Sears Holdings (NSD:SHLD, StockForum), well-known retailer, announced today that they have selected Descartes Systems Group (TSX:DSG, StockForum), a global leader in uniting logistics-intensive businesses in commerce, to provide a home delivery solution that is expected to enhance customer service and increase home delivery operation efficiency.
According to Jeff Starecheski, Vice President Logistics Services at Sears Holdings, “We chose Descartes' home delivery solution because of its innovative approach and comprehensive capabilities from delivery appointment scheduling right through to mobile-enabled proof-of-delivery.”
Decartes' news release stated, “The integrated solution is comprised of Descartes Reservations(TM) for delivery appointment scheduling; Descartes Route Planner(TM) for route optimization, dispatch and tracking; Descartes Mobile(TM) for wireless communications and mobile applications; and Descartes Notifications(TM) for automated call-outs.”
It went on to explain, “The solution is available in multiple languages, supports a variety of mapping technologies and mobile device operating systems, and is deployed on a modular basis to accelerate time-to-value.”
Chief Commercial Officer at Descartes, Edward J. Ryan added, “We're thrilled to have Sears Holdings as a customer and we're looking forward to helping them quickly introduce enhanced home delivery services for their customers.
Ryan summed up, “We believe that leading retailers, such as Sears, are turning to Descartes for advanced solutions to differentiate their customer service from the competition.”
Shares were up 5.65% to $13.66 per share on the news.
Currently there are 62,726,740 shares outstanding with a market cap of $856.85 million.