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Capital One Reports Third Quarter 2024 Net Income of $1.8 billion, or $4.41 per share

COF

Net of adjusting items, Third Quarter 2024 Net Income of $4.51 per share(1)

Capital One Financial Corporation (NYSE: COF) today announced net income for the third quarter of 2024 of $1.8 billion, or $4.41 per diluted common share, compared with net income of $597 million, or $1.38 per diluted common share in the second quarter of 2024, and with net income of $1.8 billion, or $4.45 per diluted common share in the third quarter of 2023. Adjusted net income(1) for the third quarter of 2024 was $4.51 per diluted common share.

"Strong third quarter results included top-line growth in our domestic card and auto businesses and stable consumer credit results," said Richard D. Fairbank, Founder, Chairman, and Chief Executive Officer. “On the Discover acquisition, we continue to work through the regulatory approval process, and we’re fully mobilized to plan and deliver a successful integration.”

The quarter included the following adjusting items:

(Dollars in millions, except per share data)

Pre-Tax

Impact

After-Tax

Diluted EPS

Impact

Discover integration expenses

$

63

$

0.12

FDIC special assessment

$

(9

)

$

(0.02

)

All comparisons below are for the third quarter of 2024 compared with the second quarter of 2024 unless otherwise noted.

Third Quarter 2024 Income Statement Summary:

  • Total net revenue increased 5 percent to $10.0 billion.
  • Total non-interest expense increased 7 percent to $5.3 billion:
    • 5 percent increase in marketing.
    • 8 percent increase in operating expenses.
  • Pre-provision earnings(2) increased 3 percent to $4.7 billion.
  • Provision for credit losses decreased $1.4 billion to $2.5 billion:
    • Net charge-offs of $2.6 billion.
    • $134 million loan reserve release.
  • Net interest margin of 7.11 percent, an increase of 41 basis point.
  • Efficiency ratio of 53.07 percent.
    • Adjusted efficiency ratio(1) of 52.53 percent.
  • Operating efficiency ratio of 41.95 percent.
    • Adjusted operating efficiency ratio(1) of 41.41 percent.

Third Quarter 2024 Balance Sheet Summary:

  • Common equity Tier 1 capital ratio(3) under Basel III Standardized Approach of 13.6 percent at September 30, 2024.
  • Period-end loans held for investment in the quarter increased $2.1 billion, or 1 percent, to $320.2 billion.
    • Credit Card period-end loans increased $2.8 billion, or 2 percent, to $156.7 billion.
      • Domestic Card period-end loans increased $2.3 billion, or 2 percent, to $149.4 billion.
    • Consumer Banking period-end loans increased $1.1 billion, or 1 percent, to $76.8 billion.
      • Auto period-end loans increased $1.1 billion, or 2 percent, to $75.5 billion.
    • Commercial Banking period-end loans decreased $1.8 billion, or 2 percent, to $86.8 billion.
  • Average loans held for investment in the quarter increased $3.4 billion, or 1 percent, to $318.3 billion.
    • Credit Card average loans increased $3.5 billion, or 2 percent, to $154.0 billion.
      • Domestic Card average loans increased $3.3 billion, or 2 percent, to $147.0 billion.
    • Consumer Banking average loans increased $796 million, or 1 percent, to $76.2 billion.
      • Auto average loans increased $822 million, or 1 percent, to $74.9 billion.
    • Commercial Banking average loans decreased $934 million, or 1 percent, to $88.1 billion.
  • Period-end total deposits increased $2.2 billion, or 1 percent, to $353.6 billion, while average deposits increased $1.6 billion, or less than 1 percent, to $351.1 billion.
  • Interest-bearing deposits rate paid increased 7 basis points to 3.63 percent.

Earnings Conference Call Webcast Information

The company will hold an earnings conference call on October 24, 2024 at 5:00 PM Eastern Time. The conference call will be accessible through live webcast. Interested investors and other individuals can access the webcast via the company’s home page (www.capitalone.com). Under “About,” choose “Investors” to access the Investor Center and view and/or download the earnings press release, the financial supplement, including a reconciliation of non-GAAP financial measures, and the earnings release presentation. The replay of the webcast will be archived on the company’s website through November 7, 2024 at 5:00 PM Eastern Time.

Forward-Looking Statements

Certain statements in this release may constitute forward-looking statements, which involve a number of risks and uncertainties. Forward-looking statements often use words such as “will,” “anticipate,” “target,” “expect,” “think,” “estimate,” “intend,” “plan,” “goal,” “believe,” “forecast,” “outlook” or other words of similar meaning. Any forward-looking statements made by Capital One or on its behalf speak only as of the date they are made or as of the date indicated, and Capital One does not undertake any obligation to update forward-looking statements as a result of new information, future events or otherwise. Capital One cautions readers that any forward-looking information is not a guarantee of future performance and that actual results could differ materially from those contained in the forward-looking information due to a number of factors. For additional information on factors that could materially influence forward-looking statements included in this earnings press release, see the risk factors set forth under “Part I—Item 1A. Risk Factors” in the Annual Report on Form 10-K for the year ended December 31, 2023 filed with the Securities and Exchange Commission (the “SEC”) and Quarterly Reports on Form 10-Q and Current Reports on Form 8-K filed with the SEC.

About Capital One

Capital One Financial Corporation (www.capitalone.com) is a financial holding company which, along with its subsidiaries, had $353.6 billion in deposits and $486.4 billion in total assets as of September 30, 2024. Headquartered in McLean, Virginia, Capital One offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients through a variety of channels. Capital One, N.A. has branches and Cafés located primarily in New York, Louisiana, Texas, Maryland, Virginia and the District of Columbia. A Fortune 500 company, Capital One trades on the New York Stock Exchange under the symbol “COF” and is included in the S&P 100 index.

(1)

This is a non-GAAP measure. We believe non-GAAP measures help investors and users of our financial information understand the effect of adjusting items on our selected reported results and provide alternate measurements of our performance, both in the current period and across periods. See our Financial Supplement, filed as Exhibit 99.2 to our Current Report on Form 8-K on October 24, 2024 with the SEC, “Table 15: Calculation of Regulatory Capital Measures and Reconciliation of Non-GAAP Measures” for a reconciliation and additional information on non-GAAP measures.

(2)

Pre-provision earnings is a non-GAAP metric calculated based on total net revenue less non-interest expense for the period. Management believes that this financial metric is useful in assessing the ability of a lending institution to generate income in excess of its provision for credit losses. See our Financial Supplement, filed as Exhibit 99.2 to our Current Report on Form 8-K on October 24, 2024 with the SEC, “Table 15: Calculation of Regulatory Capital Measures and Reconciliation of Non-GAAP Measures” for a reconciliation and additional information on non-GAAP measures.

(3)

Regulatory capital metrics as of September 30, 2024 are preliminary and therefore subject to change.

Exhibit 99.2

Capital One Financial Corporation

Financial Supplement(1)(2)

Third Quarter2024

Table of Contents

Capital One Financial Corporation Consolidated Results

Page

Table 1:

Financial Summary—Consolidated

1

Table 2:

Selected Metrics—Consolidated

3

Table 3:

Consolidated Statements of Income

4

Table 4:

Consolidated Balance Sheets

6

Table 5:

Notes to Financial Summary, Selected Metrics and Consolidated Financial Statements (Tables 1—4)

8

Table 6:

Average Balances, Net Interest Income and Net Interest Margin

9

Table 7:

Loan Information and Performance Statistics

10

Table 8:

Allowance for Credit Losses and Reserve for Unfunded Lending Commitments Activity

12

Business Segment Results

Table 9:

Financial Summary—Business Segment Results

13

Table 10:

Financial & Statistical Summary—Credit Card Business

14

Table 11:

Financial & Statistical Summary—Consumer Banking Business

16

Table 12:

Financial & Statistical Summary—Commercial Banking Business

17

Table 13:

Financial & Statistical Summary—Other and Total

18

Other

Table 14:

Notes to Net Interest Margin, Loan, Allowance and Business Segment Disclosures (Tables 6—13)

19

Table 15:

Calculation of Regulatory Capital Measures and Reconciliation of Non-GAAP Measures

20

__________

(1)

The information contained in this Financial Supplement is preliminary and based on data available at the time of the earnings presentation. Investors should refer to our Quarterly Report on Form 10-Q for the period ended September 30, 2024 once it is filed with the Securities and Exchange Commission.

(2)

This Financial Supplement includes non-GAAP measures. We believe these non-GAAP measures are useful to investors and users of our financial information as they provide an alternate measurement of our performance and assist in assessing our capital adequacy and the level of return generated. These non-GAAP measures should not be viewed as a substitute for reported results determined in accordance with generally accepted accounting principles in the U.S. (“GAAP”), nor are they necessarily comparable to non-GAAP measures that may be presented by other companies. See “Table 15: Calculation of Regulatory Capital Measures and Reconciliation of Non-GAAP Measures” for a reconciliation of any non-GAAP financial measures.

CAPITAL ONE FINANCIAL CORPORATION (COF)

Table 1: Financial Summary—Consolidated

2024 Q3

Nine Months Ended September 30,

(Dollars in millions, except per share data and as noted)

2024

2024

2024

2023

2023

2024

2023

2024 vs.

Q3

Q2

Q1

Q4

Q3

Q2

Q3

2024

2023

2023

Income Statement

Net interest income

$

8,076

$

7,546

$

7,488

$

7,519

$

7,423

7

%

9

%

$

23,110

$

21,722

6

%

Non-interest income

1,938

1,960

1,914

1,987

1,943

(1

)

5,812

5,559

5

Total net revenue(1)

10,014

9,506

9,402

9,506

9,366

5

7

28,922

27,281

6

Provision for credit losses

2,482

3,909

2,683

2,857

2,284

(37

)

9

9,074

7,569

20

Non-interest expense:

Marketing

1,113

1,064

1,010

1,254

972

5

15

3,187

2,755

16

Operating expense

4,201

3,882

4,127

4,463

3,888

8

8

12,210

11,844

3

Total non-interest expense

5,314

4,946

5,137

5,717

4,860

7

9

15,397

14,599

5

Income from continuing operations before income taxes

2,218

651

1,582

932

2,222

**

4,451

5,113

(13

)

Income tax provision

441

54

302

226

432

**

2

797

932

(14

)

Net income

1,777

597

1,280

706

1,790

198

(1

)

3,654

4,181

(13

)

Dividends and undistributed earnings allocated to participating securities(2)

(28

)

(9

)

(23

)

(10

)

(28

)

**

(60

)

(67

)

(10

)

Preferred stock dividends

(57

)

(57

)

(57

)

(57

)

(57

)

(171

)

(171

)

Net income available to common stockholders

$

1,692

$

531

$

1,200

$

639

$

1,705

**

(1

)

$

3,423

$

3,943

(13

)

Common Share Statistics

Basic earnings per common share:(2)

Net income per basic common share

$

4.42

$

1.39

$

3.14

$

1.67

$

4.46

**

(1

)%

$

8.94

$

10.31

(13

)%

Diluted earnings per common share:(2)

Net income per diluted common share

$

4.41

$

1.38

$

3.13

$

1.67

$

4.45

**

(1

)%

$

8.92

$

10.28

(13

)%

Weighted-average common shares outstanding (in millions):

Basic

383.0

383.1

382.2

381.9

382.5

382.8

382.7

Diluted

383.7

383.9

383.4

382.8

383.3

383.7

383.6

Common shares outstanding (period-end, in millions)

381.5

381.9

382.1

380.4

381.0

381.5

381.0

Dividends declared and paid per common share

$

0.60

$

0.60

$

0.60

$

0.60

$

0.60

$

1.80

$

1.80

Tangible book value per common share (period-end)(3)

112.36

99.28

98.67

99.78

87.97

13

%

28

%

112.36

87.97

28

%

2024 Q3

Nine Months Ended September 30,

(Dollars in millions)

2024

2024

2024

2023

2023

2024

2023

2024 vs.

Q3

Q2

Q1

Q4

Q3

Q2

Q3

2024

2023

2023

Balance Sheet (Period-End)

Loans held for investment

$

320,243

$

318,186

$

315,154

$

320,472

$

314,780

1

%

2

%

$

320,243

$

314,780

2

%

Interest-earning assets

458,189

452,547

453,557

449,701

445,428

1

3

458,189

445,428

3

Total assets

486,433

480,018

481,720

478,464

471,435

1

3

486,433

471,435

3

Interest-bearing deposits

327,253

324,437

323,352

320,389

317,217

1

3

327,253

317,217

3

Total deposits

353,631

351,442

350,969

348,413

346,011

1

2

353,631

346,011

2

Borrowings

49,336

47,956

50,361

49,856

49,247

3

49,336

49,247

Common equity

58,080

53,135

52,955

53,244

48,823

9

19

58,080

48,823

19

Total stockholders’ equity

62,925

57,981

57,801

58,089

53,668

9

17

62,925

53,668

17

Balance Sheet (Average Balances)

Loans held for investment

$

318,255

$

314,888

$

314,614

$

315,890

$

312,759

1

%

2

%

$

315,927

$

310,075

2

%

Interest-earning assets

454,484

450,908

447,803

446,929

443,532

1

2

451,078

439,321

3

Total assets

481,219

477,285

474,995

472,594

469,860

1

2

477,816

466,279

2

Interest-bearing deposits

324,509

322,581

318,450

316,808

316,032

1

3

321,856

312,702

3

Total deposits

351,125

349,488

345,657

345,328

345,013

2

348,765

342,956

2

Borrowings

48,274

48,842

50,474

51,070

49,736

(1

)

(3

)

49,194

48,746

1

Common equity

56,443

53,262

53,152

50,786

50,166

6

13

54,293

50,202

8

Total stockholders’ equity

61,289

58,107

57,998

55,632

55,012

5

11

59,139

55,048

7

CAPITAL ONE FINANCIAL CORPORATION (COF)

Table 2: Selected Metrics—Consolidated

2024 Q3

Nine Months Ended September 30,

(Dollars in millions, except as noted)

2024

2024

2024

2023

2023

2024

2023

2024 vs.

Q3

Q2

Q1

Q4

Q3

Q2

Q3

2024

2023

2023

Performance Metrics

Net interest income growth (period over period)

7

%

1

%

1

%

4

%

**

**

6

%

9

%

**

Non-interest income growth (period over period)

(1

)

2

(4

)%

2

2

**

**

5

5

**

Total net revenue growth (period over period)

5

1

(1

)

1

4

**

**

6

8

**

Total net revenue margin(4)

8.81

8.43

8.40

8.51

8.45

38 bps

36 bps

8.55

8.28

27 bps

Net interest margin(5)

7.11

6.70

6.69

6.73

6.69

41

42

6.83

6.59

24

Return on average assets

1.48

0.50

1.08

0.60

1.52

98

(4

)

1.02

1.20

(18

)

Return on average tangible assets(6)

1.53

0.52

1.11

0.62

1.58

101

(5

)

1.05

1.24

(19

)

Return on average common equity(7)

11.99

3.99

9.03

5.03

13.59

800

(160

)

8.41

10.47

(206

)

Return on average tangible common equity(8)

16.42

5.59

12.67

7.20

19.59

1,083

(317

)

11.69

15.01

(332

)

Efficiency ratio(9)

53.07

52.03

54.64

60.14

51.89

104

118

53.24

53.51

(27

)

Operating efficiency ratio(10)

41.95

40.84

43.89

46.95

41.51

111

44

42.22

43.41

(119

)

Effective income tax rate for continuing operations

19.9

8.3

19.1

24.2

19.4

1,160

50

17.9

18.2

(30

)

Employees (period-end, in thousands)

52.5

52.1

51.3

52.0

54.2

1

%

(3

)%

52.5

54.2

(3

)%

Credit Quality Metrics

Allowance for credit losses

$

16,534

$

16,649

$

15,380

$

15,296

$

14,955

(1

)%

11

%

$

16,534

$

14,955

11

%

Allowance coverage ratio

5.16

%

5.23

%

4.88

%

4.77

%

4.75

%

(7) bps

41 bps

5.16

%

4.75

%

41 bps

Net charge-offs

$

2,604

$

2,644

$

2,616

$

2,533

$

1,999

(2

)%

30

%

$

7,864

$

5,881

34

%

Net charge-off rate(11)

3.27

%

3.36

%

3.33

%

3.21

%

2.56

%

(9) bps

71 bps

3.32

%

2.53

%

79 bps

30+ day performing delinquency rate

3.58

3.36

3.40

3.71

3.42

22

16

3.58

3.42

16

30+ day delinquency rate

3.89

3.63

3.67

3.99

3.71

26

18

3.89

3.71

18

Capital Ratios(12)

Common equity Tier 1 capital

13.6

%

13.2

%

13.1

%

12.9

%

13.0

%

40 bps

60 bps

13.6

%

13.0

%

60 bps

Tier 1 capital

14.9

14.5

14.4

14.2

14.3

40

60

14.9

14.3

60

Total capital

16.6

16.3

16.3

16.0

16.2

30

40

16.6

16.2

40

Tier 1 leverage

11.6

11.3

11.3

11.2

11.2

30

40

11.6

11.2

40

Tangible common equity (“TCE”)(13)

9.1

8.2

8.1

8.2

7.3

90

180

9.1

7.3

180

CAPITAL ONE FINANCIAL CORPORATION (COF)

Table 3: Consolidated Statements of Income

2024 Q3

Nine Months Ended September 30,

(Dollars in millions, except as noted)

2024

2024

2024

2023

2023

2024

2023

2024 vs.

Q3

Q2

Q1

Q4

Q3

Q2

Q3

2024

2023

2023

Interest income:

Loans, including loans held for sale

$

10,547

$

9,993

$

9,920

$

9,934

$

9,696

6

%

9

%

$

30,460

$

27,476

11

%

Investment securities

733

700

687

669

627

5

17

2,120

1,881

13

Other

580

587

570

542

550

(1

)

5

1,737

1,436

21

Total interest income

11,860

11,280

11,177

11,145

10,873

5

9

34,317

30,793

11

Interest expense:

Deposits

2,945

2,874

2,812

2,745

2,611

2

13

8,631

6,744

28

Securitized debt obligations

234

258

261

263

249

(9

)

(6

)

753

696

8

Senior and subordinated notes

596

591

606

608

579

1

3

1,793

1,596

12

Other borrowings

9

11

10

10

11

(18

)

(18

)

30

35

(14

)

Total interest expense

3,784

3,734

3,689

3,626

3,450

1

10

11,207

9,071

24

Net interest income

8,076

7,546

7,488

7,519

7,423

7

9

23,110

21,722

6

Provision for credit losses

2,482

3,909

2,683

2,857

2,284

(37

)

9

9,074

7,569

20

Net interest income after provision for credit losses

5,594

3,637

4,805

4,662

5,139

54

9

14,036

14,153

(1

)

Non-interest income:

Interchange fees, net

1,228

1,249

1,145

1,207

1,234

(2

)

3,622

3,586

1

Service charges and other customer-related fees

501

459

462

424

453

9

11

1,422

1,243

14

Net securities gains (losses)

(35

)

(34

)

**

**

(35

)

**

Other

244

252

307

390

256

(3

)

(5

)

803

730

10

Total non-interest income

1,938

1,960

1,914

1,987

1,943

(1

)

5,812

5,559

5

Non-interest expense:

Salaries and associate benefits

2,391

2,200

2,478

2,284

2,274

9

5

7,069

7,018

1

Occupancy and equipment

587

551

554

628

518

7

13

1,692

1,532

10

Marketing

1,113

1,064

1,010

1,254

972

5

15

3,187

2,755

16

Professional services

402

316

262

359

295

27

36

980

909

8

Communications and data processing

358

355

351

345

344

1

4

1,064

1,038

3

Amortization of intangibles

20

19

19

22

24

5

(17

)

58

60

(3

)

Other

443

441

463

825

433

2

1,347

1,287

5

Total non-interest expense

5,314

4,946

5,137

5,717

4,860

7

9

15,397

14,599

5

Income from continuing operations before income taxes

2,218

651

1,582

932

2,222

**

4,451

5,113

(13

)

Income tax provision

441

54

302

226

432

**

2

797

932

(14

)

Net income

1,777

597

1,280

706

1,790

198

(1

)

3,654

4,181

(13

)

Dividends and undistributed earnings allocated to participating securities(2)

(28

)

(9

)

(23

)

(10

)

(28

)

**

(60

)

(67

)

(10

)

Preferred stock dividends

(57

)

(57

)

(57

)

(57

)

(57

)

(171

)

(171

)

Net income available to common stockholders

$

1,692

$

531

$

1,200

$

639

$

1,705

**

(1

)

$

3,423

$

3,943

(13

)

2024 Q3

Nine Months Ended September 30,

2024

2024

2024

2023

2023

2024

2023

2024 vs.

Q3

Q2

Q1

Q4

Q3

Q2

Q3

2024

2023

2023

Basic earnings per common share:(2)

Net income per basic common share

$

4.42

$

1.39

$

3.14

$

1.67

$

4.46

**

(1

)%

$

8.94

$

10.31

(13

)%

Diluted earnings per common share:(2)

Net income per diluted common share

$

4.41

$

1.38

$

3.13

$

1.67

$

4.45

**

(1

)%

$

8.92

$

10.28

(13

)%

Weighted-average common shares outstanding (in millions):

Basic common shares

383.0

383.1

382.2

381.9

382.5

382.8

382.7

Diluted common shares

383.7

383.9

383.4

382.8

383.3

383.7

383.6

CAPITAL ONE FINANCIAL CORPORATION (COF)

Table 4: Consolidated Balance Sheets

2024 Q3

2024

2024

2024

2023

2023

2024

2023

(Dollars in millions)

Q3

Q2

Q1

Q4

Q3

Q2

Q3

Assets:

Cash and cash equivalents:

Cash and due from banks

$

3,976

$

5,298

$

4,671

$

4,903

$

4,620

(25

)%

(14

)%

Interest-bearing deposits and other short-term investments

45,322

40,116

46,357

38,394

40,249

13

13

Total cash and cash equivalents

49,298

45,414

51,028

43,297

44,869

9

10

Restricted cash for securitization investors

421

2,415

474

458

435

(83

)

(3

)

Securities available for sale

83,500

79,250

78,398

79,117

74,837

5

12

Loans held for investment:

Unsecuritized loans held for investment

292,061

289,124

285,577

289,229

284,953

1

2

Loans held in consolidated trusts

28,182

29,062

29,577

31,243

29,827

(3

)

(6

)

Total loans held for investment

320,243

318,186

315,154

320,472

314,780

1

2

Allowance for credit losses

(16,534

)

(16,649

)

(15,380

)

(15,296

)

(14,955

)

(1

)

11

Net loans held for investment

303,709

301,537

299,774

305,176

299,825

1

1

Loans held for sale

96

808

1,631

854

742

(88

)

(87

)

Premises and equipment, net

4,440

4,396

4,366

4,375

4,378

1

1

Interest receivable

2,577

2,494

2,514

2,478

2,469

3

4

Goodwill

15,083

15,062

15,062

15,065

15,048

Other assets

27,309

28,642

28,473

27,644

28,832

(5

)

(5

)

Total assets

$

486,433

$

480,018

$

481,720

$

478,464

$

471,435

1

3

2024 Q3

2024

2024

2024

2023

2023

2024

2023

(Dollars in millions)

Q3

Q2

Q1

Q4

Q3

Q2

Q3

Liabilities:

Interest payable

$

705

$

668

$

762

$

649

$

685

6

%

3

%

Deposits:

Non-interest-bearing deposits

26,378

27,005

27,617

28,024

28,794

(2

)

(8

)

Interest-bearing deposits

327,253

324,437

323,352

320,389

317,217

1

3

Total deposits

353,631

351,442

350,969

348,413

346,011

1

2

Securitized debt obligations

15,881

17,291

17,661

18,043

17,417

(8

)

(9

)

Other debt:

Federal funds purchased and securities loaned or sold under agreements to repurchase

520

715

568

538

522

(27

)

Senior and subordinated notes

32,911

29,925

32,108

31,248

31,283

10

5

Other borrowings

24

25

24

27

25

(4

)

(4

)

Total other debt

33,455

30,665

32,700

31,813

31,830

9

5

Other liabilities

19,836

21,971

21,827

21,457

21,824

(10

)

(9

)

Total liabilities

423,508

422,037

423,919

420,375

417,767

1

Stockholders’ equity:

Preferred stock

0

0

0

0

0

Common stock

7

7

7

7

7

Additional paid-in capital, net

36,216

36,012

35,808

35,541

35,334

1

2

Retained earnings

63,698

62,211

61,905

60,945

60,529

2

5

Accumulated other comprehensive loss

(6,287

)

(9,701

)

(9,534

)

(8,268

)

(12,224

)

(35

)

(49

)

Treasury stock, at cost

(30,709

)

(30,548

)

(30,385

)

(30,136

)

(29,978

)

1

2

Total stockholders’ equity

62,925

57,981

57,801

58,089

53,668

9

17

Total liabilities and stockholders’ equity

$

486,433

$

480,018

$

481,720

$

478,464

$

471,435

1

3

CAPITAL ONE FINANCIAL CORPORATION (COF)

Table 5: Notes to Financial Summary, Selected Metrics and Consolidated Financial Statements (Tables 1—4)

(1)

Total net revenue was reduced by $624 million in Q3 2024, $649 million in Q2 2024, $630 million in Q1 2024, $566 million in Q4 2023 and $449 million in Q3 2023 for credit card finance charges and fees charged-off as uncollectible.

(2)

Dividends and undistributed earnings allocated to participating securities and earnings per share are computed independently for each period. Accordingly, the sum of each quarterly amount may not agree to the year-to-date total. We also provide adjusted diluted earnings per share, which is a non-GAAP measure. See “Table 15: Calculation of Regulatory Capital Measures and Reconciliation of Non-GAAP Measures” for additional information on our non-GAAP measures.

(3)

Tangible book value per common share is a non-GAAP measure calculated based on TCE divided by common shares outstanding. See “Table 15: Calculation of Regulatory Capital Measures and Reconciliation of Non-GAAP Measures” for additional information on non-GAAP measures.

(4)

Total net revenue margin is calculated based on annualized total net revenue for the period divided by average interest-earning assets for the period.

(5)

Net interest margin is calculated based on annualized net interest income for the period divided by average interest-earning assets for the period.

(6)

Return on average tangible assets is a non-GAAP measure calculated based on annualized income (loss) from continuing operations, net of tax, for the period divided by average tangible assets for the period. See “Table 15: Calculation of Regulatory Capital Measures and Reconciliation of Non-GAAP Measures” for additional information on non-GAAP measures.

(7)

Return on average common equity is calculated based on annualized net income (loss) available to common stockholders less annualized income (loss) from discontinued operations, net of tax, for the period, divided by average common equity. Our calculation of return on average common equity may not be comparable to similarly-titled measures reported by other companies.

(8)

Return on average tangible common equity is a non-GAAP measure calculated based on annualized net income (loss) available to common stockholders less annualized income (loss) from discontinued operations, net of tax, for the period, divided by average TCE. See “Table 15: Calculation of Regulatory Capital Measures and Reconciliation of Non-GAAP Measures” for additional information on non-GAAP measures.

(9)

Efficiency ratio is calculated based on total non-interest expense for the period divided by total net revenue for the period. We also provide an adjusted efficiency ratio, which is a non-GAAP measure. See “Table 15: Calculation of Regulatory Capital Measures and Reconciliation of Non-GAAP Measures” for additional information on our non-GAAP measures.

(10)

Operating efficiency ratio is calculated based on operating expense for the period divided by total net revenue for the period. We also provide an adjusted operating efficiency ratio, which is a non-GAAP measure. See “Table 15: Calculation of Regulatory Capital Measures and Reconciliation of Non-GAAP Measures” for additional information on our non-GAAP measures.

(11)

Net charge-off rate is calculated based on annualized net charge-offs for the period divided by average loans held for investment for the period.

(12)

Capital ratios as of the end of Q3 2024 are preliminary and therefore subject to change. See “Table 15: Calculation of Regulatory Capital Measures and Reconciliation of Non-GAAP Measures” for information on the calculation of each of these ratios.

(13)

TCE ratio is a non-GAAP measure calculated based on TCE divided by tangible assets. See “Table 15: Calculation of Regulatory Capital Measures and Reconciliation of Non-GAAP Measures” for additional information on non-GAAP measures.

**

Not meaningful.

CAPITAL ONE FINANCIAL CORPORATION (COF)

Table 6: Average Balances, Net Interest Income and Net Interest Margin

2024 Q3

2024 Q2

2023 Q3

(Dollars in millions, except as noted)

Average

Balance

Interest

Income/

Expense

Yield/Rate(1)

Average

Balance

Interest

Income/

Expense

Yield/Rate(1)

Average

Balance

Interest

Income/

Expense

Yield/Rate(1)

Interest-earning assets:

Loans, including loans held for sale

$

318,715

$

10,547

13.24

%

$

315,823

$

9,993

12.66

%

$

313,461

$

9,696

12.37

%

Investment securities

90,644

733

3.24

89,501

700

3.13

87,845

627

2.86

Cash equivalents and other

45,125

580

5.14

45,584

587

5.16

42,226

550

5.21

Total interest-earning assets

$

454,484

$

11,860

10.44

$

450,908

$

11,280

10.01

$

443,532

$

10,873

9.81

Interest-bearing liabilities:

Interest-bearing deposits

$

324,509

$

2,945

3.63

$

322,581

$

2,874

3.56

$

316,032

$

2,611

3.30

Securitized debt obligations

15,833

234

5.93

17,452

258

5.91

17,649

249

5.63

Senior and subordinated notes

32,041

596

7.43

30,978

591

7.64

31,522

579

7.36

Other borrowings and liabilities(2)

2,389

9

1.50

2,502

11

1.73

2,473

11

1.79

Total interest-bearing liabilities

$

374,772

$

3,784

4.04

$

373,513

$

3,734

4.00

$

367,676

$

3,450

3.75

Net interest income/spread

$

8,076

6.40

$

7,546

6.01

$

7,423

6.05

Impact of non-interest-bearing funding

0.71

0.69

0.64

Net interest margin(3)

7.11

%

6.70

%

6.69

%

Nine Months Ended September 30,

2024

2023

(Dollars in millions, except as noted)

Average

Balance

Interest

Income/

Expense

Yield/Rate(1)

Average

Balance

Interest

Income/

Expense

Yield/Rate(1)

Interest-earning assets:

Loans, including loans held for sale

$

316,707

$

30,460

12.82

%

$

310,657

$

27,476

11.79

%

Investment securities

89,580

2,120

3.16

89,259

1,881

2.81

Cash equivalents and other

44,791

1,737

5.17

39,405

1,436

4.86

Total interest-earning assets

$

451,078

$

34,317

10.14

$

439,321

$

30,793

9.35

Interest-bearing liabilities:

Interest-bearing deposits

$

321,856

$

8,631

3.58

$

312,702

$

6,744

2.88

Securitized debt obligations

17,036

753

5.90

17,558

696

5.28

Senior and subordinated notes

31,744

1,793

7.53

30,611

1,596

6.95

Other borrowings and liabilities(2)

2,422

30

1.67

2,410

35

1.94

Total interest-bearing liabilities

$

373,058

$

11,207

4.01

$

363,281

$

9,071

3.33

Net interest income/spread

$

23,110

6.14

$

21,722

6.02

Impact of non-interest-bearing funding

0.69

0.57

Net interest margin

6.83

%

6.59

%

CAPITAL ONE FINANCIAL CORPORATION (COF)

Table 7: Loan Information and Performance Statistics

2024 Q3

Nine Months Ended September 30,

(Dollars in millions, except as noted)

2024

Q3

2024

Q2

2024

Q1

2023

Q4

2023

Q3

2024

Q2

2023

Q3

2024

2023

2024 vs.

2023

Loans Held for Investment (Period-End)

Credit card:

Domestic credit card

$

149,400

$

147,065

$

143,861

$

147,666

$

140,320

2

%

6

%

$

149,400

$

140,320

6

%

International card businesses

7,251

6,830

6,733

6,881

6,463

6

12

7,251

6,463

12

Total credit card

156,651

153,895

150,594

154,547

146,783

2

7

156,651

146,783

7

Consumer banking:

Auto

75,505

74,385

73,801

74,075

75,456

2

75,505

75,456

Retail banking

1,253

1,278

1,298

1,362

1,388

(2

)

(10

)

1,253

1,388

(10

)

Total consumer banking

76,758

75,663

75,099

75,437

76,844

1

76,758

76,844

Commercial banking:

Commercial and multifamily real estate

32,199

32,832

34,272

34,446

35,622

(2

)

(10

)

32,199

35,622

(10

)

Commercial and industrial

54,635

55,796

55,189

56,042

55,531

(2

)

(2

)

54,635

55,531

(2

)

Total commercial banking

86,834

88,628

89,461

90,488

91,153

(2

)

(5

)

86,834

91,153

(5

)

Total loans held for investment

$

320,243

$

318,186

$

315,154

$

320,472

$

314,780

1

2

$

320,243

$

314,780

2

Loans Held for Investment (Average)

Credit card:

Domestic credit card

$

147,021

$

143,744

$

142,887

$

142,112

$

137,500

2

%

7

%

$

144,560

$

132,889

9

%

International card businesses

6,951

6,723

6,758

6,515

6,549

3

6

6,811

6,306

8

Total credit card

153,972

150,467

149,645

148,627

144,049

2

7

151,371

139,195

9

Consumer banking:

Auto

74,920

74,098

73,768

74,861

75,740

1

(1

)

74,264

76,473

(3

)

Retail banking

1,262

1,288

1,324

1,377

1,414

(2

)

(11

)

1,291

1,469

(12

)

Total consumer banking

76,182

75,386

75,092

76,238

77,154

1

(1

)

75,555

77,942

(3

)

Commercial banking:

Commercial and multifamily real estate

32,416

33,801

34,310

35,414

35,964

(4

)

(10

)

33,505

36,796

(9

)

Commercial and industrial

55,685

55,234

55,567

55,611

55,592

1

55,496

56,142

(1

)

Total commercial banking

88,101

89,035

89,877

91,025

91,556

(1

)

(4

)

89,001

92,938

(4

)

Total average loans held for investment

$

318,255

$

314,888

$

314,614

$

315,890

$

312,759

1

2

$

315,927

$

310,075

2

2024 Q3

Nine Months Ended September 30,

2024

Q3

2024

Q2

2024

Q1

2023

Q4

2023

Q3

2024

Q2

2023

Q3

2024

2023

2024 vs.

2023

Net Charge-Off (Recovery) Rates

Credit card:

Domestic credit card(4)(5)

5.61

%

6.05

%

5.94

%

5.35

%

4.40

%

(44) bps

121 bps

5.86

%

4.28

%

158 bps

International card businesses

5.23

5.03

5.16

4.94

4.87

20

36

5.14

4.80

34

Total credit card

5.60

6.00

5.90

5.33

4.42

(40

)

118

5.83

4.30

153

Consumer banking:

Auto

2.05

1.81

1.99

2.19

1.77

24

28

1.95

1.57

38

Retail banking

5.43

5.38

4.04

5.68

3.80

5

163

4.94

3.33

161

Total consumer banking

2.11

1.87

2.03

2.25

1.81

24

30

2.00

1.60

40

Commercial banking:

Commercial and multifamily real estate

0.26

0.11

0.20

0.96

0.27

15

(1

)

0.19

1.46

(127

)

Commercial and industrial

0.20

0.17

0.08

0.26

0.24

3

(4

)

0.15

0.13

2

Total commercial banking

0.22

0.15

0.13

0.53

0.25

7

(3

)

0.17

0.66

(49

)

Total net charge-offs

3.27

3.36

3.33

3.21

2.56

(9

)

71

3.32

2.53

79

30+ Day Performing Delinquency Rates

Credit card:

Domestic credit card

4.53

%

4.14

%

4.48

%

4.61

%

4.31

%

39 bps

22 bps

4.53

%

4.31

%

22 bps

International card businesses

4.53

4.63

4.83

4.67

4.43

(10

)

10

4.53

4.43

10

Total credit card

4.53

4.16

4.50

4.61

4.32

37

21

4.53

4.32

21

Consumer banking:

Auto

5.61

5.67

5.28

6.34

5.64

(6

)

(3

)

5.61

5.64

(3

)

Retail banking

0.95

1.57

0.95

1.19

1.07

(62

)

(12

)

0.95

1.07

(12

)

Total consumer banking

5.53

5.60

5.21

6.25

5.55

(7

)

(2

)

5.53

5.55

(2

)

Nonperforming Loans and Nonperforming Assets Rates(6)(7)

Credit card:

International card businesses

0.15

%

0.15

%

0.13

%

0.13

%

0.14

%

1 bps

0.15

%

0.14

%

1 bps

Total credit card

0.01

0.01

0.01

0.01

0.01

0.01

0.01

Consumer banking:

Auto

0.91

0.88

0.79

0.96

0.85

3 bps

6

0.91

0.85

6

Retail banking

2.19

2.81

3.21

3.36

3.28

(62

)

(109

)

2.19

3.28

(109

)

Total consumer banking

0.93

0.92

0.83

1.00

0.89

1

4

0.93

0.89

4

Commercial banking:

Commercial and multifamily real estate

1.96

1.28

1.58

1.23

1.29

68

67

1.96

1.29

67

Commercial and industrial

1.32

1.56

1.10

0.60

0.65

(24

)

67

1.32

0.65

67

Total commercial banking

1.55

1.46

1.28

0.84

0.90

9

65

1.55

0.90

65

Total nonperforming loans

0.65

0.63

0.57

0.48

0.48

2

17

0.65

0.48

17

Total nonperforming assets

0.67

0.64

0.58

0.50

0.50

3

17

0.67

0.50

17

CAPITAL ONE FINANCIAL CORPORATION (COF)

Table 8: Allowance for Credit Losses and Reserve for Unfunded Lending Commitments Activity

Three Months Ended September 30, 2024

Credit Card

Consumer Banking

(Dollars in millions)

Domestic

Card

International

Card

Businesses

Total Credit

Card

Auto

Retail

Banking

Total

Consumer

Banking

Commercial

Banking

Total

Allowance for credit losses:

Balance as of June 30, 2024

$

12,560

$

480

$

13,040

$

2,037

$

28

$

2,065

$

1,544

$

16,649

Charge-offs

(2,501

)

(131

)

(2,632

)

(684

)

(23

)

(707

)

(88

)

(3,427

)

Recoveries

438

40

478

300

6

306

39

823

Net charge-offs

(2,063

)

(91

)

(2,154

)

(384

)

(17

)

(401

)

(49

)

(2,604

)

Provision for credit losses

1,997

87

2,084

335

16

351

35

2,470

Allowance release for credit losses

(66

)

(4

)

(70

)

(49

)

(1

)

(50

)

(14

)

(134

)

Other changes(8)

19

19

19

Balance as of September 30, 2024

12,494

495

12,989

1,988

27

2,015

1,530

16,534

Reserve for unfunded lending commitments:

Balance as of June 30, 2024

129

129

Provision (benefit) for losses on unfunded lending commitments

13

13

Balance as of September 30, 2024

142

142

Combined allowance and reserve as of September 30, 2024

$

12,494

$

495

$

12,989

$

1,988

$

27

$

2,015

$

1,672

$

16,676

Nine Months Ended September 30, 2024

Credit Card

Consumer Banking

(Dollars in millions)

Domestic

Card

International

Card

Businesses

Total Credit

Card

Auto

Retail

Banking

Total

Consumer

Banking

Commercial

Banking

Total

Allowance for credit losses:

Balance as of December 31, 2023

$

11,261

$

448

$

11,709

$

2,002

$

40

$

2,042

$

1,545

$

15,296

Charge-offs

(7,509

)

(383

)

(7,892

)

(1,941

)

(62

)

(2,003

)

(166

)

(10,061

)

Recoveries

1,153

120

1,273

855

14

869

55

2,197

Net charge-offs

(6,356

)

(263

)

(6,619

)

(1,086

)

(48

)

(1,134

)

(111

)

(7,864

)

Provision for credit losses

7,589

299

7,888

1,072

35

1,107

96

9,091

Allowance build (release) for credit losses(9)

1,233

36

1,269

(14

)

(13

)

(27

)

(15

)

1,227

Other changes(8)

11

11

11

Balance as of September 30, 2024

12,494

495

12,989

1,988

27

2,015

1,530

16,534

Reserve for unfunded lending commitments:

Balance as of December 31, 2023

158

158

Provision (benefit) for losses on unfunded lending commitments

(16

)

(16

)

Balance as of September 30, 2024

142

142

Combined allowance and reserve as of September 30, 2024

$

12,494

$

495

$

12,989

$

1,988

$

27

$

2,015

$

1,672

$

16,676

CAPITAL ONE FINANCIAL CORPORATION (COF)

Table 9: Financial Summary—Business Segment Results

Three Months Ended September 30, 2024

Nine Months Ended September 30, 2024

(Dollars in millions)

Credit

Card

Consumer

Banking

Commercial

Banking(10)

Other(10)

Total

Credit

Card

Consumer

Banking

Commercial

Banking(10)

Other(10)

Total

Net interest income (loss)

$

5,743

$

2,028

$

596

$

(291

)

$

8,076

$

16,309

$

6,064

$

1,804

$

(1,067

)

$

23,110

Non-interest income (loss)

1,509

182

292

(45

)

1,938

4,491

513

844

(36

)

5,812

Total net revenue (loss)

7,252

2,210

888

(336

)

10,014

20,800

6,577

2,648

(1,103

)

28,922

Provision (benefit) for credit losses

2,084

351

48

(1

)

2,482

7,888

1,107

80

(1

)

9,074

Non-interest expense

3,367

1,331

495

121

5,314

9,730

3,827

1,493

347

15,397

Income (loss) from continuing operations before income taxes

1,801

528

345

(456

)

2,218

3,182

1,643

1,075

(1,449

)

4,451

Income tax provision (benefit)

427

125

82

(193

)

441

756

388

254

(601

)

797

Income (loss) from continuing operations, net of tax

$

1,374

$

403

$

263

$

(263

)

$

1,777

$

2,426

$

1,255

$

821

$

(848

)

$

3,654

Three Months Ended June 30, 2024

(Dollars in millions)

Credit

Card

Consumer

Banking

Commercial

Banking(10)

Other(10)

Total

Net interest income (loss)

$

5,294

$

2,025

$

609

$

(382

)

$

7,546

Non-interest income

1,506

172

271

11

1,960

Total net revenue (loss)

6,800

2,197

880

(371

)

9,506

Provision for credit losses

3,545

330

34

3,909

Non-interest expense

3,134

1,250

483

79

4,946

Income (loss) from continuing operations before income taxes

121

617

363

(450

)

651

Income tax provision (benefit)

30

146

85

(207

)

54

Income (loss) from continuing operations, net of tax

$

91

$

471

$

278

$

(243

)

$

597

Three Months Ended September 30, 2023

Nine Months Ended September 30, 2023

(Dollars in millions)

Credit

Card

Consumer

Banking

Commercial

Banking(10)

Other(10)

Total

Credit

Card

Consumer

Banking

Commercial

Banking(10)

Other(10)

Total

Net interest income (loss)

$

5,114

$

2,133

$

621

$

(445

)

$

7,423

$

14,498

$

6,762

$

1,901

$

(1,439

)

$

21,722

Non-interest income (loss)

1,513

142

288

1,943

4,375

426

757

1

5,559

Total net revenue (loss)

6,627

2,275

909

(445

)

9,366

18,873

7,188

2,658

(1,438

)

27,281

Provision for credit losses

1,953

213

116

2

2,284

6,298

747

521

3

7,569

Non-interest expense

3,015

1,262

512

71

4,860

9,073

3,776

1,524

226

14,599

Income (loss) from continuing operations before income taxes

1,659

800

281

(518

)

2,222

3,502

2,665

613

(1,667

)

5,113

Income tax provision (benefit)

393

189

67

(217

)

432

830

629

145

(672

)

932

Income (loss) from continuing operations, net of tax

$

1,266

$

611

$

214

$

(301

)

$

1,790

$

2,672

$

2,036

$

468

$

(995

)

$

4,181

CAPITAL ONE FINANCIAL CORPORATION (COF)

Table 10: Financial & Statistical Summary—Credit Card Business

2024 Q3 vs.

Nine Months Ended September 30,

(Dollars in millions, except as noted)

2024

Q3

2024

Q2

2024

Q1

2023

Q4

2023

Q3

2024

Q2

2023

Q3

2024

2023

2024 vs

2023

Credit Card

Earnings:

Net interest income

$

5,743

$

5,294

$

5,272

$

5,231

$

5,114

8

%

12

%

$

16,309

$

14,498

12

%

Non-interest income

1,509

1,506

1,476

1,565

1,513

4,491

4,375

3

Total net revenue

7,252

6,800

6,748

6,796

6,627

7

9

20,800

18,873

10

Provision for credit losses

2,084

3,545

2,259

2,353

1,953

(41

)

7

7,888

6,298

25

Non-interest expense

3,367

3,134

3,229

3,417

3,015

7

12

9,730

9,073

7

Income from continuing operations before income taxes

1,801

121

1,260

1,026

1,659

**

9

3,182

3,502

(9

)

Income tax provision

427

30

299

241

393

**

9

756

830

(9

)

Income from continuing operations, net of tax

$

1,374

$

91

$

961

$

785

$

1,266

**

9

$

2,426

$

2,672

(9

)

Selected performance metrics:

Period-end loans held for investment

$

156,651

$

153,895

$

150,594

$

154,547

$

146,783

2

7

$

156,651

$

146,783

7

Average loans held for investment

153,972

150,467

149,645

148,627

144,049

2

7

151,371

139,195

9

Average yield on loans outstanding(1)

19.66

%

18.79

%

18.84

%

18.96

%

19.02

%

87 bps

64 bps

19.10

%

18.40

%

70 bps

Total net revenue margin(11)

18.82

18.03

17.99

18.24

18.40

79

42

18.28

18.08

20

Net charge-off rate

5.60

6.00

5.90

5.33

4.42

(40

)

118

5.83

4.30

153

30+ day performing delinquency rate

4.53

4.16

4.50

4.61

4.32

37

21

4.53

4.32

21

30+ day delinquency rate

4.54

4.17

4.50

4.62

4.32

37

22

4.54

4.32

22

Nonperforming loan rate(6)

0.01

0.01

0.01

0.01

0.01

0.01

0.01

Purchase volume(12)

$

166,203

$

165,143

$

150,171

$

162,055

$

158,640

1

%

5

%

$

481,517

$

458,235

5

%

2024 Q3 vs.

Nine Months Ended September 30,

(Dollars in millions, except as noted)

2024

Q3

2024

Q2

2024

Q1

2023

Q4

2023

Q3

2024

Q2

2023

Q3

2024

2023

2024 vs.

2023

Domestic Card

Earnings:

Net interest income

$

5,434

$

5,001

$

4,972

$

4,940

$

4,827

9

%

13

%

$

15,407

$

13,670

13

%

Non-interest income

1,438

1,440

1,411

1,498

1,445

4,289

4,174

3

Total net revenue(13)

6,872

6,441

6,383

6,438

6,272

7

10

19,696

17,844

10

Provision for credit losses

1,997

3,435

2,157

2,238

1,861

(42

)

7

7,589

6,030

26

Non-interest expense

3,149

2,946

3,025

3,186

2,810

7

12

9,120

8,462

8

Income from continuing operations before income taxes

1,726

60

1,201

1,014

1,601

**

8

2,987

3,352

(11

)

Income tax provision

407

15

283

239

378

**

8

705

791

(11

)

Income from continuing operations, net of tax

$

1,319

$

45

$

918

$

775

$

1,223

**

8

$

2,282

$

2,561

(11

)

Selected performance metrics:

Period-end loans held for investment

$

149,400

$

147,065

$

143,861

$

147,666

$

140,320

2

6

$

149,400

$

140,320

6

Average loans held for investment

147,021

143,744

142,887

142,112

137,500

2

7

144,560

132,889

9

Average yield on loans outstanding(1)

19.62

%

18.73

%

18.76

%

18.88

%

18.96

%

89 bps

66 bps

19.04

%

18.31

%

73 bps

Total net revenue margin(11)(13)

18.67

17.87

17.82

18.07

18.24

80

43

18.12

17.90

22

Net charge-off rate(4)(5)

5.61

6.05

5.94

5.35

4.40

(44

)

121

5.86

4.28

158

30+ day performing delinquency rate

4.53

4.14

4.48

4.61

4.31

39

22

4.53

4.31

22

Purchase volume(12)

$

162,281

$

161,370

$

146,696

$

158,290

$

154,880

1

%

5

%

$

470,347

$

447,374

5

%

Refreshed FICO scores:(14)

Greater than 660

69

%

69

%

68

%

68

%

69

%

69

%

69

%

660 or below

31

31

32

32

31

31

31

Total

100

%

100

%

100

%

100

%

100

%

100

%

100

%

CAPITAL ONE FINANCIAL CORPORATION (COF)

Table 11: Financial & Statistical Summary—Consumer Banking Business

2024 Q3 vs.

Nine Months Ended September 30,

(Dollars in millions, except as noted)

2024

Q3

2024

Q2

2024

Q1

2023

Q4

2023

Q3

2024

Q2

2023

Q3

2024

2023

2024 vs.

2023

Consumer Banking

Earnings:

Net interest income

$

2,028

$

2,025

$

2,011

$

1,951

$

2,133

(5

)%

$

6,064

$

6,762

(10

)%

Non-interest income

182

172

159

163

142

6

%

28

513

426

20

Total net revenue

2,210

2,197

2,170

2,114

2,275

1

(3

)

6,577

7,188

(9

)

Provision for credit losses

351

330

426

422

213

6

65

1,107

747

48

Non-interest expense

1,331

1,250

1,246

1,402

1,262

6

5

3,827

3,776

1

Income from continuing operations before income taxes

528

617

498

290

800

(14

)

(34

)

1,643

2,665

(38

)

Income tax provision

125

146

117

68

189

(14

)

(34

)

388

629

(38

)

Income from continuing operations, net of tax

$

403

$

471

$

381

$

222

$

611

(14

)

(34

)

$

1,255

$

2,036

(38

)

Selected performance metrics:

Period-end loans held for investment

$

76,758

$

75,663

$

75,099

$

75,437

$

76,844

1

$

76,758

$

76,844

Average loans held for investment

76,182

75,386

75,092

76,238

77,154

1

(1

)

75,555

77,942

(3

)

Average yield on loans held for investment(1)

8.88

%

8.54

%

8.33

%

8.17

%

7.97

%

34 bps

91 bps

8.59

%

7.67

%

92 bps

Auto loan originations

$

9,158

$

8,463

$

7,522

$

6,157

$

7,452

8

%

23

%

$

25,143

$

20,823

21

%

Period-end deposits

309,569

305,422

300,806

296,171

290,789

1

6

309,569

290,789

6

Average deposits

306,121

300,794

294,448

291,486

287,457

2

6

300,475

283,991

6

Average deposits interest rate

3.33

%

3.22

%

3.15

%

3.06

%

2.85

%

11 bps

48 bps

3.23

%

2.43

%

80 bps

Net charge-off rate

2.11

1.87

2.03

2.25

1.81

24

30

2.00

1.60

40

30+ day performing delinquency rate

5.53

5.60

5.21

6.25

5.55

(7

)

(2

)

5.53

5.55

(2

)

30+ day delinquency rate

6.31

6.35

5.86

7.08

6.27

(4

)

4

6.31

6.27

4

Nonperforming loan rate(6)

0.93

0.92

0.83

1.00

0.89

1

4

0.93

0.89

4

Nonperforming asset rate(7)

1.01

0.99

0.91

1.09

0.96

2

5

1.01

0.96

5

Auto—At origination FICO scores:(15)

Greater than 660

53

%

53

%

53

%

53

%

52

%

1

%

53

%

52

%

1

%

621 - 660

20

20

20

20

20

20

20

620 or below

27

27

27

27

28

(1

)

27

28

(1

)

Total

100

%

100

%

100

%

100

%

100

%

100

%

100

%

CAPITAL ONE FINANCIAL CORPORATION (COF)

Table 12: Financial & Statistical Summary—Commercial Banking Business

2024 Q3 vs.

Nine Months Ended September 30,

(Dollars in millions, except as noted)

2024

Q3

2024

Q2

2024

Q1

2023

Q4

2023

Q3

2024

Q2

2023

Q3

2024

2023

2024 vs.

2023

Commercial Banking

Earnings:

Net interest income

$

596

$

609

$

599

$

617

$

621

(2

)%

(4

)%

$

1,804

$

1,901

(5

)%

Non-interest income

292

271

281

245

288

8

1

844

757

11

Total net revenue(10)

888

880

880

862

909

1

(2

)

2,648

2,658

Provision (benefit) for credit losses

48

34

(2

)

84

116

41

(59

)

80

521

(85

)

Non-interest expense

495

483

515

487

512

2

(3

)

1,493

1,524

(2

)

Income from continuing operations before income taxes

345

363

367

291

281

(5

)

23

1,075

613

75

Income tax provision

82

85

87

68

67

(4

)

22

254

145

75

Income from continuing operations, net of tax

$

263

$

278

$

280

$

223

$

214

(5

)

23

$

821

$

468

75

Selected performance metrics:

Period-end loans held for investment

$

86,834

$

88,628

$

89,461

$

90,488

$

91,153

(2

)

(5

)

$

86,834

$

91,153

(5

)

Average loans held for investment

88,101

89,035

89,877

91,025

91,556

(1

)

(4

)

89,001

92,938

(4

)

Average yield on loans held for investment(1)(10)

7.25

%

7.23

%

7.14

%

7.24

%

7.16

%

2 bps

9 bps

7.21

%

6.73

%

48 bps

Period-end deposits

$

30,598

$

29,210

$

31,082

$

32,712

$

36,035

5

%

(15

)%

$

30,598

$

36,035

(15

)%

Average deposits

30,365

30,810

31,844

34,525

37,279

(1

)

(19

)

31,004

38,383

(19

)

Average deposits interest rate

2.55

%

2.55

%

2.65

%

2.79

%

2.93

%

(38) bps

2.58

%

2.65

%

(7) bps

Net charge-off rate

0.22

0.15

0.13

0.53

0.25

7 bps

(3

)

0.17

0.66

(49

)

Nonperforming loan rate(6)

1.55

1.46

1.28

0.84

0.90

9

65

1.55

0.90

65

Nonperforming asset rate(7)

1.55

1.46

1.28

0.84

0.90

9

65

1.55

0.90

65

Risk category:(16)

Noncriticized

$

78,835

$

79,695

$

80,804

$

81,758

$

82,968

(1

)%

(5

)%

$

78,835

$

82,968

(5

)%

Criticized performing

6,651

7,639

7,509

7,969

7,363

(13

)

(10

)

6,651

7,363

(10

)

Criticized nonperforming

1,348

1,294

1,148

761

822

4

64

1,348

822

64

Total commercial banking loans held for investment

$

86,834

$

88,628

$

89,461

$

90,488

$

91,153

(2

)

(5

)

$

86,834

$

91,153

(5

)

Risk category as a percentage of period-end loans held for investment:(16)

Noncriticized

90.79

%

89.92

%

90.33

%

90.35

%

91.02

%

87 bps

(23) bps

90.79

%

91.02

%

(23) bps

Criticized performing

7.66

8.62

8.39

8.81

8.08

(96

)

(42

)

7.66

8.08

(42

)

Criticized nonperforming

1.55

1.46

1.28

0.84

0.90

9

65

1.55

0.90

65

Total commercial banking loans

100.00

%

100.00

%

100.00

%

100.00

%

100.00

%

100.00

%

100.00

%

CAPITAL ONE FINANCIAL CORPORATION (COF)

Table 13: Financial & Statistical Summary—Other and Total

2024 Q3 vs.

Nine Months Ended September 30,

(Dollars in millions)

2024

Q3

2024

Q2

2024

Q1

2023

Q4

2023

Q3

2024

Q2

2023

Q3

2024

2023

2024 vs.

2023

Other

Earnings:

Net interest loss

$

(291

)

$

(382

)

$

(394

)

$

(280

)

$

(445

)

(24

)%

(35)%

$

(1,067

)

$

(1,439

)

(26

)%

Non-interest income (loss)

(45

)

11

(2

)

14

**

**

(36

)

1

**

Total net loss(10)

(336

)

(371

)

(396

)

(266

)

(445

)

(9

)

(24)

(1,103

)

(1,438

)

(23

)

Provision (benefit) for credit losses

(1

)

(2

)

2

**

**

(1

)

3

**

Non-interest expense(17)(18)

121

79

147

411

71

53

70

347

226

54

Loss from continuing operations before income taxes

(456

)

(450

)

(543

)

(675

)

(518

)

1

(12)

(1,449

)

(1,667

)

(13

)

Income tax benefit

(193

)

(207

)

(201

)

(151

)

(217

)

(7

)

(11)

(601

)

(672

)

(11

)

Loss from continuing operations, net of tax

$

(263

)

$

(243

)

$

(342

)

$

(524

)

$

(301

)

8

(13)

$

(848

)

$

(995

)

(15

)

Selected performance metrics:

Period-end deposits

$

13,464

$

16,810

$

19,081

$

19,530

$

19,187

(20

)

(30)

$

13,464

$

19,187

(30

)

Average deposits

14,639

17,884

19,365

19,317

20,277

(18

)

(28)

17,286

20,582

(16

)

Total

Earnings:

Net interest income

$

8,076

$

7,546

$

7,488

$

7,519

$

7,423

7

%

9%

$

23,110

$

21,722

6

%

Non-interest income

1,938

1,960

1,914

1,987

1,943

(1

)

5,812

5,559

5

Total net revenue

10,014

9,506

9,402

9,506

9,366

5

7

28,922

27,281

6

Provision for credit losses

2,482

3,909

2,683

2,857

2,284

(37

)

9

9,074

7,569

20

Non-interest expense

5,314

4,946

5,137

5,717

4,860

7

9

15,397

14,599

5

Income from continuing operations before income taxes

2,218

651

1,582

932

2,222

**

4,451

5,113

(13

)

Income tax provision

441

54

302

226

432

**

2

797

932

(14

)

Income from continuing operations, net of tax

$

1,777

$

597

$

1,280

$

706

$

1,790

198

(1)

$

3,654

$

4,181

(13

)

Selected performance metrics:

Period-end loans held for investment

$

320,243

$

318,186

$

315,154

$

320,472

$

314,780

1

2

$

320,243

$

314,780

2

Average loans held for investment

318,255

314,888

314,614

315,890

312,759

1

2

315,927

310,075

2

Period-end deposits

353,631

351,442

350,969

348,413

346,011

1

2

353,631

346,011

2

Average deposits

351,125

349,488

345,657

345,328

345,013

2

348,765

342,956

2

CAPITAL ONE FINANCIAL CORPORATION (COF)

Table 14: Notes to Net Interest Margin, Loan, Allowance and Business Segment Disclosures (Tables 6—13)

(1)

Average yield is calculated based on annualized interest income for the period divided by average loans during the period. Annualized interest income does not include any allocations, such as funds transfer pricing. Average yield is calculated using whole dollar values for average balances and interest income/expense. Accordingly, total interest earning assets less total interest bearing liabilities may not total net interest income/spread.

(2)

Includes amounts related to entities that provide capital to low-income and rural communities of $2.0 billion, $2.1 billion and $2.0 billion for the third quarter, second quarter and first nine months of 2024, respectively, and $1.9 billion and $1.8 billion for the third quarter and first nine months of 2023, respectively. Related interest expense was $7 million, $8 million and $23 million for the third quarter, second quarter and first nine months of 2024, respectively, and $8 million and $24 million for the third quarter and first nine months of 2023, respectively.

(3)

The termination of our Walmart program agreement, effective May 21, 2024, (“Walmart Program Termination”) increased net interest margin by 22 basis points and 10 basis points in the third quarter and second quarter of 2024, respectively. Excluding this impact, the net interest margin would have been 6.89% and 6.60% in the third quarter and second quarter of 2024, respectively.

(4)

The Walmart Program Termination increased the Domestic Card net charge-off rate by 38 basis points and 19 basis points for Q3 2024 and Q2 2024, respectively. Excluding this impact, the Domestic Card net charge-off rate would have been 5.23% and 5.86% for Q3 2024 and Q2 2024, respectively.

(5)

In December 2023, we recognized $18 million of incremental net charge-offs on certain loans in hardship programs from the one-time impact of operational delays, which increased the Q4 2023 net charge-off rate by approximately 5 basis points. Excluding this impact, the Q4 2023 net charge-off rate would have been 5.30%.

(6)

Nonperforming loan rates are calculated based on nonperforming loans for each category divided by period-end total loans held for investment for each respective category. For Commercial Banking, loans categorized as nonperforming are considered criticized nonperforming.

(7)

Nonperforming assets consist of nonperforming loans, repossessed assets and other foreclosed assets. The total nonperforming asset rate is calculated based on total nonperforming assets divided by the combined period-end total loans held for investment, repossessed assets and other foreclosed assets.

(8)

Primarily represents foreign currency translation adjustments.

(9)

The Walmart Program Termination resulted in an allowance for credit losses build in Domestic Card of $826 million in the second quarter of 2024.

(10)

Some of our commercial investments generate tax-exempt income, tax credits or other tax benefits. Accordingly, we present our Commercial Banking revenue and yields on a taxable-equivalent basis, calculated using the federal statutory tax rate of 21% and state taxes where applicable, with offsetting reductions to the Other category.

(11)

Total net revenue margin is calculated based on annualized total net revenue for the period divided by average interest-earning assets for the period.

(12)

Purchase volume consists of purchase transactions, net of returns, for the period, and excludes cash advance and balance transfer transactions.

(13)

The Walmart Program Termination increased Domestic Card net revenue margin by 51 basis points and 10 basis points in the third quarter and second quarter of 2024, respectively. Excluding this impact, the Domestic Card net revenue margin would have been 18.16% and 17.77% in the third quarter and second quarter of 2024, respectively.

(14)

Percentages represent period-end loans held for investment in each credit score category. Domestic Card credit scores generally represent FICO scores. These scores are obtained from one of the major credit bureaus at origination and are refreshed monthly thereafter. We approximate non-FICO credit scores to comparable FICO scores for consistency purposes. Balances for which no credit score is available or the credit score is invalid are included in the 660 or below category.

(15)

Percentages represent period-end loans held for investment in each credit score category. Auto credit scores generally represent average FICO scores obtained from three credit bureaus at the time of application and are not refreshed thereafter. Balances for which no credit score is available or the credit score is invalid are included in the 620 or below category.

(16)

Criticized exposures correspond to the “Special Mention,” “Substandard” and “Doubtful” asset categories defined by bank regulatory authorities.

(17)

Includes the impact of ($9 million), $8 million, $42 million and $289 million FDIC special assessment in Q3 2024, Q2 2024, Q1 2024 and Q4 2023, respectively.

(18)

Includes the impact of $63 million and $31 million in Discover integration expenses in Q3 2024 and Q2 2024, respectively, as well as any charges incurred as a result of restructuring activities for the periods presented.

**

Not meaningful.

CAPITAL ONE FINANCIAL CORPORATION (COF)

Table 15: Calculation of Regulatory Capital Measures and Reconciliation of Non-GAAP Measures(1)

Basel III Standardized Approach

(Dollars in millions, except as noted)

September 30,

2024

June 30,

2024

March 31,

2024

December 31,

2023

September 30,

2023

Regulatory Capital Metrics

Common equity excluding AOCI

$

64,966

$

63,435

$

63,088

$

62,710

$

62,245

Adjustments:

AOCI, net of tax(2)

58

13

14

27

(9

)

Goodwill, net of related deferred tax liabilities

(14,816

)

(14,800

)

(14,804

)

(14,811

)

(14,797

)

Other Intangible and deferred tax assets, net of deferred tax liabilities

(252

)

(271

)

(291

)

(311

)

(333

)

Common equity Tier 1 capital

$

49,956

$

48,377

$

48,007

$

47,615

$

47,106

Tier 1 capital

$

54,801

$

53,222

$

52,852

$

52,460

$

51,952

Total capital(3)

61,150

59,875

59,484

59,124

58,844

Risk-weighted assets

368,096

366,959

366,161

369,206

362,962

Adjusted average assets(4)

473,146

470,915

468,030

467,553

464,286

Capital Ratios

Common equity Tier 1 capital(5)

13.6

%

13.2

%

13.1

%

12.9

%

13.0

%

Tier 1 capital(6)

14.9

14.5

14.4

14.2

14.3

Total capital(7)

16.6

16.3

16.2

16.0

16.2

Tier 1 leverage(4)

11.6

11.3

11.3

11.2

11.2

TCE(8)

9.1

8.2

8.1

8.2

7.3

Reconciliation of Non-GAAP Measures

The following non-GAAP measures consist of our adjusted results that we believe help investors and users of our financial information understand the effect of adjusting items on our selected reported results, however, they may not be comparable to similarly-titled measures reported by other companies. These adjusted results provide alternate measurements of our operating performance, both for the current period and trends across multiple periods. The following tables present reconciliations of these non-GAAP measures to the applicable amounts measured in accordance with GAAP.

2024

2024

2024

2023

2023

Nine Months Ended September 30,

(Dollars in millions, except per share data and as noted)

Q3

Q2

Q1

Q4

Q3

2024

2023

Adjusted diluted earnings per share (“EPS”):

Net income available to common stockholders (GAAP)

$

1,692

$

531

$

1,200

$

639

$

1,705

$

3,423

$

3,943

Allowance build for Walmart program agreement loss sharing termination

826

826

Walmart program agreement termination contra revenue impact

27

27

Discover integration expenses

63

31

94

FDIC special assessment

(9

)

8

42

289

41

Adjusted net income available to common stockholders before income tax impacts (non-GAAP)

1,746

1,423

1,242

928

1,705

4,411

3,943

Income tax impacts

(13

)

(218

)

(10

)

(70

)

(241

)

Adjusted net income available to common stockholders (non-GAAP)

$

1,733

$

1,205

$

1,232

$

858

$

1,705

$

4,170

$

3,943

Diluted weighted-average common shares outstanding (in millions) (GAAP)

383.7

383.9

383.4

382.8

383.3

383.7

383.6

Diluted EPS (GAAP)

$

4.41

$

1.38

$

3.13

$

1.67

$

4.45

$

8.92

$

10.28

Impact of adjustments noted above

0.10

1.76

0.08

0.57

1.94

Adjusted diluted EPS (non-GAAP)

$

4.51

$

3.14

$

3.21

$

2.24

$

4.45

$

10.86

$

10.28

Adjusted efficiency ratio:

Non-interest expense (GAAP)

$

5,314

$

4,946

$

5,137

$

5,717

$

4,860

$

15,397

$

14,599

Discover integration expenses

(63

)

(31

)

(94

)

FDIC special assessment

9

(8

)

(42

)

(289

)

(41

)

Adjusted non-interest expense (non-GAAP)

$

5,260

$

4,907

$

5,095

$

5,428

$

4,860

$

15,262

$

14,599

Total net revenue (GAAP)

$

10,014

$

9,506

$

9,402

$

9,506

$

9,366

$

28,922

$

27,281

Walmart program agreement termination contra revenue impact

27

27

Adjusted net revenue (non-GAAP)

$

10,014

$

9,533

$

9,402

$

9,506

$

9,366

$

28,949

$

27,281

Efficiency ratio (GAAP)

53.07

%

52.03

%

54.64

%

60.14

%

51.89

%

53.24

%

53.51

%

Impact of adjustments noted above

(54) bps

(56) bps

(45) bps

(304) bps

— bps

(52) bps

— bps

Adjusted efficiency ratio (non-GAAP)

52.53

%

51.47

%

54.19

%

57.10

%

51.89

%

52.72

%

53.51

%

Adjusted operating efficiency ratio:

Operating expense (GAAP)

$

4,201

$

3,882

$

4,127

$

4,463

$

3,888

$

12,210

$

11,844

Discover integration expenses

(63

)

(31

)

(94

)

FDIC special assessment

9

(8

)

(42

)

(289

)

(41

)

Adjusted operating expense (non-GAAP)

$

4,147

$

3,843

$

4,085

$

4,174

$

3,888

$

12,075

$

11,844

Total net revenue (GAAP)

10,014

$

9,506

$

9,402

$

9,506

$

9,366

$

28,922

$

27,281

Walmart program agreement termination contra revenue impact

27

27

Adjusted net revenue (non-GAAP)

$

10,014

$

9,533

$

9,402

$

9,506

$

9,366

$

28,949

$

27,281

Operating efficiency ratio (GAAP)

41.95

%

40.84

%

43.89

%

46.95

%

41.51

%

42.22

%

43.41

%

Impact of adjustments noted above

(54) bps

(53) bps

(44) bps

(304) bps

— bps

(51) bps

— bps

Adjusted operating efficiency ratio (non-GAAP)

41.41

%

40.31

%

43.45

%

43.91

%

41.51

%

41.71

%

43.41

%

Reconciliation of Non-GAAP Measures

The following summarizes our non-GAAP measures. While these non-GAAP measures are widely used by investors, analysts and bank regulatory agencies to assess the operating performance and capital position of financial services companies, they may not be comparable to similarly-titled measures reported by other companies. The following table presents reconciliations of these non-GAAP measures to the applicable amounts measured in accordance with GAAP.

2024

2024

2024

2023

2023

(Dollars in millions)

Q3

Q2

Q1

Q4

Q3

Pre- Provision Earnings

Total net revenue

$

10,014

$

9,506

$

9,402

$

9,506

$

9,366

Non-interest expense

(5,314

)

(4,946

)

(5,137

)

(5,717

)

(4,860

)

Pre-provision earnings(9)

$

4,700

$

4,560

$

4,265

$

3,789

$

4,506

Tangible Common Equity (Period-End)

Stockholders’ equity

$

62,925

$

57,981

$

57,801

$

58,089

$

53,668

Goodwill and other intangible assets(10)

(15,214

)

(15,226

)

(15,257

)

(15,289

)

(15,308

)

Noncumulative perpetual preferred stock

(4,845

)

(4,845

)

(4,845

)

(4,845

)

(4,845

)

Tangible common equity(11)

$

42,866

$

37,910

$

37,699

$

37,955

$

33,515

Tangible Common Equity (Average)

Stockholders’ equity

$

61,289

$

58,107

$

57,998

$

55,632

$

55,012

Goodwill and other intangible assets(10)

(15,225

)

(15,249

)

(15,280

)

(15,304

)

(15,348

)

Noncumulative perpetual preferred stock

(4,845

)

(4,845

)

(4,845

)

(4,845

)

(4,845

)

Tangible common equity(11)

$

41,219

$

38,013

$

37,873

$

35,483

$

34,819

Return on Tangible Common Equity (Average)

Net income available to common stockholders

$

1,692

$

531

$

1,200

$

639

$

1,705

Tangible common equity (Average)

41,219

38,013

37,873

35,483

34,819

Return on tangible common equity(11)(12)

16.42

%

5.59

%

12.67

%

7.20

%

19.59

%

Tangible Assets (Period-End)

Total assets

$

486,433

$

480,018

$

481,720

$

478,464

$

471,435

Goodwill and other intangible assets(10)

(15,214

)

(15,226

)

(15,257

)

(15,289

)

(15,308

)

Tangible assets(11)

$

471,219

$

464,792

$

466,463

$

463,175

$

456,127

2024

2024

2024

2023

2023

(Dollars in millions)

Q3

Q2

Q1

Q4

Q3

Tangible Assets (Average)

Total assets

$

481,219

$

477,285

$

474,995

$

472,594

$

469,860

Goodwill and other intangible assets(10)

(15,225

)

(15,249

)

(15,280

)

(15,304

)

(15,348

)

Tangible assets(11)

$

465,994

$

462,036

$

459,715

$

457,290

$

454,512

Return on Tangible Assets (Average)

Net income

$

1,777

$

597

$

1,280

$

706

$

1,790

Tangible Assets (Average)

465,994

462,036

459,715

457,290

454,512

Return on tangible assets(11)(13)

1.53

%

0.52

%

1.11

%

0.62

%

1.58

%

TCE Ratio

Tangible common equity (Period-end)

$

42,866

$

37,910

$

37,699

$

37,955

$

33,515

Tangible Assets (Period-end)

471,219

464,792

466,463

463,175

456,127

TCE Ratio(11)

9.1

%

8.2

%

8.1

%

8.2

%

7.3

%

Tangible Book Value per Common Share

Tangible common equity (Period-end)

$

42,866

$

37,910

$

37,699

$

37,955

$

33,515

Outstanding Common Shares

381.5

381.9

382.1

380.4

381.0

Tangible book value per common share(11)

$

112.36

$

99.28

$

98.67

$

99.78

$

87.97

__________

(1)

Regulatory capital metrics and capital ratios as of September 30, 2024 are preliminary and therefore subject to change.

(2)

Excludes certain components of AOCI in accordance with rules applicable to Category III institutions.

(3)

Total capital equals the sum of Tier 1 capital and Tier 2 capital.

(4)

Adjusted average assets for the purpose of calculating our Tier 1 leverage ratio represents total average assets adjusted for amounts that are deducted from Tier 1 capital, predominately goodwill and intangible assets. Tier 1 leverage ratio is a regulatory capital measure calculated based on Tier 1 capital divided by adjusted average assets.

(5)

Common equity Tier 1 capital ratio is a regulatory capital measure calculated based on common equity Tier 1 capital divided by risk-weighted assets.

(6)

Tier 1 capital ratio is a regulatory capital measure calculated based on Tier 1 capital divided by risk-weighted assets.

(7)

Total capital ratio is a regulatory capital measure calculated based on total capital divided by risk-weighted assets.

(8)

TCE ratio is a Non-GAAP measure calculated based on TCE divided by tangible assets.

(9)

Management believes that this financial metric is useful in assessing the ability of a lending institution to generate income in excess of its provision for credit losses.

(10)

Includes impact of related deferred taxes.

(11)

Management believes that this financial metric is useful in assessing capital adequacy and the level of returns generated.

(12)

Return on average tangible common equity is a non-GAAP measure calculated based on annualized net income (loss) available to common stockholders less annualized income (loss) from discontinued operations, net of tax, for the period, divided by average TCE.

(13)

Return on average tangible assets is a non-GAAP measure calculated based on annualized income (loss) from continuing operations, net of tax, for the period divided by average tangible assets for the period.