Webgistix Corporation,
a Rakuten company and a global leader in eCommerce order fulfillment,
today released an infographic for eCommerce retailers with the
tongue-in-cheek title “How
to Lose Online Customers in Five Easy Steps.” The infographic
includes numerous statistics that help eCommerce retailers understand
the importance that consumers place on order accuracy, speed of
delivery, transparency, order tracking, and shipping costs.
“The holiday shopping season is here and consumers are ramping up their
spending,” said Joseph DiSorbo, founder and president of Webgistix.
“This infographic is a fun and informative look at some common mistakes
that retailers must avoid so they can maximize their profits, increase
referrals, and earn repeat business during the most important season of
the year.”
The valuable nuggets of information in the infographic include the
following:
-
29% of consumers will never buy from an eCommerce merchant again if
they receive even one incorrect order
-
42% of consumers have abandoned an eCommerce shopping cart when they
realized the delivery time would be too slow
-
60% of consumers expect to be given a delivery date when they shop
online
-
75% of consumers feel every eCommerce merchant should offer a way to
track orders online
-
80% of consumers say a free shipping option is important when they
shop online.
Webgistix is known for its 100% Accuracy Guarantee and 2-Day Delivery
Network that helps eCommerce retailers exceed buyer expectations when it
comes to accurate and fast delivery of online orders.
Webgistix’s SmartSuite of eCommerce business services includes:
-
SmartFill for order management and inventory tracking
-
SmartFreight to expedite inbound inventory shipments to Webgistix’s
fulfillment centers
-
SmartStock to ensure inventory is processed and made available for
shipment within 24 hours of arriving at a Webgistix fulfillment center
SmartFill supports multi-channel fulfillment featuring integrations with
leading eCommerce shopping carts and platforms, including Rakuten.com
Shopping as well as Amazon (Nasdaq: AMZN), eBay (Nasdaq: EBAY) and
Google (Nasdaq: GOOG), Volusion, 3DCart and BigCommerce.
About Webgistix
Founded in 2001, Webgistix (www.webgistix.com)
is a Rakuten company and a global leader in eCommerce order fulfillment.
Copyright Business Wire 2013