Production Problems with Verse 1g 510 cart Message to Valens: As an investor, I’m concerned by the number of comments on the Ontario Cannabis Store’s Reddit r/TheOCS. I read 4 or 5 comments about the Verse Tropic Lemon 510 Thread Cartridge having problems with clogging and/or leaking. Most comments appeared to be about a month old. Were there any production problems that you’re aware of? Have they been fixed? You guys might want to do some damage control.
Reply from Valens: Thank you for reaching out and bringing this to our attention. We have taken serious consideration of this feedback and we’ve made the decision to substitute CCELL® technology in our production of the Verse 1g cartridge. We’re currently in the process of getting these updated products into the market.
Separate reply from Valens to an End-User: We are very sorry you have experienced this issue with your 1g Verse Cannabis vape cartridge. We know you have been in touch with Verse's customer care department; however, we also wanted to reach out as the LP for this product and let you know that we have taken serious consideration of this feedback and are substituting CCELL® technology in our current and future productions of the Verse 1g cartridge and are in the process of getting them into the marketplace now. We thank you for providing this feedback and welcome you to please reach out to us with any additional comments at any time.