Over a thousand critical customer applications supported by F5
BIG-IP platform
F5
Networks, Inc. (NASDAQ:FFIV),
the global leader in Application Delivery Networking (ADN), today
announced that Varolii,
market leader in Software-as-a-Service (SaaS) Customer Interaction
Management (CIM) solutions, is using F5 products to guarantee the
highest application availability for its customers, including prominent
Fortune 1000 and Fortune 500 companies.
“F5 technology gives us much stronger reliability and redundancy for our
cloud services, so we can confidently deliver B2C customer interaction
applications that demand near 100 percent uptime. These applications are
being used to communicate in a time critical manner with over three
million U.S. consumers per day,” said David McCann, President and CEO of
Varolii.
One major U.S.-based airline depends on Varolii to send its passengers
updated flight information via personalized voice, text, or email
messages. Another airline uses a Varolii automated communication
application to adjust flight and ground crew schedules when necessary.
During Superstorm Sandy in November 2012, more than 150 large U.S.
organizations used Varolii solutions to send critical communications to
their employees, crisis teams, state and local emergency responders,
utility customers, and students.
Prior to implementing F5 technology, Varolii relied on slower, expensive
network systems and had to manually redirect web traffic to alternate
data centers by configuring each application. But several years ago, the
organization installed BIG-IP
Local Traffic Manager™ (LTM®) devices, which
enabled Varolii to quickly and easily direct network traffic across
multiple servers to guarantee the highest application availability.
Varolii also deployed several BIG-IP
Global Traffic Manager™ (GTM™) devices, which help the
company provide near-instantaneous geo-redundant operational
capabilities.
“We looked at several different technology vendors, but F5 was the only
one that offered the combination of great features, platform
flexibility, and manageability,” said McCann. “Every customer
application we support goes through BIG-IP LTM and GTM. F5 has become an
essential part of our entire infrastructure—and our Fortune 500 clients
expect world class SLAs and applications that are always running and
must work at critical times.”
The F5 solution has also helped Varolii reduce the service recovery
window for one of its most critical applications from 45 minutes to 30
seconds. In addition, with BIG-IP LTM, Varolii has eliminated up to four
hours of monthly planned maintenance outages for customers because it no
longer has to manually redirect traffic. The F5 technologies have also
played a role in the organization’s data center consolidation, which
reduced the number of servers by 40 percent.
“We recognize how critical performance, availability, and reliability
are to SaaS vendors like Varolii and other enterprises that deliver
cloud-based services to hundreds of thousands of customers,” said Jason
Needham, Vice President of Product Management and Product Marketing at
F5 Networks. “Using F5 BIG-IP LTM and GTM, Varolii has the peace of mind
knowing they can always deliver highly reliable applications that
perform at the fastest levels and flexibly handle peak workloads. And
they never have to worry about downtime.”
Additional Resources
-
BIG-IP
Global Traffic Manager – Datasheet
-
BIG-IP
Local Traffic Manager – Datasheet
-
Varolii
– Case Study
About Varolii Corporation
Varolii is a leading provider of customer interaction management
applications. Our cloud-based communication services help organizations
more effectively interact with large numbers of customers and employees
through voice, text messages, smartphone applications, and email,
reducing cost of operations and improving service. The company's
award-winning Interact platform enables companies to deliver
personalized communication on a large scale, achieving better results
from fewer interactions. More than 450 companies trust Varolii to manage
more than four million interactions every business day. For more
information, visit www.varolii.com.
About F5 Networks
F5 Networks (NASDAQ:
FFIV) makes the connected world run better. F5 helps organizations
meet the demands and embrace the opportunities that come with the
relentless growth of voice, data, and video traffic, mobile workers, and
applications—in the data center, the network, and the cloud. The world’s
largest businesses, service providers, government entities, and consumer
brands rely on F5’s Intelligent Services Platform to deliver and protect
their applications and services while ensuring people stay connected.
Learn more at www.f5.com.
You can also follow @f5networks
on Twitter or visit us on Facebook
for more information about F5, its partners, and technology. For a
complete listing of F5 community sites, please visit www.f5.com/news-press-events/web-media/community.html.
F5, BIG-IP, Global Traffic Manager, GTM, Local Traffic Manager, and LTM
are trademarks or service marks of F5 Networks, Inc., in the U.S. and
other countries. All other product and company names herein may be
trademarks of their respective owners.
This press release may contain forward looking statements relating to
future events or future financial performance that involve risks and
uncertainties. Such statements can be identified by terminology such as
"may," "will," "should," "expects," "plans," "anticipates," "believes,"
"estimates," "predicts," "potential," or "continue," or the negative of
such terms or comparable terms. These statements are only predictions
and actual results could differ materially from those anticipated in
these statements based upon a number of factors including those
identified in the company's filings with the SEC.