Telus Corp T.T

Alternate Symbol(s): TU

Communication Services Telecom Services

TELUS Corporation is a Canada-based communications technology company. The Company provides a range of technology solutions, including mobile and fixed voice and data telecommunications services and products, healthcare software and technology solutions, and digitally led customer experiences. Data services include Internet protocol; television; hosting, managed information technology and cloud-based services; and home and business security. Its TELUS technology solutions segment includes network revenues and equipment sales arising from mobile technologies, data revenues, healthcare software and technology solutions, agriculture and consumer goods services, voice, and other telecommunications services revenues. Its TELUS International segment comprises digital customer experience and digital-enablement transformation solutions, including artificial intelligence (AI) and content management solutions. It is also a cybersecurity provider specializing in advanced penetration testing.

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Telus Corp

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Comment by trypodon Aug 05, 2005 4:14am

239 Views

Post# 9363105

RE: What a Load of Crap

"In the meantime, Mr. McArthur said Telus managers are meeting the service requirements of federal regulators to answer 80 per cent of phone calls to call centres within 20 seconds" If you dump 75% of calls back to DT or the front of IVR again you begin to realize how desperate Telus is. In reality perhaps 80% of 25% of calls are within CRTC guidelines. So noted.

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