billion, money market deposits of $192.0 million, or 5.7%, to $3.5 billion and time deposits of $13.2 million, or 0.6%, to $2.2 billion. The total average cost of deposits decreased by 5 basis points to 3.40% in Q2 2024 from 3.45% in the prior quarter driven by positive deposit mix shift. Total estimated uninsured deposits were $4.3 billion1, or 24% of total deposits (inclusive of accrued interest) at June 30, 2024. Customers is also highly focused on total deposits with contractual term to manage its liquidity profile and the funding of loans and securities.

Total deposits decreased $272.3 million, or 1.5%, to $17.7 billion at June 30, 2024 as compared to a year ago. Time deposits decreased $2.7 billion, or 54.8% to $2.2 billion and non-interest bearing demand deposits decreased $15.3 million, or 0.3%, to $4.5 billion. These decreases were offset by increases in money market deposits of $1.5 billion, or 76.6%, to $3.5 billion, savings deposits of $525.4 million, or 50.1%, to $1.6 billion and interest bearing demand deposits of $343.0 million, or 6.2%, to $5.9 billion. The total average cost of deposits increased by 29 basis points to 3.40% in Q2 2024 from 3.11% in the prior year primarily due to higher market interest rates, offsetting a positive shift in deposit mix.

1

Uninsured deposits (estimate) of $5.8 billion to be reported on the Bank’s call report, less deposits of $1.3 billion collateralized by standby letters of credit from the FHLB and from our affiliates of $143.6 million.

Borrowings

The following table presents the composition of our borrowings as of the dates indicated:

(Dollars in thousands)

June 30, 2024

March 31, 2024

June 30, 2023

FHLB advances

$

1,018,349

$

1,195,088

$

2,046,142

Senior notes

123,970

123,905

123,710

Subordinated debt

182,370

182,300

182,091

Total borrowings

$

1,324,689

$

1,501,293

$

2,351,943

Total borrowings decreased $176.6 million, or 11.8%, to $1.3 billion at June 30, 2024 as compared to the prior quarter. This decrease primarily resulted from net repayments of $175.0 million in FHLB advances. As of June 30, 2024, Customers’ immediately available borrowing capacity with the FRB and FHLB was approximately $7.6 billion, of which $1.0 billion of available capacity was utilized in borrowings and $1.4 billion was utilized to collateralize deposits.

Total borrowings decreased $1.0 billion, or 43.7%, to $1.3 billion at June 30, 2024 as compared to a year ago. This decrease primarily resulted from net repayments of $175.0 million, $340.0 million and $510.0 million in FHLB advances in Q2 2024, Q4 2023 and Q3 2023, respectively.

Capital

The following table presents certain capital amounts and ratios as of the dates indicated:

(Dollars in thousands except per share data)

June 30, 2024

March 31, 2024

June 30, 2023

Customers Bancorp, Inc.

Common Equity

$

1,609,071

$

1,553,823

$

1,318,858

Tangible Common Equity*

$

1,605,442

$

1,550,194

$

1,315,229

Common Equity to Total Assets

7.7

%

7.3

%

6.0

%

Tangible Common Equity to Tangible Assets*

7.7

%

7.3

%

6.0

%

Book Value per common share

$

50.81

$

49.29

$

42.16

Tangible Book Value per common share*

$

50.70

$

49.18

$

42.04

Common equity Tier 1 (“CET 1”) capital ratio (1)

12.8

%

12.6

%

10.3

%

Total risk based capital ratio (1)

15.8

%

15.9

%

13.2

%

(1) Regulatory capital ratios as of June 30, 2024 are estimates.

* Non-GAAP measure. Customers’ reasons for the use of the non-GAAP measure and a detailed reconciliation between the non-GAAP measure and the comparable GAAP amount are included at the end of this document.

Customers Bancorp’s common equity increased $55.2 million to $1.6 billion, and tangible common equity* increased $55.2 million to $1.6 billion, at June 30, 2024 compared to the prior quarter, respectively, primarily from earnings of $54.3 million and decreased unrealized losses on investment securities of $0.9 million (net of taxes) deferred in accumulated other comprehensive income (“AOCI”). Similarly, book value per common share increased to $50.81 from $49.29, and tangible book value per common share* increased to $50.70 from $49.18, at June 30, 2024 and March 31, 2024, respectively.

Customers Bancorp’s common equity increased $290.2 million to $1.6 billion, and tangible common equity* increased $290.2 million to $1.6 billion, at June 30, 2024 compared to a year ago, respectively, primarily from earnings of $241.4 million and decreased unrealized losses on investment securities in AOCI of $36.8 million (net of taxes). Similarly, book value per common share increased to $50.81 from $42.16, and tangible book value per common share* increased to $50.70 from $42.04, at June 30, 2024 and June 30, 2023, respectively.

At the Customers Bancorp level, the CET 1 ratio (estimate), total risk based capital ratio (estimate), common equity to total assets ratio and tangible common equity to tangible assets ratio* (“TCE / TA ratio”) were 12.8%, 15.8%, 7.7%, and 7.7%, respectively, at June 30, 2024.

At the Customers Bank level, capital levels remained strong and well above regulatory minimums. At June 30, 2024, Tier 1 capital (estimate) and total risk based capital (estimate) were 14.2% and 15.6%, respectively.

“Even though we remain well capitalized by all regulatory measures, we are committed to maintaining our CET 1 ratio around 11.5% and our TCE / TA ratio* around 7.5% in 2024,” stated Jay Sidhu.

Key Profitability Trends

Net Interest Income

Net interest income totaled $167.7 million in Q2 2024, an increase of $7.3 million from Q1 2024. This increase was due to higher interest income of $2.3 million primarily due to higher yielding loan growth and lower interest expense of $5.0 million due to the positive liability mix shift.

“We experienced an increase in net interest income in the second quarter by executing on the loan pipelines that were generated earlier in the year. These loan pipelines remain robust and we expect they will continue to drive interest income higher throughout 2024. Against industry trends, we reported lower interest expense for the third quarter in a row. Positive drivers remain that we expect to increase interest income and decrease interest expense which will benefit net interest income and net interest margin for the remainder of the year,” stated Customers Bancorp President Sam Sidhu. “These positive drivers are bolstered by the recent team additions. Having personally completed more than 175 in person client meetings since the onboarding of our 10 new deposit-focused banking teams, it is clear we have the bankers, products and balance sheet strength to deliver for these clients. We expect the overwhelming majority of client prospects will become Customers Bank clients in the near future,” stated Sam Sidhu.

Net interest income totaled $167.7 million in Q2 2024, an increase of $2.4 million from Q2 2023. This increase was due to higher interest income of $3.9 million primarily due to interest earning deposits from higher average balances and market interest rates, and lower interest expense from lower average balances of borrowings, offset in part by higher interest expense on deposits of $12.4 million primarily resulting from increased market interest rates.

Non-Interest Income

The following table presents details of non-interest income for the periods indicated:

Three Months Ended

Increase (Decrease)

Three Months Ended

Increase (Decrease)

(Dollars in thousands)

June 30, 2024

March 31, 2024

June 30, 2024

June 30, 2023

Commercial lease income

$

10,282

$

9,683

$

599

$

10,282

$

8,917

$

1,365

Loan fees

5,233

5,280

(47

)

5,233

4,271

962

Bank-owned life insurance

2,007

3,261

(1,254

)

2,007

4,997

(2,990

)

Mortgage finance transactional fees

1,058

946

112

1,058

1,376

(318

)

Net gain (loss) on sale of loans

(238

)

10

(248

)

(238

)

(761

)

523

Loss on sale of capital call lines of credit

(5,037

)

5,037

Net gain (loss) on sale of investment securities

(719

)

(30

)

(689

)

(719

)

(719

)

Unrealized gain on equity method investments

11,041

11,041

11,041

11,041

Other

2,373

2,081

292

2,373

2,234

139

Total non-interest income

$

31,037

$

21,231

$

9,806

$

31,037

$

15,997

$

15,040

Non-interest income totaled $31.0 million for Q2 2024, an increase of $9.8 million compared to Q1 2024. The increase was primarily due to $11.0 million of unrealized gain on equity method investments purchased at a discount in Q2 2024, partially offset by a decrease in death benefits paid by insurance carriers under bank-owned life insurance policies.

Non-interest income totaled $31.0 million for Q2 2024, an increase of $15.0 million compared to Q2 2023. The increase was primarily due to $11.0 million of unrealized gain on equity method investments purchased at a discount in Q2 2024, a loss of $5.0 million realized from the sale of non-strategic short-term syndicated capital call lines of credit within our specialized lending vertical that the Bank exited completely in Q2 2023, and increases in commercial lease income of $1.4 million and loan fees of $1.0 million resulting from increased servicing-related revenue and unused line of credit fees. These increases were partially offset by a $3.0 million decrease in death benefits paid by insurance carriers under bank-owned life insurance policies.

Non-Interest Expense

The following table presents details of non-interest expense for the periods indicated:

Three Months Ended

Increase (Decrease)

Three Months Ended

Increase (Decrease)

(Dollars in thousands)

June 30, 2024

March 31, 2024

June 30, 2024

June 30, 2023

Salaries and employee benefits

$

44,947

$

36,025

$

8,922

$

44,947

$

33,120

$

11,827

Technology, communication and bank operations

16,227

21,904

(5,677

)

16,227

16,407

(180

)

Commercial lease depreciation

7,829

7,970

(141

)

7,829

7,328

501

Professional services

6,104

6,353

(249

)

6,104

9,192

(3,088

)

Loan servicing

3,516

4,031

(515

)

3,516

4,777

(1,261

)

Occupancy

3,120

2,347

773

3,120

2,519

601

FDIC assessments, non-income taxes and regulatory fees

10,236

13,469

(3,233

)

10,236

9,780

456

Advertising and promotion

1,254

682

572

1,254

546

708

Other

10,219

6,388

3,831

10,219

5,628

4,591

Total non-interest expense

$

103,452

$

99,169

$

4,283

$

103,452

$

89,297

$

14,155

Non-interest expenses totaled $103.5 million in Q2 2024, an increase of $4.3 million compared to Q1 2024. The increase was primarily attributable to increases of $8.9 million in salaries and employee benefits primarily due to addition of 10 new banking teams, higher incentives and severance, $3.8 million in other expenses, higher FDIC assessments and software expenditures. These increases were partially offset by $11.3 million of certain one-time items related to periods prior to 2024 that were recorded in Q1 2024 resulting to the net decrease in technology, communications and bank operations and FDIC assessments, non-income taxes and regulatory fees. Excluding the impact of certain one-time items related to periods prior to 2024, severance and the FDIC special assessment, adjusted core non-interest expenses* were $100.7 million in Q2 2024, an increase of $13.4 million, compared to $87.4 million in Q1 2024.

Non-interest expenses totaled $103.5 million in Q2 2024, an increase of $14.2 million compared to Q2 2023. The increase was primarily attributable to increases of $11.8 million in salaries and employee benefits primarily due to higher headcount including the addition of 10 new banking teams, annual merit increases, incentives and severance and $4.6 million in other expenses. These increases were partially offset by a decrease of $3.1 million in professional fees.

Taxes

Income tax expense increased by $3.4 million to $19.0 million in Q2 2024 from $15.7 million in Q1 2024 primarily due to higher pre-tax income.

Income tax expense decreased by $1.7 million to $19.0 million in Q2 2024 from $20.8 million in Q2 2023 primarily due to tax expense on surrendered bank-owned life insurance policies of $4.1 million in Q2 2023, partially offset by higher pre-tax income.

The effective tax rate for Q2 2024 was 24.7%.

Outlook

“Looking forward, our strategy remains unchanged. We are focused on strengthening our deposit franchise, further improving our profitability and maintaining our strong capital ratios. Our deposit pipelines are expected to continue to improve the quality and mix of deposits, reducing higher cost business unit deposits*1 with lower cost deposits where we have a holistic and primary relationship. The addition of the new banking teams is expected to accelerate and enhance these efforts which were already well underway. We see attractive opportunities to deploy cash and securities cash flows into franchise-enhancing loan growth and our pipeline is strong. We remain confident in our ability to deliver 10% - 15% loan growth for the full year. The management of non-interest expenses remains a priority for us. We expect the investments made in recruiting the new banking teams will produce significant benefits by increasing our net interest income and net interest margin primarily through lowering our interest expense costs as well as improving the overall quality of our deposit franchise. Operating efficiency has and will continue to be a differentiator of our business model, and we will continue to only make investments that generate long-term positive operating leverage and enable the organization to operate at a mid-40’s efficiency ratio over the medium-term. We are adjusting our guidance on effective tax rate to 23% - 25% based on our growth in higher-tax jurisdictions. We remain committed to maintaining a CET 1 ratio around 11.5% and TCE / TA ratio* around 7.5% in 2024. We are highly focused on preserving superior credit quality, managing interest rate risk, maintaining robust liquidity, operating with higher capital ratios and generating positive operating leverage,” concluded Sam Sidhu.

*

Non-GAAP measure. Customers' reasons for the use of the non-GAAP measure and a detailed reconciliation between the non-GAAP measure and the comparable GAAP amount are included at the end of this document.

1

Total deposits excluding wholesale CDs and BMTX student-related deposits.

Webcast

Date:

Friday, July 26, 2024

Time:

9:00 AM EDT

The live audio webcast, presentation slides, and earnings press release will be made available at https://www.customersbank.com and at the Customers Bancorp 2nd Quarter Earnings Webcast.

You may submit questions in advance of the live webcast by emailing our Communications Director, David Patti at dpatti@customersbank.com.

The webcast will be archived for viewing on the Customers Bank Investor Relations page and available beginning approximately two hours after the conclusion of the live event.

Institutional Background

Customers Bancorp, Inc. (NYSE:CUBI) is one of the nation’s top-performing banking companies with nearly $21 billion in assets making it one of the 80 largest bank holding companies in the U.S. Customers Bank’s commercial and consumer clients benefit from a full suite of technology-enabled tailored product experiences delivered by best-in-class customer service distinguished by a Single Point of Contact approach. In addition to traditional lines such as C&I lending, commercial real estate lending and multifamily lending, Customers Bank also provides a number of national corporate banking services to specialized lending clients. Major accolades include:

  • No. 1 on American Banker 2024 list of top-performing banks with $10B to $50B in assets
  • No. 29 out of the 100 largest publicly traded banks in 2024 Forbes Best Banks list
  • No. 52 on Investor’s Business Daily 100 Best Stocks for 2023

A member of the Federal Reserve System with deposits insured by the Federal Deposit Insurance Corporation, Customers Bank is an equal opportunity lender. Learn more: www.customersbank.com.

“Safe Harbor” Statement

In addition to historical information, this press release may contain “forward-looking statements” within the meaning of the “safe harbor” provisions of the Private Securities Litigation Reform Act of 1995. These forward-looking statements include statements with respect to Customers Bancorp, Inc.’s strategies, goals, beliefs, expectations, estimates, intentions, capital raising efforts, financial condition and results of operations, future performance and business. Statements preceded by, followed by, or that include the words “may,” “could,” “should,” “pro forma,” “looking forward,” “would,” “believe,” “expect,” “anticipate,” “estimate,” “intend,” “plan,” “project,” or similar expressions generally indicate a forward-looking statement. These forward-looking statements involve risks and uncertainties that are subject to change based on various important factors (some of which, in whole or in part, are beyond Customers Bancorp, Inc.’s control). Numerous competitive, economic, regulatory, legal and technological events and factors, among others, could cause Customers Bancorp, Inc.’s financial performance to differ materially from the goals, plans, objectives, intentions and expectations expressed in such forward-looking statements, including: a continuation of the recent turmoil in the banking industry, responsive measures taken by us and regulatory authorities to mitigate and manage related risks, regulatory actions taken that address related issues and the costs and obligations associated therewith, such as the FDIC special assessments, the impact of COVID-19 and its variants on the U.S. economy and customer behavior, the impact that changes in the economy have on the performance of our loan and lease portfolio, the market value of our investment securities, the continued success and acceptance of our blockchain payments system, the demand for our products and services and the availability of sources of funding, the effects of actions by the federal government, including the Board of Governors of the Federal Reserve System and other government agencies, that affect market interest rates and the money supply, actions that we and our customers take in response to these developments and the effects such actions have on our operations, products, services and customer relationships, higher inflation and its impacts, and the effects of any changes in accounting standards or policies. Customers Bancorp, Inc. cautions that the foregoing factors are not exclusive, and neither such factors nor any such forward-looking statement takes into account the impact of any future events. All forward-looking statements and information set forth herein are based on management’s current beliefs and assumptions as of the date hereof and speak only as of the date they are made. For a more complete discussion of the assumptions, risks and uncertainties related to our business, you are encouraged to review Customers Bancorp, Inc.’s filings with the Securities and Exchange Commission, including its most recent annual report on Form 10-K for the year ended December 31, 2023, subsequently filed quarterly reports on Form 10-Q and current reports on Form 8-K, including any amendments thereto, that update or provide information in addition to the information included in the Form 10-K and Form 10-Q filings, if any. Customers Bancorp, Inc. does not undertake to update any forward-looking statement whether written or oral, that may be made from time to time by Customers Bancorp, Inc. or by or on behalf of Customers Bank, except as may be required under applicable law.

Q2 2024 Overview

The following table presents a summary of key earnings and performance metrics for the quarter ended June 30, 2024 and the preceding four quarters:

CUSTOMERS BANCORP, INC. AND SUBSIDIARIES

EARNINGS SUMMARY - UNAUDITED

(Dollars in thousands, except per share data and stock price data)

Q2

Q1

Q4

Q3

Q2

Six Months Ended June 30,

2024

2024

2023

2023

2023

2024

2023

GAAP Profitability Metrics:

Net income available to common shareholders

$

54,300

$

45,926

$

58,223

$

82,953

$

44,007

$

100,226

$

94,272

Per share amounts:

Earnings per share - basic

$

1.72

$

1.46

$

1.86

$

2.65

$

1.41

$

3.18

$

2.99

Earnings per share - diluted

$

1.66

$

1.40

$

1.79

$

2.58

$

1.39

$

3.06

$

2.95

Book value per common share (1)

$

50.81

$

49.29

$

47.73

$

45.47

$

42.16

$

50.81

$

42.16

CUBI stock price (1)

$

47.98

$

53.06

$

57.62

$

34.45

$

30.26

$

47.98

$

30.26

CUBI stock price as % of book value (1)

94

%

108

%

121

%

76

%

72

%

94

%

72

%

Average shares outstanding - basic

31,649,715

31,473,424

31,385,043

31,290,581

31,254,125

31,561,569

31,535,103

Average shares outstanding - diluted

32,699,149

32,854,534

32,521,787

32,175,084

31,591,142

32,776,842

31,965,997

Shares outstanding (1)

31,667,655

31,521,931

31,440,906

31,311,254

31,282,318

31,667,655

31,282,318

Return on average assets (“ROAA”)

1.11

%

0.94

%

1.16

%

1.57

%

0.88

%

1.02

%

0.96

%

Return on average common equity (“ROCE”)

13.85

%

12.08

%

15.93

%

23.97

%

13.22

%

12.98

%

14.57

%

Net interest margin, tax equivalent

3.29

%

3.10

%

3.31

%

3.70

%

3.15

%

3.20

%

3.06

%

Efficiency ratio

51.87

%

54.58

%

49.08

%

41.01

%

49.25

%

53.16

%

48.51

%

Non-GAAP Profitability Metrics (2):

Core earnings

$

48,567

$

46,532

$

61,633

$

83,294

$

52,163

$

95,099

$

103,306

Core pre-tax pre-provision net income

$

89,220

$

83,674

$

101,884

$

128,564

$

96,833

$

172,894

$

186,115

Per share amounts:

Core earnings per share - diluted

$

1.49

$

1.42

$

1.90

$

2.59

$

1.65

$

2.90

$

3.22

Tangible book value per common share (1)

$

50.70

$

49.18

$

47.61

$

45.36

$

42.04

$

50.70

$

42.04

CUBI stock price as % of tangible book value (1)

95

%

108

%

121

%

76

%

72

%

95

%

72

%

Core ROAA

1.00

%

0.95

%

1.22

%

1.57

%

1.03

%

0.98

%

1.04

%

Core ROCE

12.39

%

12.24

%

16.87

%

24.06

%

15.67

%

12.32

%

15.97

%

Core pre-tax pre-provision ROAA

1.71

%

1.58

%

1.90

%

2.32

%

1.79

%

1.64

%

1.76

%

Core pre-tax pre-provision ROCE

21.79

%

21.01

%

26.82

%

36.04

%

28.01

%

21.41

%

27.68

%

Core efficiency ratio

53.47

%

54.24

%

46.70

%

41.04

%

47.84

%

53.85

%

47.49

%

Asset Quality:

Net charge-offs

$

18,711

$

17,968

$

17,322

$

17,498

$

15,564

$

36,679

$

34,215

Annualized net charge-offs to average total loans and leases

0.56

%

0.55

%

0.51

%

0.50

%

0.42

%

0.56

%

0.46

%

Non-performing loans (“NPLs”) to total loans and leases (1)

0.35

%

0.27

%

0.21

%

0.22

%

0.20

%

0.35

%

0.20

%

Reserves to NPLs (1)

279.52

%

373.86

%

499.12

%

466.11

%

494.46

%

279.52

%

494.46

%

Non-performing assets (“NPAs”) to total assets

0.23

%

0.17

%

0.13

%

0.14

%

0.13

%

0.23

%

0.13

%

Customers Bank Capital Ratios (3):

Common equity Tier 1 capital to risk-weighted assets

14.2

%

14.16

%

13.77

%

12.97

%

11.96

%

14.2

%

11.96

%

Tier 1 capital to risk-weighted assets

14.2

%

14.16

%

13.77

%

12.97

%

11.96

%

14.2

%

11.96

%

Total capital to risk-weighted assets

15.6

%

15.82

%

15.28

%

14.45

%

13.38

%

15.6

%

13.38

%

Tier 1 capital to average assets (leverage ratio)

9.2

%

8.82

%

8.71

%

8.25

%

8.00

%

9.2

%

8.00

%

(1) Metric is a spot balance for the last day of each quarter presented.

(2) Customers’ reasons for the use of these non-GAAP measures and a detailed reconciliation between the non-GAAP measures and the comparable GAAP amounts are included at the end of this document.

(3) Regulatory capital ratios are estimated for Q2 2024 and actual for the remaining periods. In accordance with regulatory capital rules, Customers elected to apply the CECL capital transition provisions which delayed the effects of CECL on regulatory capital for two years until January 1, 2022, followed by a three-year transition period. The cumulative CECL capital transition impact as of December 31, 2021 which amounted to $61.6 million will be phased in at 25% per year beginning on January 1, 2022 through December 31, 2024. As of June 30, 2024, our regulatory capital ratios reflected 25%, or $15.4 million, benefit associated with the CECL transition provisions.

CUSTOMERS BANCORP, INC. AND SUBSIDIARIES

CONSOLIDATED STATEMENTS OF OPERATIONS - UNAUDITED

(Dollars in thousands, except per share data)

Six Months Ended

Q2

Q1

Q4

Q3

Q2

June 30,

2024

2024

2023

2023

2023

2024

2023

Interest income:

Loans and leases

$

224,265

$

217,999

$

239,453

$

271,107

$

241,745

$

442,264

$

485,957

Investment securities

47,586

46,802

51,074

54,243

48,026

94,388

95,342

Interest earning deposits

45,506

52,817

44,104

43,800

27,624

98,323

38,019

Loans held for sale

13,671

12,048

8,707

4,664

11,149

25,719

22,850

Other

3,010

2,111

2,577

2,526

1,616

5,121

2,937

Total interest income

334,038

331,777

345,915

376,340

330,160

665,815

645,105

Interest expense:

Deposits

148,784

153,725

150,307

145,825

136,375

302,509

280,305

FHLB advances

13,437

13,485

18,868

26,485

24,285

26,922

34,655

FRB advances

6,286

Subordinated debt

2,734

2,689

2,688

2,689

2,689

5,423

5,378

Other borrowings

1,430

1,493

1,546

1,568

1,540

2,923

3,311

Total interest expense

166,385

171,392

173,409

176,567

164,889

337,777

329,935

Net interest income

167,653

160,385

172,506

199,773

165,271

328,038

315,170

Provision for credit losses

18,121

17,070

13,523

17,856

23,629

35,191

43,232

Net interest income after provision for credit losses

149,532

143,315

158,983

181,917

141,642

292,847

271,938

Non-interest income:

Commercial lease income

10,282

9,683

9,035

8,901

8,917

19,965

18,243

Loan fees

5,233

5,280

5,926

6,029

4,271

10,513

8,261

Bank-owned life insurance

2,007

3,261

2,160

1,973

4,997

5,268

7,644

Mortgage finance transactional fees

1,058

946

927

1,018

1,376

2,004

2,450

Net gain (loss) on sale of loans

(238

)

10

(91

)

(348

)

(761

)

(228

)

(761

)

Loss on sale of capital call lines of credit

(5,037

)

(5,037

)

Net gain (loss) on sale of investment securities

(719

)

(30

)

(145

)

(429

)

(749

)

Unrealized gain on equity method investments

11,041

11,041

Other

2,373

2,081

860

631

2,234

4,454

3,318

Total non-interest income

31,037

21,231

18,672

17,775

15,997

52,268

34,118

Non-interest expense:

Salaries and employee benefits

44,947

36,025

33,965

33,845

33,120

80,972

65,465

Technology, communication and bank operations

16,227

21,904

16,887

15,667

16,407

38,131

32,996

Commercial lease depreciation

7,829

7,970

7,357

7,338

7,328

15,799

15,203

Professional services

6,104

6,353

9,820

8,569

9,192

12,457

16,788

Loan servicing

3,516

4,031

3,779

3,858

4,777

7,547

9,438

Occupancy

3,120

2,347

2,320

2,471

2,519

5,467

5,279

FDIC assessments, non-income taxes and regulatory fees

10,236

13,469

13,977

8,551

9,780

23,705

12,508

Advertising and promotion

1,254

682

850

650

546

1,936

1,595

Legal settlement expense

4,096

Other

10,219

6,388

4,812

4,421

5,628

16,607

10,158

Total non-interest expense

103,452

99,169

93,767

89,466

89,297

202,621

169,430

Income before income tax expense

77,117

65,377

83,888

110,226

68,342

142,494

136,626

Income tax expense

19,032

15,651

21,796

23,470

20,768

34,683

35,331

Net income

58,085

49,726

62,092

86,756

47,574

107,811

101,295

Preferred stock dividends

3,785

3,800

3,869

3,803

3,567

7,585

7,023

Net income available to common shareholders

$

54,300

$

45,926

$

58,223

$

82,953

$

44,007

$

100,226

$

94,272

Basic earnings per common share

$

1.72

$

1.46

$

1.86

$

2.65

$

1.41

$

3.18

$

2.99

Diluted earnings per common share

1.66

1.40

1.79

2.58

1.39

3.06

2.95

CUSTOMERS BANCORP, INC. AND SUBSIDIARIES

CONSOLIDATED BALANCE SHEET - UNAUDITED

(Dollars in thousands)

June 30,

March 31,

December 31,

September 30,

June 30,

2024

2024

2023

2023

2023

ASSETS

Cash and due from banks

$

45,045

$

51,974

$

45,210

$

68,288

$

54,127

Interest earning deposits

3,003,542

3,649,146

3,801,136

3,351,686

3,101,097

Cash and cash equivalents

3,048,587

3,701,120

3,846,346

3,419,974

3,155,224

Investment securities, at fair value

2,511,650

2,604,868

2,405,640

2,773,207

2,824,638

Investment securities held to maturity

962,799

1,032,037

1,103,170

1,178,370

1,258,560

Loans held for sale

375,724

357,640

340,317

150,368

78,108

Loans and leases receivable

12,254,204

11,936,621

11,963,855

12,600,548

12,826,531

Loans receivable, mortgage finance, at fair value

1,002,711

962,610

897,912

962,566

1,006,268

Allowance for credit losses on loans and leases

(132,436

)

(133,296

)

(135,311

)

(139,213

)

(139,656

)

Total loans and leases receivable, net of allowance for credit losses on loans and leases

13,124,479

12,765,935

12,726,456

13,423,901

13,693,143

FHLB, Federal Reserve Bank, and other restricted stock

92,276

100,067

109,548

126,098

126,240

Accrued interest receivable

112,788

120,123

114,766

123,984

119,501

Bank premises and equipment, net

7,019

7,253

7,371

7,789

8,031

Bank-owned life insurance

293,108

293,400

292,193

291,670

290,322

Goodwill and other intangibles

3,629

3,629

3,629

3,629

3,629

Other assets

410,916

361,295

366,829

358,162

471,169

Total assets

$

20,942,975

$

21,347,367

$

21,316,265

$

21,857,152

$

22,028,565

LIABILITIES AND SHAREHOLDERS’ EQUITY

Demand, non-interest bearing deposits

$

4,474,862

$

4,688,880

$

4,422,494

$

4,758,682

$

4,490,198

Interest bearing deposits

13,203,231

13,272,503

13,497,742

13,436,682

13,460,233

Total deposits

17,678,093

17,961,383

17,920,236

18,195,364

17,950,431

FHLB advances

1,018,349

1,195,088

1,203,207

1,529,839

2,046,142

Other borrowings

123,970

123,905

123,840

123,775

123,710

Subordinated debt

182,370

182,300

182,230

182,161

182,091

Accrued interest payable and other liabilities

193,328

193,074

248,358

264,406

269,539

Total liabilities

19,196,110

19,655,750

19,677,871

20,295,545

20,571,913

Preferred stock

137,794

137,794

137,794

137,794

137,794

Common stock

35,686

35,540

35,459

35,330

35,301

Additional paid in capital

567,345

567,490

564,538

559,346

555,737

Retained earnings

1,259,808

1,205,508

1,159,582

1,101,359

1,018,406

Accumulated other comprehensive income (loss), net

(131,358

)

(132,305

)

(136,569

)

(149,812

)

(168,176

)

Treasury stock, at cost

(122,410

)

(122,410

)

(122,410

)

(122,410

)

(122,410

)

Total shareholders’ equity

1,746,865

1,691,617

1,638,394

1,561,607

1,456,652

Total liabilities and shareholders’ equity

$

20,942,975

$

21,347,367

$

21,316,265

$

21,857,152

$

22,028,565

CUSTOMERS BANCORP, INC. AND SUBSIDIARIES

AVERAGE BALANCE SHEET / NET INTEREST MARGIN - UNAUDITED

(Dollars in thousands)

Three Months Ended

June 30, 2024

March 31, 2024

June 30, 2023

Average Balance

Interest Income or Expense

Average Yield or Cost (%)

Average Balance

Interest Income or Expense

Average Yield or Cost (%)

Average Balance

Interest Income or Expense

Average Yield or Cost (%)

Assets

Interest earning deposits

$

3,325,771

$

45,506

5.50

%

$

3,865,028

$

52,817

5.50

%

$

2,150,154

$

27,624

5.15

%

Investment securities (1)

3,732,565

47,586

5.13

%

3,771,097

46,802

4.99

%

3,949,732

48,026

4.86

%

Loans and leases:

Commercial & industrial:

Specialized lending loans and leases (2)

5,446,882

120,977

8.93

%

5,268,345

115,590

8.82

%

5,832,485

121,779

8.37

%

Other commercial & industrial loans (2)(3)

1,540,191

25,119

6.56

%

1,654,665

26,714

6.49

%

1,879,794

27,661

5.90

%

Mortgage finance loans

1,151,407

15,087

5.27

%

1,033,177

12,830

4.99

%

1,300,496

19,606

6.05

%

Multifamily loans

2,108,835

21,461

4.09

%

2,121,650

21,255

4.03

%

2,181,617

21,095

3.88

%

Non-owner occupied commercial real estate loans

1,396,771

20,470

5.89

%

1,348,468

20,179

6.02

%

1,428,086

19,877

5.58

%

Residential mortgages

520,791

5,955

4.60

%

522,528

5,708

4.39

%

535,739

5,735

4.28

%

Installment loans

1,186,486

28,867

9.79

%

1,179,721

27,771

9.47

%

1,684,215

37,141

8.84

%

Total loans and leases (4)

13,351,363

237,936

7.17

%

13,128,554

230,047

7.05

%

14,842,432

252,894

6.83

%

Other interest-earning assets

110,585

3,010

10.95

%

107,525

2,111

7.90

%

131,362

1,616

4.93

%

Total interest-earning assets

20,520,284

334,038

6.54

%

20,872,204

331,777

6.39

%

21,073,680

330,160

6.28

%

Non-interest-earning assets

464,919

463,025

581,055

Total assets

$

20,985,203

$

21,335,229

$

21,654,735

Liabilities

Interest checking accounts

$

5,719,698

$

64,047

4.50

%

$

5,538,846

$

61,531

4.47

%

$

5,309,775

$

49,862

3.77

%

Money market deposit accounts

3,346,718

38,167

4.59

%

3,233,103

36,811

4.58

%

1,978,546

19,678

3.99

%

Other savings accounts

1,810,375

21,183

4.71

%

1,753,118

21,399

4.91

%

997,205

9,839

3.96

%

Certificates of deposit

2,034,605

25,387

5.02

%

2,750,788

33,984

4.97

%

5,020,205

56,996

4.55

%

Total interest-bearing deposits (5)

12,911,396

148,784

4.63

%

13,275,855

153,725

4.66

%

13,305,731

136,375

4.11

%

Borrowings

1,454,010

17,601

4.87

%

1,506,707

17,667

4.72

%

2,357,981

28,514

4.85

%

Total interest-bearing liabilities

14,365,406

166,385

4.66

%

14,782,562

171,392

4.66

%

15,663,712

164,889

4.22

%

Non-interest-bearing deposits (5)

4,701,695

4,620,986

4,258,711

Total deposits and borrowings

19,067,101

3.51

%

19,403,548

3.55

%

19,922,423

3.32

%

Other non-interest-bearing liabilities

203,714

264,677

259,111

Total liabilities

19,270,815

19,668,225

20,181,534

Shareholders’ equity

1,714,388

1,667,004

1,473,201

Total liabilities and shareholders’ equity

$

20,985,203

$

21,335,229

$

21,654,735

Net interest income

167,653

160,385

165,271

Tax-equivalent adjustment

393

394

390

Net interest earnings

$

168,046

$

160,779

$

165,661

Interest spread

3.03

%

2.84

%

2.96

%

Net interest margin

3.28

%

3.09

%

3.14

%

Net interest margin tax equivalent (6)

3.29

%

3.10

%

3.15

%

(1) For presentation in this table, average balances and the corresponding average yields for investment securities are based upon historical cost, adjusted for amortization of premiums and accretion of discounts.

(2) Includes owner occupied commercial real estate loans.

(3) Includes PPP loans.

(4) Includes non-accrual loans, the effect of which is to reduce the yield earned on loans and leases, and deferred loan fees.

(5) Total costs of deposits (including interest bearing and non-interest bearing) were 3.40%, 3.45% and 3.11% for the three months ended June 30, 2024, March 31, 2024 and June 30, 2023, respectively.

(6) Tax-equivalent basis, using an estimated marginal tax rate of 26% for the three months ended June 30, 2024, March 31, 2024 and June 30, 2023, presented to approximate interest income as a taxable asset.

CUSTOMERS BANCORP, INC. AND SUBSIDIARIES

AVERAGE BALANCE SHEET / NET INTEREST MARGIN - UNAUDITED (CONTINUED)

(Dollars in thousands)

Six Months Ended

June 30, 2024

June 30, 2023

Average Balance

Interest Income or Expense

Average Yield or Cost (%)

Average Balance

Interest Income or Expense

Average Yield or Cost (%)

Assets

Interest earning deposits

$

3,595,400

$

98,323

5.50

%

$

1,535,566

$

38,019

4.99

%

Investment securities (1)

3,751,831

94,388

5.06

%

3,990,265

95,342

4.78

%

Loans and leases:

Commercial & industrial:

Specialized lending loans and leases (2)

5,357,613

236,567

8.88

%

5,763,708

225,467

7.89

%

Other commercial & industrial loans (2)(3)

1,597,428

51,833

6.53

%

2,235,144

76,782

6.93

%

Mortgage finance loans

1,092,292

27,917

5.14

%

1,281,424

37,018

5.83

%

Multifamily loans

2,115,243

42,716

4.06

%

2,194,039

41,565

3.82

%

Non-owner occupied commercial real estate loans

1,372,619

40,649

5.96

%

1,438,844

40,076

5.62

%

Residential mortgages

521,659

11,663

4.50

%

539,304

11,333

4.24

%

Installment loans

1,183,104

56,638

9.63

%

1,705,984

76,566

9.05

%

Total loans and leases (4)

13,239,958

467,983

7.11

%

15,158,447

508,807

6.77

%

Other interest-earning assets

109,055

5,121

9.44

%

111,446

2,937

5.32

%

Total interest-earning assets

20,696,244

665,815

6.46

%

20,795,724

645,105

6.25

%

Non-interest-earning assets

463,972

559,766

Total assets

$

21,160,216

$

21,355,490

Liabilities

Interest checking accounts

$

5,629,272

$

125,578

4.49

%

$

6,396,042

$

120,347

3.79

%

Money market deposit accounts

3,289,911

74,978

4.58

%

2,222,917

40,461

3.67

%

Other savings accounts

1,781,746

42,582

4.81

%

910,241

16,125

3.57

%

Certificates of deposit

2,392,696

59,371

4.99

%

4,763,694

103,372

4.38

%

Total interest-bearing deposits (5)

13,093,625

302,509

4.65

%

14,292,894

280,305

3.95

%

Federal funds purchased

%

7,624

188

4.97

%

Borrowings

1,480,359

35,268

4.79

%

2,074,623

49,442

4.81

%

Total interest-bearing liabilities

14,573,984

337,777

4.66

%

16,375,141

329,935

4.06

%

Non-interest-bearing deposits (5)

4,661,341

3,284,416

Total deposits and borrowings

19,235,325

3.53

%

19,659,557

3.38

%

Other non-interest-bearing liabilities

234,195

253,376

Total liabilities

19,469,520

19,912,933

Shareholders’ equity

1,690,696

1,442,557

Total liabilities and shareholders’ equity

$

21,160,216

$

21,355,490

Net interest income

328,038

315,170

Tax-equivalent adjustment

787

765

Net interest earnings

$

328,825

$

315,935

Interest spread

2.93

%

2.86

%

Net interest margin

3.19

%

3.05

%

Net interest margin tax equivalent (6)

3.20

%

3.06

%

(1) For presentation in this table, average balances and the corresponding average yields for investment securities are based upon historical cost, adjusted for amortization of premiums and accretion of discounts.

(2) Includes owner occupied commercial real estate loans.

(3) Includes PPP loans.

(4) Includes non-accrual loans, the effect of which is to reduce the yield earned on loans and leases, and deferred loan fees.

(5) Total costs of deposits (including interest bearing and non-interest bearing) were 3.43% and 3.22% for the six months ended June 30, 2024 and 2023, respectively.

(6) Tax-equivalent basis, using an estimated marginal tax rate of 26% for the six months ended June 30, 2024 and 2023, presented to approximate interest income as a taxable asset.

CUSTOMERS BANCORP, INC. AND SUBSIDIARIES

PERIOD END LOAN AND LEASE COMPOSITION - UNAUDITED

(Dollars in thousands)

June 30,

March 31,

December 31,

September 30,

June 30,

2024

2024

2023

2023

2023

Loans and leases held for investment

Commercial:

Commercial & industrial:

Specialized lending

$

5,528,745

$

5,104,405

$

5,006,693

$

5,422,161

$

5,534,832

Other commercial & industrial (1)

1,092,146

1,113,517

1,162,317

1,252,427

1,240,908

Mortgage finance

1,122,812

1,071,146

1,014,742

1,042,549

1,108,598

Multifamily

2,067,332

2,123,675

2,138,622

2,130,213

2,151,734

Commercial real estate owner occupied

805,779

806,278

797,319

794,815

842,042

Commercial real estate non-owner occupied

1,202,606

1,182,084

1,177,650

1,178,203

1,211,091

Construction

163,409

185,601

166,393

252,588

212,214

Total commercial loans and leases

11,982,829

11,586,706

11,463,736

12,072,956

12,301,419

Consumer:

Residential

481,503

482,537

484,435

483,133

487,199

Manufactured housing

35,901

37,382

38,670

40,129

41,664

Installment:

Personal

474,481

492,892

555,533

629,843

752,470

Other

282,201

299,714

319,393

337,053

250,047

Total installment loans

756,682

792,606

874,926

966,896

1,002,517

Total consumer loans

1,274,086

1,312,525

1,398,031

1,490,158

1,531,380

Total loans and leases held for investment

$

13,256,915

$

12,899,231

$

12,861,767

$

13,563,114

$

13,832,799

Loans held for sale

Residential

$

2,684

$

870

$

1,215

$

1,005

$

1,234

Installment:

Personal

125,598

137,755

151,040

124,848

76,874

Other

247,442

219,015

188,062

24,515

Total installment loans

373,040

356,770

339,102

149,363

76,874

Total loans held for sale

$

375,724

$

357,640

$

340,317

$

150,368

$

78,108

Total loans and leases portfolio

$

13,632,639

$

13,256,871

$

13,202,084

$

13,713,482

$

13,910,907

(1) Includes PPP loans.

CUSTOMERS BANCORP, INC. AND SUBSIDIARIES

PERIOD END DEPOSIT COMPOSITION - UNAUDITED

(Dollars in thousands)

June 30,

March 31,

December 31,

September 30,

June 30,

2024

2024

2023

2023

2023

Demand, non-interest bearing

$

4,474,862

$

4,688,880

$

4,422,494

$

4,758,682

$

4,490,198

Demand, interest bearing

5,894,056

5,661,775

5,580,527

5,824,410

5,551,037

Total demand deposits

10,368,918

10,350,655

10,003,021

10,583,092

10,041,235

Savings

1,573,661

2,080,374

1,402,941

1,118,353

1,048,229

Money market

3,539,815

3,347,843

3,226,395

2,499,593

2,004,264

Time deposits

2,195,699

2,182,511

3,287,879

3,994,326

4,856,703

Total deposits

$

17,678,093

$

17,961,383

$

17,920,236

$

18,195,364

$

17,950,431

CUSTOMERS BANCORP, INC. AND SUBSIDIARIES

ASSET QUALITY - UNAUDITED

(Dollars in thousands)

As of June 30, 2024

As of March 31, 2024

As of June 30, 2023

Total loans

Non accrual /NPLs

Allowance for credit losses

Total NPLs to total loans

Total reserves to total NPLs

Total loans

Non accrual /NPLs

Allowance for credit losses

Total NPLs to total loans

Total reserves to total NPLs

Total loans

Non accrual /NPLs

Allowance for credit losses

Total NPLs to total loans

Total reserves to total NPLs

Loan type

Commercial & industrial, including specialized lending (1)

$

6,740,992

$

5,488

$

23,721

0.08

%

432.23

%

$

6,326,458

$

3,608

$

23,003

0.06

%

637.56

%

$

6,878,070

$

4,441

$

29,092

0.06

%

655.08

%

Multifamily

2,067,332

14,002

20,652

0.68

%

147.49

%

2,123,675

5,161

18,307

0.24

%

354.72

%

2,151,734

4,022

15,400

0.19

%

382.89

%

Commercial real estate owner occupied

805,779

9,612

8,431

1.19

%

87.71

%

806,278

8,920

10,201

1.11

%

114.36

%

842,042

3,304

10,215

0.39

%

309.17

%

Commercial real estate non-owner occupied

1,202,606

62

17,966

0.01

%

28977.42

%

1,182,084

62

18,320

0.01

%

29548.39

%

1,211,091

13,495

%

%

Construction

163,409

1,856

%

%

185,601

1,866

%

%

212,214

2,639

%

%

Total commercial loans and leases receivable

10,980,118

29,164

72,626

0.27

%

249.03

%

10,624,096

17,751

71,697

0.17

%

403.90

%

11,295,151

11,767

70,841

0.10

%

602.03

%

Residential

481,503

8,179

5,884

1.70

%

71.94

%

482,537

8,089

6,707

1.68

%

82.92

%

487,199

7,306

6,846

1.50

%

93.70

%

Manufactured housing

35,901

2,047

4,094

5.70

%

200.00

%

37,382

2,268

4,160

6.07

%

183.42

%

41,664

2,634

4,338

6.32

%

164.69

%

Installment

756,682

5,614

49,832

0.74

%

887.64

%

792,606

6,958

50,732

0.88

%

729.12

%

1,002,517

6,537

57,631

0.65

%

881.61

%

Total consumer loans receivable

1,274,086

15,840

59,810

1.24

%

377.59

%

1,312,525

17,315

61,599

1.32

%

355.76

%

1,531,380

16,477

68,815

1.08

%

417.64

%

Loans and leases receivable

12,254,204

45,004

132,436

0.37

%

294.28

%

11,936,621

35,066

133,296

0.29

%

380.13

%

12,826,531

28,244

139,656

0.22

%

494.46

%

Loans receivable, mortgage finance, at fair value

1,002,711

%

%

962,610

%

%

1,006,268

%

%

Loans held for sale

375,724

2,376

0.63

%

%

357,640

588

0.16

%

%

78,108

%

%

Total portfolio

$

13,632,639

$

47,380

$

132,436

0.35

%

279.52

%

$

13,256,871

$

35,654

$

133,296

0.27

%

373.86

%

$

13,910,907

$

28,244

$

139,656

0.20

%

494.46

%

(1) Includes PPP loans.

CUSTOMERS BANCORP, INC. AND SUBSIDIARIES

NET CHARGE-OFFS/(RECOVERIES) - UNAUDITED

(Dollars in thousands)

Q2

Q1

Q4

Q3

Q2

Six Months Ended June 30,

2024

2024

2023

2023

2023 (1)

2024

2023

Loan type

Commercial & industrial, including specialized lending

$

5,665

$

3,672

$

5,282

$

2,974

$

258

$

9,337

$

187

Multifamily

1,433

473

127

1,999

1,448

1,906

1,448

Commercial real estate owner occupied

22

39

(34

)

22

(34

)

Commercial real estate non-owner occupied

(288

)

266

4,500

Construction

(7

)

(7

)

(116

)

Residential

(20

)

18

(1

)

13

24

(2

)

22

Installment

11,640

13,783

12,202

12,473

13,602

25,423

28,208

Total net charge-offs (recoveries) from loans held for investment

$

18,711

$

17,968

$

17,322

$

17,498

$

15,564

$

36,679

$

34,215

(1) Excludes $6.2 million of charge-offs for certain PCD loans acquired from the FDIC that were immediately applied against $8.7 million of allowance for credit losses on PCD loans recognized upon the acquisition of the loan portfolio on June 15, 2023. Subsequent recoveries and charge-offs of these PCD loans will be included in the period in which they occur.

CUSTOMERS BANCORP, INC. AND SUBSIDIARIES

RECONCILIATION OF GAAP TO NON-GAAP MEASURES - UNAUDITED

We believe that the non-GAAP measurements disclosed within this document are useful for investors, regulators, management and others to evaluate our core results of operations and financial condition relative to other financial institutions. These non-GAAP financial measures are frequently used by securities analysts, investors, and other interested parties in the evaluation of companies in our industry. These non-GAAP financial measures exclude from corresponding GAAP measures the impact of certain elements that we do not believe are representative of our ongoing financial results, which we believe enhance an overall understanding of our performance and increases comparability of our period to period results. Investors should consider our performance and financial condition as reported under GAAP and all other relevant information when assessing our performance or financial condition. The non-GAAP measures presented are not necessarily comparable to non-GAAP measures that may be presented by other financial institutions. Although non-GAAP financial measures are frequently used in the evaluation of a company, they have limitations as analytical tools and should not be considered in isolation or as a substitute for analysis of our results of operations or financial condition as reported under GAAP.

The following tables present reconciliations of GAAP to non-GAAP measures disclosed within this document.

Core Earnings and Adjusted Core Earnings - Customers Bancorp

Six Months Ended

June 30,

Q2 2024

Q1 2024

Q4 2023

Q3 2023

Q2 2023

2024

2023

(Dollars in thousands, except per share data)

USD

Per share

USD

Per share

USD

Per share

USD

Per share

USD

Per share

USD

Per share

USD

Per share

GAAP net income to common shareholders

$

54,300

$

1.66

$

45,926

$

1.40

$

58,223

$

1.79

$

82,953

$

2.58

$

44,007

$

1.39

$

100,226

$

3.06

$

94,272

$

2.95

Reconciling items (after tax):

Severance expense

1,928

0.06

473

0.01

141

0.00

1,928

0.06

778

0.02

Impairments on fixed assets and leases

12

0.00

98

0.00

Loss on sale of capital call lines of credit

3,914

0.12

3,914

0.12

(Gains) losses on investment securities

561

0.02

57

0.00

(85

)

0.00

492

0.02

49

0.00

618

0.02

0

0.00

Derivative credit valuation adjustment

(44

)

0.00

169

0.01

267

0.01

(151

)

0.00

(101

)

0.00

125

0.00

103

0.00

Tax on surrender of bank-owned life insurance policies

4,141

0.13

4,141

0.13

FDIC special assessment

138

0.00

380

0.01

2,755

0.08

518

0.02

Unrealized (gain) on equity method investments

(8,316

)

(0.25

)

(8,316

)

(0.25

)

Core earnings

$

48,567

$

1.49

$

46,532

$

1.42

$

61,633

$

1.90

$

83,294

$

2.59

$

52,163

$

1.65

$

95,099

$

2.90

$

103,306

$

3.22

One-time non-interest expense items recorded in 2024 (after-tax):

Deposit servicing fees prior to 2024

5,405

0.16

5,405

0.16

FDIC premiums prior to 2024

3,200

0.10

3,200

0.10

Total one-time non-interest expense items

8,605

0.26

8,605

0.26

Adjusted core earnings (adjusted for one-time non-interest expense items)

$

48,567

$

1.49

$

55,137

$

1.68

$

61,633

$

1.90

$

83,294

$

2.59

$

52,163

$

1.65

$

103,704

$

3.16

$

103,306

$

3.22

Core Return on Average Assets and Adjusted Core Return on Average Assets - Customers Bancorp

Six Months Ended

June 30,

(Dollars in thousands, except per share data)

Q2 2024

Q1 2024

Q4 2023

Q3 2023

Q2 2023

2024

2023

GAAP net income

$

58,085

$

49,726

$

62,092

$

86,756

$

47,574

$

107,811

$

101,295

Reconciling items (after tax):

Severance expense

1,928

473

141

1,928

778

Impairments on fixed assets and leases

12

98

Loss on sale of capital call lines of credit

3,914

3,914

(Gains) losses on investment securities

561

57

(85

)

492

49

618

0

Derivative credit valuation adjustment

(44

)

169

267

(151

)

(101

)

125

103

Tax on surrender of bank-owned life insurance policies

4,141

4,141

FDIC special assessment

138

380

2,755

518

Unrealized (gain) on equity method investments

(8,316

)

(8,316

)

Core net income

$

52,352

$

50,332

$

65,502

$

87,097

$

55,730

$

102,684

$

110,329

One-time non-interest expense items recorded in 2024 (after-tax):

Deposit servicing fees prior to 2024

5,405

5,405

FDIC premiums prior to 2024

3,200

3,200

Total one-time non-interest expense items

8,605

8,605

Adjusted core net income (adjusted for one-time non-interest expense items)

$

52,352

$

58,937

$

65,502

$

87,097

$

55,730

$

111,289

$

110,329

Average total assets

$

20,985,203

$

21,335,229

$

21,252,273

$

21,978,010

$

21,654,735

$

21,160,216

$

21,355,490

Core return on average assets

1.00

%

0.95

%

1.22

%

1.57

%

1.03

%

0.98

%

1.04

%

Adjusted core return on average assets (adjusted for one-time non-interest expense items)

1.00

%

1.11

%

1.22

%

1.57

%

1.03

%

1.06

%

1.04

%

Core Pre-Tax Pre-Provision Net Income and ROAA and Adjusted Core Pre-Tax Pre-Provision Net Income and ROAA - Customers Bancorp

Six Months Ended

June 30,

(Dollars in thousands, except per share data)

Q2 2024

Q1 2024

Q4 2023

Q3 2023

Q2 2023

2024

2023

GAAP net income

$

58,085

$

49,726

$

62,092

$

86,756

$

47,574

$

107,811

$

101,295

Reconciling items:

Income tax expense

19,032

15,651

21,796

23,470

20,768

34,683

35,331

Provision (benefit) for credit losses

18,121

17,070

13,523

17,856

23,629

35,191

43,232

Provision (benefit) for credit losses on unfunded commitments

1,594

430

(136

)

48

(304

)

2,024

(24

)

Severance expense

2,560

639

182

2,560

991

Impairments on fixed assets and leases

15

124

Loss on sale of capital call lines of credit

5,037

5,037

(Gains) losses on investment securities

744

75

(114

)

626

62

819

0

Derivative credit valuation adjustment

(58

)

222

361

(192

)

(130

)

164

129

FDIC special assessment

183

500

3,723

683

Unrealized (gain) on equity method investments

(11,041

)

(11,041

)

Core pre-tax pre-provision net income

$

89,220

$

83,674

$

101,884

$

128,564

$

96,833

$

172,894

$

186,115

One-time non-interest expense items recorded in 2024:

Deposit servicing fees prior to 2024

7,106

7,106

FDIC premiums prior to 2024

4,208

4,208

Total one-time non-interest expense items

11,314

11,314

Adjusted core pre-tax pre-provision net income (adjusted for one-time non-interest expense items)

$

89,220

$

94,988

$

101,884

$

128,564

$

96,833

$

184,208

$

186,115

Average total assets

$

20,985,203

$

21,335,229

$

21,252,273

$

21,978,010

$

21,654,735

$

21,160,216

$

21,355,490

Core pre-tax pre-provision ROAA

1.71

%

1.58

%

1.90

%

2.32

%

1.79

%

1.64

%

1.76

%

Adjusted core pre-tax pre-provision ROAA (adjusted for one-time non-interest expense items)

1.71

%

1.79

%

1.90

%

2.32

%

1.79

%

1.75

%

1.76

%

Core Return on Average Common Equity and Adjusted Core Return on Average Common Equity - Customers Bancorp

Six Months Ended

June 30,

(Dollars in thousands, except per share data)

Q2 2024

Q1 2024

Q4 2023

Q3 2023

Q2 2023

2024

2023

GAAP net income to common shareholders

$

54,300

$

45,926

$

58,223

$

82,953

$

44,007

$

100,226

$

94,272

Reconciling items (after tax):

Severance expense

1,928

473

141

1,928

778

Impairments on fixed assets and leases

12

98

Loss on sale of capital call lines of credit

3,914

3,914

(Gains) losses on investment securities

561

57

(85

)

492

49

618

0

Derivative credit valuation adjustment

(44

)

169

267

(151

)

(101

)

125

103

Tax on surrender of bank-owned life insurance policies

4,141

4,141

FDIC special assessment

138

380

2,755

518

Unrealized (gain) on equity method investments

(8,316

)

(8,316

)

Core earnings

$

48,567

$

46,532

$

61,633

$

83,294

$

52,163

$

95,099

$

103,306

One-time non-interest expense items recorded in 2024 (after-tax):

Deposit servicing fees prior to 2024

5,405

5,405

FDIC premiums prior to 2024

3,200

3,200

Total one-time non-interest expense items

8,605

8,605

Adjusted core earnings (adjusted for one-time non-interest expense items)

$

48,567

$

55,137

$

61,633

$

83,294

$

52,163

$

103,704

$

103,306

Average total common shareholders’ equity

$

1,576,595

$

1,529,211

$

1,449,728

$

1,373,244

$

1,335,408

$

1,552,903

$

1,304,764

Core return on average common equity

12.39

%

12.24

%

16.87

%

24.06

%

15.67

%

12.32

%

15.97

%

Adjusted core return on average common equity (adjusted for one-time non-interest expense items)

12.39

%

14.50

%

16.87

%

24.06

%

15.67

%

13.43

%

15.97

%

Core Pre-Tax Pre-Provision ROCE and Adjusted Core Pre-Tax Pre-Provision ROCE - Customers Bancorp

Six Months Ended

June 30,

(Dollars in thousands, except per share data)

Q2 2024

Q1 2024

Q4 2023

Q3 2023

Q2 2023

2024

2023

GAAP net income to common shareholders

$

54,300

$

45,926

$

58,223

$

82,953

$

44,007

$

100,226

$

94,272

Reconciling items:

Income tax expense

19,032

15,651

21,796

23,470

20,768

34,683

35,331

Provision (benefit) for credit losses

18,121

17,070

13,523

17,856

23,629

35,191

43,232

Provision (benefit) for credit losses on unfunded commitments

1,594

430

(136

)

48

(304

)

2,024

(24

)

Severance expense

2,560

639

182

2,560

991

Impairments on fixed assets and leases

15

124

Loss on sale of capital call lines of credit

5,037

5,037

(Gains) losses on investment securities

744

75

(114

)

626

62

819

0

Derivative credit valuation adjustment

(58

)

222

361

(192

)

(130

)

164

129

FDIC special assessment

183

500

3,723

683

Unrealized (gain) on equity method investments

(11,041

)

(11,041

)

Core pre-tax pre-provision net income available to common shareholders

$

85,435

$

79,874

$

98,015

$

124,761

$

93,266

$

165,309

$

179,092

One-time non-interest expense items recorded in 2024:

Deposit servicing fees prior to 2024

7,106

7,106

FDIC premiums prior to 2024

4,208

4,208

Total one-time non-interest expense items

11,314

11,314

Adjusted core pre-tax pre-provision net income available to common shareholders

$

85,435

$

91,188

$

98,015

$

124,761

$

93,266

$

176,623

$

179,092

Average total common shareholders’ equity

$

1,576,595

$

1,529,211

$

1,449,728

$

1,373,244

$

1,335,408

$

1,552,903

$

1,304,764

Core pre-tax pre-provision ROCE

21.79

%

21.01

%

26.82

%

36.04

%

28.01

%

21.41

%

27.68

%

Adjusted core pre-tax pre-provision ROCE (adjusted for one-time non-interest expense items)

21.79

%

23.98

%

26.82

%

36.04

%

28.01

%

22.87

%

27.68

%

Core Efficiency Ratio and Adjusted Core Efficiency Ratio - Customers Bancorp

Six Months Ended

June 30,

(Dollars in thousands, except per share data)

Q2 2024

Q1 2024

Q4 2023

Q3 2023

Q2 2023

2024

2023

GAAP net interest income

$

167,653

$

160,385

$

172,506

$

199,773

$

165,271

$

328,038

$

315,170

GAAP non-interest income

$

31,037

$

21,231

$

18,672

$

17,775

$

15,997

$

52,268

$

34,118

Loss on sale of capital call lines of credit

5,037

5,037

(Gains) losses on investment securities

744

75

(114

)

626

62

819

0

Derivative credit valuation adjustment

(58

)

222

361

(192

)

(130

)

164

129

Unrealized (gain) on equity method investments

(11,041

)

(11,041

)

Core non-interest income

20,682

21,528

18,919

18,209

20,966

42,210

39,284

Core revenue

$

188,335

$

181,913

$

191,425

$

217,982

$

186,237

$

370,248

$

354,454

GAAP non-interest expense

$

103,452

$

99,169

$

93,767

$

89,466

$

89,297

$

202,621

$

169,430

Severance expense

(2,560

)

(639

)

(182

)

(2,560

)

(991

)

Impairments on fixed assets and leases

(15

)

(124

)

FDIC special assessment

(183

)

(500

)

(3,723

)

(683

)

Core non-interest expense

$

100,709

$

98,669

$

89,405

$

89,466

$

89,100

$

199,378

$

168,315

One-time non-interest expense items recorded in 2024:

Deposit servicing fees prior to 2024

(7,106

)

(7,106

)

FDIC premiums prior to 2024

(4,208

)

(4,208

)

Total one-time non-interest expense items

(11,314

)

(11,314

)

Adjusted core non-interest expense

$

100,709

$

87,355

$

89,405

$

89,466

$

89,100

$

188,064

$

168,315

Core efficiency ratio (1)

53.47

%

54.24

%

46.70

%

41.04

%

47.84

%

53.85

%

47.49

%

Adjusted core efficiency ratio(adjusted for one-time non-interest expense items) (2)

53.47

%

48.02

%

46.70

%

41.04

%

47.84

%

50.79

%

47.49

%

(1) Core efficiency ratio calculated as core non-interest expense divided by core revenue.

(2) Adjusted core efficiency ratio calculated as adjusted core non-interest expense divided by core revenue.

Core Non-Interest Expense to Average Total Assets and Adjusted Core Non-Interest Expense to Average Total Assets- Customers Bancorp

Six Months Ended

June 30,

(Dollars in thousands, except per share data)

Q2 2024

Q1 2024

Q4 2023

Q3 2023

Q2 2023

2024

2023

GAAP non-interest expense

$

103,452

$

99,169

$

93,767

$

89,466

$

89,297

$

202,621

$

169,430

Severance expense

(2,560

)

(639

)

(182

)

(2,560

)

(991

)

Impairments on fixed assets and leases

(15

)

(124

)

FDIC special assessment

(183

)

(500

)

(3,723

)

(683

)

Core non-interest expense

$

100,709

$

98,669

$

89,405

$

89,466

$

89,100

$

199,378

$

168,315

One-time non-interest expense items recorded in 2024:

Deposit servicing fees prior to 2024

(7,106

)

(7,106

)

FDIC premiums prior to 2024

(4,208

)

(4,208

)

Total one-time non-interest expense items

(11,314

)

(11,314

)

Adjusted core non-interest expense

$

100,709

$

87,355

$

89,405

$

89,466

$

89,100

$

188,064

$

168,315

Average total assets

$

20,985,203

$

21,335,229

$

21,252,273

$

21,978,010

$

21,654,735

$

21,160,216

$

21,355,490

Core non-interest expense to average total assets

1.93

%

1.86

%

1.67

%

1.62

%

1.65

%

1.89

%

1.59

%

Adjusted core non-interest expense to average total assets (adjusted for one-time non-interest expense items)

1.93

%

1.65

%

1.67

%

1.62

%

1.65

%

1.79

%

1.59

%

Business Unit Deposits (formerly, Core Deposits, Total Deposits, excluding Wholesale CDs and BMTX student deposits) - Customers Bancorp

(Dollars in thousands, except per share data)

Q2 2024

Q1 2024

Q4 2023

Q3 2023

Q2 2023

Total deposits

$

17,678,093

$

17,961,383

$

17,920,236

$

18,195,364

$

17,950,431

Reconciling items:

Wholesale CDs

1,545,885

1,809,573

2,970,615

3,713,933

4,651,054

BMTX student deposits

850

1,157

636,951

407,118

Business Unit Deposits (formerly, Core Deposits, Total deposits, excluding wholesale CDs and BMTX student deposits)

$

16,132,208

$

16,150,960

$

14,948,464

$

13,844,480

$

12,892,259

Tangible Common Equity to Tangible Assets - Customers Bancorp

(Dollars in thousands, except per share data)

Q2 2024

Q1 2024

Q4 2023

Q3 2023

Q2 2023

GAAP total shareholders’ equity

$

1,746,865

$

1,691,617

$

1,638,394

$

1,561,607

$

1,456,652

Reconciling items:

Preferred stock

(137,794

)

(137,794

)

(137,794

)

(137,794

)

(137,794

)

Goodwill and other intangibles

(3,629

)

(3,629

)

(3,629

)

(3,629

)

(3,629

)

Tangible common equity

$

1,605,442

$

1,550,194

$

1,496,971

$

1,420,184

$

1,315,229

GAAP total assets

$

20,942,975

$

21,347,367

$

21,316,265

$

21,857,152

$

22,028,565

Reconciling items:

Goodwill and other intangibles

(3,629

)

(3,629

)

(3,629

)

(3,629

)

(3,629

)

Tangible assets

$

20,939,346

$

21,343,738

$

21,312,636

$

21,853,523

$

22,024,936

Tangible common equity to tangible assets

7.7

%

7.3

%

7.0

%

6.5

%

6.0

%

Tangible Book Value per Common Share - Customers Bancorp

(Dollars in thousands, except share and per share data)

Q2 2024

Q1 2024

Q4 2023

Q3 2023

Q2 2023

GAAP total shareholders’ equity

$

1,746,865

$

1,691,617

$

1,638,394

$

1,561,607

$

1,456,652

Reconciling Items:

Preferred stock

(137,794

)

(137,794

)

(137,794

)

(137,794

)

(137,794

)

Goodwill and other intangibles

(3,629

)

(3,629

)

(3,629

)

(3,629

)

(3,629

)

Tangible common equity

$

1,605,442

$

1,550,194

$

1,496,971

$

1,420,184

$

1,315,229

Common shares outstanding

31,667,655

31,521,931

31,440,906

31,311,254

31,282,318

Tangible book value per common share

$

50.70

$

49.18

$

47.61

$

45.36

$

42.04



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