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DCM’s Tech-enabled Solutions Are Helping Canada’s Largest Financial Institutions Drive Productivity Improvements and Accelerate Personalized Digital Communications
2021-06-07 07:30 ET - News Release
BRAMPTON, Ontario -- (Business Wire)
DATA Communications Management Corp. (TSX: DCM) (“DCM” or the "Company"), a leading provider of marketing and business communication solutions to companies across North America, is helping Canada’s largest financial institutions drive productivity improvements and accelerate personalized digital communications. DCM’s financial services business represents approximately 24% of the Company’s total revenue, with clients including the top five Schedule I Canadian banks.
DCM’s proprietary enterprise content and workflow digital management platform, DCM | Flex, is helping its financial services clients respond to rapidly changing consumer communication behaviors. As more routine banking transactions and client relationships have moved to digital, DCM delivers programs with enhanced content personalization and relevant messaging in the customer’s preferred channel.
“We are market leaders in effectively managing conventional print programs and distributing products that are critical to bank, wealth management and insurance operations,” said Tammy Oram, Senior Director of Financial Solutions of DCM. “We also have decades of experience delivering tech-enabled workflow automation to support the operational and highly personalized marketing needs of our financial services clients while ensuring brand consistency and regulatory compliance.”
DCM’s tech-enabled services deliver against our clients’ dynamic communication and marketing workflow needs and help drive collaboration across their multiple business units. Consumer movements have changed dramatically over the last number of years and have accelerated with the pandemic. The trend towards increased customization and individualization is expected to continue. Given the technical capabilities of DCM, the Company is well positioned to deliver market leading tech-enabled solutions to our clients.
“The most respected Canadian financial institutions trust DCM to streamline complex multi-channel communications that deliver more meaningful connections with their customers.” said Richard Kellam, President and CEO of DCM. “We are proud of our long-standing history and collaborative partnerships with Canada’s top financial services brands. Our clear understanding of our clients’ key strategic priorities, coupled with our digital solutions, is a key differentiator and competitive advantage in the market.”
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