SumTotal®
Systems, LLC, the largest independent provider of integrated HR
solutions, today announced that Bluegreen
Corporation selected SumTotal’s cloud-based Talent
Expansion applications to increase associate engagement, improve
customer satisfaction and drive business success.
Bluegreen Corporation, a vacation-ownership company and a wholly-owned
subsidiary of Woodbridge Holdings, LLC, and an indirect subsidiary of
BFC Financial Corporation, is a leading timeshare-sales, marketing and
resort management company. To deliver associates the information they
need, when and where they need it, Bluegreen required a robust,
user-friendly HR solution that could be deployed quickly and easily to
its almost 4,500 associates in 60 locations in the US and Caribbean.
“Nearly 1,900 of our associates do not have access to computers during
their workday. We needed a mobile solution, like SumTotal, that would
enhance learner engagement, create communities to foster greater
collaboration, and embed development that is tied back to performance
into their day-to-day work,” said Stephen Wilke, director of human
resource development for Bluegreen.
Debra Crombie, senior director of resort operations learning and
development, said they also wanted a technology platform that enabled
distance learning for their 2,200 geographically dispersed associates,
who are often unable to leave their resorts for regional training
opportunities.
“It’s critical we find a more-effective way to help deliver on our
purpose of Share Happiness and on our service philosophy ‘hospitality
happens here’™,” Crombie said. “We have a small training team
in place, and having the tools to develop associates professionally, at
the point of need, could be a game changer for customer experience and
associate engagement.”
Beyond its administrative and resort staff, the company has
customer-care representatives who support its 175,000 global customers.
“SumTotal’s goal is to provide customers with solutions, which go beyond
traditional human capital management, to help employees be better at
their jobs while they are doing them,” said John Huber, SumTotal vice
president of customer success. “Bluegreen understands the value in
providing its associates with pervasive and contextual tools and
information, and we look forward to helping them meet their business
objectives.”
See how other customers, like US
Airways, Experian
and McAfee,
are achieving success with SumTotal Talent Expansion solutions at www.youtube.com/sumtsystems.
For additional information, visit www.sumtotalsystems.com
and check out the SumTotal
Blog for talent management tips and perspectives.
About SumTotal Systems
SumTotal
Systems, LLC, the largest independent provider of integrated HR
solutions, is increasing the performance of some of the world’s most
successful organizations, including AstraZeneca (NYSE: AZN[ADR]; London:
AZN), Amway (KUL: AMWAY), and Seagate (NYSE: STX). The only HR solution
provider to deliver Talent Expansion, a whole new approach to
discovering, developing and unleashing hidden potential within our
customers’ workforce, SumTotal delivers employee enablement solutions
that help organizations become great places to work. SumTotal’s
people-focused applications, available on premise and in the Cloud,
enable contextual, just-in-time development designed to advance
employees’ skills and knowledge. Today, more than 3,500 organizations,
including several of Fortune’s “Best Places to Work,” rely on SumTotal’s
on premise and cloud-based Talent Expansion applications to enable their
employees.
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