Perficient Delivers Portal and Collaboration Solutions to Address Growing Social Business Needs of Customers
Perficient,
Inc. (NASDAQ: PRFT), a leading information technology consulting
firm serving Global 2000 and other large enterprise customers throughout
North America, is experiencing an increased demand from customers in
helping apply social business strategies and technologies to their
portal and collaboration solutions. Social business has the power to
increase employee productivity by giving users access to necessary
resources and allowing them to collaborate more intuitively. It can
drive innovation, improve customer loyalty, find efficiencies, mobilize
workforces and empower leaders.
“Social business is a powerful trend that cannot be ignored. Imagine if
all knowledge workers were empowered with the information they needed to
be successful – what kinds of innovative solutions could be created, and
what kind of relationships could be cultivated,” said Michael Porter,
principal for Perficient’s
National Portal and Social Practice. “Yet, organizations are still
challenged with how to get the right information to the right people
when they need it and in the format they want to consume it. This is
where a successful social business strategy can help create a winning
organization, one that allows for communication, ad hoc collaboration
and engagement both internally and externally with customers.”
Perficient partners with organizations to help navigate the social
landscape, and design and implement the right technologies, whether it
is CMS, portals or e-commerce solutions, to foster social interactions,
create engagement and realize more significant business results.
“Today, these organizations are realizing that jumping on the social
business bandwagon has to be well thought out, and take into
consideration the user experience. We see a major opportunity for the
chief marketing officer (CMO) and chief information officer to take the
lead and partner in crafting the right strategy for social business,”
continued Porter. “The social CMO is challenged with delivering value to
empowered customers, fostering lasting connections, and capturing and
measuring results. Fortunately, in addition to the numerous external
social media sites available, IBM provides powerful social portal and
social networking software in the form of WebSphere Portal and IBM
Connections. A large part of what we’re doing now around social business
is helping our customers couple the right tools with the right strategy.”
Witness Perficient’s Social Business Expertise in Action
Porter and Saren Sakurai, strategist for Perficient XD, will delve
deeper into the social CMO conversation at the IBM
Connect 2013 conference, the premier social, collaboration and
community event worldwide, which is being held Jan. 27 – 31 in Orlando,
Fla. In their session, “Social
CMO: Engaging the Consumer,” Porter and Sakurai will explore the
trends companies see that help engage their customers, including social
communities, gamification, web analytics, personalization, customer
segmentation and mobile. They also will touch on plans to help engage
potential customers and turn them into long-lasting relationships.
In addition, during the conference Perficient experts, Jonathan Distad
and Glenn Kline, will showcase how the company has partnered with
clients Premier
healthcare alliance and Fluor
Corporation to create exceptional web experiences using IBM’s latest
social business and collaboration solutions to improve customer
satisfaction and employee collaboration within organizations. Both
Distad and Kline recently were named an IBM
2013 Channel Champion for Collaboration Solutions, which recognizes
innovative thought leaders who have made a collective contribution over
the past year to the IBM community by demonstrating the power of IBM
solutions through successful client engagements, sharing knowledge and
experiences, and helping grow the community of business leaders focused
on IBM solutions.
Healthcare Gets Social at Premier healthcare alliance
Premier, a provider-owned performance improvement alliance of more than
2,700 U.S. hospitals and 90,000-plus other healthcare sites, maintains
the nation’s largest clinical, financial and outcomes database. It
contains information on one in every four patient discharges, 2.5
million real-time clinical transactions a day and close to $43 billion
in annual purchasing data.
In the session, “Premier Case Study: Saving Money and Lives through
Excellent Web Experiences,” Premier Chief Technology Officer Denise
Hatzidakis and Perficient’s portal, social, and collaboration expert
Jonathan Distad will discuss how, in partnership with IBM, Premier
developed solutions that offer social business capabilities and data
analytics to help health systems improve quality while safely reducing
costs.
Social Business Goes Global at Fluor Corporation
Perficient jointly delivered a global, social business intranet with its
client Fluor Corporation. Fluor Corporation delivers engineering,
procurement, construction, maintenance (EPCM), and project management to
governments and clients in diverse industries around the world. Through
its global network of offices on six continents, Fluor's 43,000
employees provide comprehensive capabilities and world-class expertise
in the fields of engineering, procurement, construction, commissioning,
fabrication, operations, maintenance and project management.
In the session, “Connect and Collaborate Globally: Fluor Corporation’s
Social Business Intranet,” Fluor expert Say Lim and Perficient expert
Glenn Kline will discuss the new social computing platform – OneFluor –
which is powered by IBM Connections and IBM WebSphere Portal with Web
Content Management, and delivers relevant communication and
collaboration capabilities to employees around the globe.
Find Out More
Perficient experts will be on hand at Connect 2013 in exhibit booth A22
to discuss how the company helps clients deliver exceptional web
experiences for all stakeholders, whether internal, customer-facing or
partner-centric, that achieve a desirable mix of brand, functionality,
usability, and technology innovation.
For more information on Perficient’s IBM expertise including analytics
to recognize changing market conditions and to attract new audiences;
technology expertise in portal,
collaboration, content management, BPM,
SOA, MDM,
Data Warehouse, Business
Analytics, and ECM; integration services for social media, web
analytics, structured & unstructured data; and IBM Lotus and WebSphere
education and enablement, visit www.perficient.com/connect2013.
For updates throughout the event, follow Perficient experts online at www.perficient.com/connect2013
and via social media by viewing Perficient’s
IBM Technologies blog, Perficient’s
Portals blog and on Twitter @Perficient_IBM
and @PRFT_Portals.
To learn more from Perficient expert Michael Porter, check out
Perficient’s recently published perspective, “Social
Business Ushers in New Normal for Enterprises in 2013.” In this
perspective, Porter offers his thought leadership and expertise on how
companies can address social business trends and offers insights into
what makes organizations truly social.
To schedule a media interview with a Perficient IBM or portal, social
and collaboration expert, please contact Liz Drazen at 314-529-3563 or liz.drazen@perficient.com.
About Perficient
Perficient is a leading information technology consulting firm serving
Global 2000 and enterprise customers throughout North America.
Perficient’s professionals serve clients from a network of offices
across North America and three offshore locations, in Eastern Europe,
India, and China. Perficient helps clients use Internet-based
technologies to improve productivity and competitiveness, strengthen
relationships with customers, suppliers and partners, and reduce
information technology costs. Perficient, traded on the Nasdaq Global
Select Market(SM), is a member of the Russell 2000® index and the S&P
SmallCap 600 index. Perficient is an award-winning “Premier Level” IBM
business partner, a TeamTIBCO partner, a Microsoft National Systems
Integrator and Gold Certified Partner, an EMC Select Services Team
Partner, and an Oracle Platinum Partner. For more information, please
visit www.perficient.com.
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