At the IASA 2015 Conference, Guidewire Software®,
(NYSE: GWRE), a provider of software products to Property/Casualty
insurers, announced the addition of Guidewire Gateway Portal for Agents™
to its Mobile and Portals product line.
Insurer interaction with customers, brokers, agents, and vendors where
and when it’s most convenient – online, on their mobile devices, or
through the call center, is today’s operational necessity. Consumers
expect a seamless experience across channels to support digital sales,
service, and claims capabilities for stakeholders outside the corporate
intranet. Agents and brokers are no different.
Guidewire’s Gateway Portal for Agents extends the capabilities of
Guidewire InsuranceSuite™, empowering insurance agents and brokers to
access policyholder portfolio information and transactional data in a
browser or on a mobile device. Designed specifically for agents and
brokers, it provides policy lifecycle transactional capabilities as well
as support for task and book-of-business management in an easy-to-use
portal. Unlike solutions that require core system duplication such as
complex screen flow and logic, product definitions, and integration,
Guidewire Gateway Portal for Agents reuses these elements from
InsuranceSuite, thus achieving faster speed to market and lower total
cost of ownership for the insurer and enabling a seamless omnichannel
experience for the agent and broker.
Key insurer benefits of Gateway Portal for Agents include:
-
Agent Empowerment — Satisfies the informational and
transactional needs of insurance agents and brokers with intuitive,
self-service design;
-
Growth — Helps to attract agent business by enabling
insurers to be easier to do business with;
-
Lower Total Cost of Ownership — Reuses complex rules,
flows, and integrations defined in InsuranceSuite avoiding costly
duplication, easing maintenance, and improving speed to market.
“We are excited to offer this portal designed expressly with the needs
of agents and brokers in mind,” said Brian Vannoni, vice president,
Product Marketing, Guidewire Software. “We recognize that their role in
the business of insurance is an important one and we want to empower
them through technology to ensure that they are equipped to serve their
customers and deliver on the brand promise of the insurance companies
with whom they work.”
To learn more, Guidewire will be hosting a webinar for insurers, Addressing
Agent/Broker Empowerment with Guidewire Gateway Portal for Agents
on June 23, 2015, at 11am Pacific / 2pm Eastern.
Guidewire’s Digital portfolio has continuously built momentum since its
launch, with 18 customers in six countries licensing one or more of the Guidewire
Mobile and Portals™ products, and four of those live in production.
In addition to Gateway Portal for Agents, Guidewire’s Mobile and Portals
product line also includes:
Quote and Buy Portal — Reach new customers with easy access to
obtain a quote, review quotes, compare quotes, and buy a policy.
Account Management Portal — Improve customer satisfaction and
align more closely with policyholder goals through online policy review
and modifications, policy document download, billing status viewing, and
online payment.
Claim Portal — Expedite claims with easy claim reporting,
coverage verification, and claim status transparency. Communicate with
vendors during repairs avoiding delays and ensuring proper work
authorizations.
About Guidewire Mobile and Portals
Guidewire Mobile and Portals™ is a portfolio of transaction portals that
allow insurers to expose Guidewire InsuranceSuite™ functionality online
and to mobile devices. Insurers can extend the value of their Guidewire
core system investment to drive new business, increase operational
efficiency, and improve customer service through digital channels. Each
individual product has been developed to meet a targeted need (e.g.
Quote and Buy). The underlying architecture of the products has been
designed to enable the following: efficient implementation; quick
response to market needs; and future ready technology.
About Guidewire Software
Guidewire builds software products that help Property/Casualty insurers
replace their legacy core systems and transform their business. Designed
to be flexible and scalable, Guidewire products enable insurers to
deliver excellent service, increase market share and lower operating
costs. Guidewire InsuranceSuite™ provides the core systems used by
insurers as operational systems of record. Additional products provide
support for data management, business intelligence, anytime/anywhere
access and guidance and monitoring. More than 180 Property/Casualty
insurers around the world have selected Guidewire. For more information,
please visit www.guidewire.com.
Follow us on twitter: @Guidewire_PandC.
NOTE: Guidewire, Guidewire Software, Guidewire ClaimCenter, Guidewire
PolicyCenter, and Guidewire BillingCenter are registered trademarks of
Guidewire Software, Inc. in the United States and/or other countries.
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