ServiceNow® (NYSE: NOW), the enterprise IT cloud company, today
announced that Tommy Bahama has implemented ServiceNow
software-as-a-service to consolidate multiple IT systems into a single
system of record, provide self-service
interaction for users and enhance the overall IT service experience.
Established in 1992, Tommy Bahama is the island-inspired lifestyle brand
that defines relaxed, sophisticated style in men’s and women’s
sportswear, swimwear, accessories, footwear and a complete home
furnishings collection. The company owns and operates over 100 Tommy
Bahama stores worldwide, with 15 of those locations offering a Tommy
Bahama restaurant & bar.
“We selected ServiceNow to help us evolve the way we deliver IT
services,” said Stewart Hubbard, vice president of Information
Technology for Tommy Bahama. “ServiceNow’s modern approach to IT service
automation will allow us to provide higher levels of customer service
across our corporate, retail and restaurant users.”
Tommy Bahama is currently using the ServiceNow IT Service Automation
Application Suite for incident
management, change
management, problem
management, configuration
management database and service
catalog. The company also uses the ServiceNow Orchestration
application to automate its new employee onboarding process. Using
ServiceNow, the Tommy Bahama IT team can now automatically provision an
active directory account.
“ServiceNow makes it possible for companies to rapidly automate and
standardize IT processes,” said Beth White, chief marketing officer,
ServiceNow. “With a single system of record for the enterprise, IT can
transform the way they deliver services.”
About Tommy Bahama
Tommy Bahama is part of Tommy Bahama Group, Inc., a wholly owned
subsidiary of Oxford Industries, Inc. (NYSE:OXM). Established in August
1992, with corporate headquarters in Seattle, Tommy Bahama is an
island-inspired lifestyle brand that defines relaxed, sophisticated
style in men’s and women’s sportswear, swimwear, accessories, footwear,
and a complete home furnishings collection. The company owns and
operates over 100 Tommy Bahama stores worldwide, with 15 of those
locations offering a Tommy Bahama restaurant & bar. Through a
partnership with Border Free global ecommerce, TommyBahama.com
ships merchandise directly to consumers in over 100 countries. Tommy
Bahama products are also available at the finest U.S. retailers,
including Nordstrom and other specialty retailers. Additional stores
will be opening this year. For more information, please visit www.tommybahama.com.
About ServiceNow
ServiceNow is the enterprise IT cloud company. We focus on transforming
enterprise IT by automating and standardizing business processes and
consolidating IT across the global enterprise. Organizations deploy our
service to create a single system of record for enterprise IT, lower
operational costs and enhance efficiency. Additionally, our customers
use our extensible platform to build custom applications for automating
activities unique to their business requirements. For more information,
visit www.servicenow.com.
ServiceNow and the ServiceNow logo are registered trademarks of
ServiceNow. All other brand and product names are trademarks or
registered trademarks of their respective holders.
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