Fallon
Health, a nationally recognized, not-for-profit health care services
organization, which was named a Top
Workplace for 20131, is
successfully weaving learning and professional development into its
business using SumTotal Talent Expansion applications. In a new
case study released today, SumTotal®
Systems, LLC, the largest independent provider of integrated HR
solutions, detailed Fallon Health’s approaches and achievements in
enhancing employee engagement, improving regulatory compliance in a
highly regulated industry, and evolving HR programs to match the
company’s growth.
Highlights of the organization’s employee development and performance
management results include:
-
Transformed learning program to deliver training at point of need,
improve regulatory compliance, and deliver more courses at a lower cost
-
Realized 100% completion rate in annual employee compliance training
within six weeks
-
Raised employee engagement score for performance evaluation process by
to 91% satisfaction in 2013,
-
Achieved 17% increase in employees’ rating of annual evaluation
process as fair and consistent one year after implementing
Fallon Health initially began using SumTotal Talent: Performance in
2006. Last year, the company added SumTotal Learn as its learning
management system to provide training information at the point of
evaluation.
“During our talent assessment process, we evaluate, at a senior level,
all of our talent to identify future leaders and see where they fit into
the picture. Now we can create individual career development plans to
help our employees be better at the jobs they currently have and be well
prepared for the next step in their Fallon Health careers,” said Scott
Beaird, Fallon Health’s senior director of talent management.
Beaird will participate in a joint SumTotal and HCI.org webinar: Managing
Risk – How Fallon Health Stays Healthy with Compliance on Thursday,
May 29, at 1 p.m. EDT. Register now at:
http://www.hci.org/lib/managing-risk-how-fallon-health-stays-healthy-compliance.
See how other customers, like US
Airways, Experian
and McAfee,
are achieving their business goals with SumTotal Talent Expansion
solutions at www.youtube.com/sumtsystems.
For additional information, visit www.sumtotalsystems.com
and check out the SumTotal
Blog for talent management tips and perspectives.
About SumTotal Systems
SumTotal
Systems, LLC, the largest independent provider of integrated HR
solutions, is increasing the performance of some of the world’s most
successful organizations, including AstraZeneca (NYSE: AZN[ADR]; London:
AZN), Amway (KUL: AMWAY), and Seagate (NYSE: STX). The only HR solution
provider to deliver Talent Expansion, a whole new approach to
discovering, developing and unleashing hidden potential within our
customers’ workforce, SumTotal delivers employee enablement solutions
that help organizations become great places to work. SumTotal’s
people-focused applications, available on premise and in the Cloud,
enable contextual, just-in-time development designed to advance
employees’ skills and knowledge. Today, more than 3,500 organizations,
including several of Fortune’s “Best Places to Work,” rely on SumTotal’s
on premise and cloud-based Talent Expansion applications to enable their
employees.
1 Susan Shalhoub. “Education, Training & Career Development:
Fallon Community Health Plan.” Nov. 11, 2013. Worcester Business
Journal. http://www.wbjournal.com/article/20131111/PRINTEDITION/311089977.
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