TORONTO, March 12, 2014 /CNW/ - Redknee Solutions Inc. (TSX: RKN), a leading provider of business-critical billing and charging software
for communications service providers, is pleased to announce the
results from a recent survey released by Telecoms.com Intelligence,
which focuses on Business Support System (BSS) requirements for 4G/LTE
networks. The survey, in which Telecoms.com Intelligence sought the
opinions of executives from more than 60 operators, found that the lack
of real-time BSS capabilities posed the single most important
limitation for 56 percent of respondents as they look to launch new LTE
services.
In the report 'Operator Perspectives on 4G BSS Requirements,'
respondents from across the globe agreed that the absence of real-time
BSS functionality when launching 4G services is a major challenge that
hinders their ability to enable the flexibility and responsiveness they
need to support their long term goals. In addition to the absence of
real time capabilities, respondents listed time to market for launching
new services, limited pricing strategies, and a lack of integration
across the BSS environment as other serious challenges they face when
considering LTE.
Mike Hibberd, Editor of Telecoms.com, commented:
"Operators need to improve their flexibility, agility and time to market
for new services if they are to compete effectively against internet
players. This survey showed that BSS portfolios marked by a lack of
integration and a clutter of legacy systems represent a serious
obstacle to operators' aims in this regard, either delaying the
necessary improvements or blocking them altogether."
Lucas Skoczkowski, Redknee's CEO commented:
"The results of this survey come at an important crossroad for operators
as the roll out of LTE networks continues to accelerate. The underlying
conclusion shows that operators have recognized that they are
ill-equipped to fulfil their LTE/4G monetization strategies. While
real-time solutions have been around for a while, operators are still
hamstrung by their legacy prepaid voice billing systems, which can't
manage data, or by their postpaid systems, which have limited real-time
capabilities. In addition, the conversation of how operators achieve
convergence becomes more imperative for 4G as operators recognize that
their complex operations are now creating a significant roadblock to
monetizing 4G."
Redknee acknowledges that an 'all-or-nothing' full BSS transformation is
not always necessary in order to overcome these challenges. In
contrast, following a strategic 'best according to need' approach helps
to better meet the needs for the individual operator. This requires
open, flexible systems that solve end-to-end problems in defined spaces
while at the same time fit well with other marketplace solutions.
Redknee further believes that advancement of cloud-based solutions
allows operator IT shops to leverage hosted environments to handle
spare capacity and to migrate priority systems to an external
environment while managing core systems concretely.
To learn more about the Operator Perspectives for 4G BSS Requirements
Survey, Redknee will be hosting a webinar on March 20th, 2014 at 10:00 AM EST. To register your attendance, please visit the
Telecoms.com website.
Redknee's real-time charging, policy management, billing and customer
care solution enables CSPs to monetize and optimize the subscriber
experience across the entire customer lifecycle. From activation to
provisioning, to providing a 360 degree view of the customers' usage,
preferences, and integration with third-party social media sites, to
empowering customers with self-care tools and the ability to pay for
services on the go, Redknee supports some of the largest service
providers in the world. In addition, Redknee's highly scalable and
flexible solution enables CSPs to monetize third party relationships
and content, support resellers and dealers and launch multi-country
operations quickly, effectively and with a low total cost of ownership.
Available on-premise, cloud-based and as a Software-as-a-Service
offering, Redknee provides a complete portfolio of monetization and
subscriber management solutions that empowers a connected customer
experience, marketing agility, transparent operations and supports
service providers' growth strategies beyond the telecom industry.
For more information about Redknee and their solutions, please go to www.redknee.com.
About Telecoms.com Intelligence
Telecoms.com Intelligence is the industry research offering from the
leading news and analysis portal for the global telecoms industry. With
over 80,000 unique monthly visitors and more than 70,000 registrations
to its webinar platform, Telecoms.com has access to executive opinion
of unrivalled breadth and depth. That opinion needs context and the
Telecoms.com Intelligence editorial team excels at transforming raw
data into insight and analysis. And with a variety of print and digital
channels, including Mobile Communications International magazine,
Telecoms.com Intelligence can drive unbeatable awareness of its
findings.
About Redknee
Redknee is a leading global provider of innovative communication
software products, solutions and services. Redknee's award-winning
solutions enable service providers to monetize new services, business
models and content and to deliver a comprehensive customer experience -
through either SaaS or on-premise based solutions. Redknee's revenue
and subscriber management platform provides innovative converged
billing, charging, customer care, and payments solutions for voice,
messaging and data services to over 200 service providers in over 90
countries. Established in 1999, Redknee Solutions Inc. (TSX: RKN) is
the parent of the wholly-owned operating subsidiary Redknee Inc. and
its various subsidiaries. References to Redknee refer to the combined
operations of those entities. For more information about Redknee and
its solutions, please go to www.redknee.com.
SOURCE Redknee Solutions Inc.
