~ Company delivers customer service expertise with social, mobile and
connected cloud technologies ~
Perficient,
Inc. (NASDAQ: PRFT) (“Perficient”), a leading information technology
and management consulting firm serving Global 2000® and other large
enterprise customers throughout North America, announced today it has
achieved the Salesforce Fullforce Service Cloud Master designation. This
designation recognizes Perficient’s proven expertise in delivering
next-generation digital experiences, business optimization and
industry-related Service Cloud solutions that empower enterprises to
connect and serve customers in new ways.
Perficient, a Salesforce Platinum Consulting Partner, has led more than
300 Service Cloud implementations for some of the most innovative
brands. Perficient also is recognized as a leading Salesforce service
provider by Forrester
Research – the company has driven more than 3,000 Salesforce
implementations over the past decade.
“Achieving this prestigious designation is further evidence of our
commitment to the Salesforce platform,” said Ganesh Rangarajan, vice
president of Perficient’s Salesforce business group. “Clients are
increasingly turning to Perficient for our cloud technology expertise
and ability to deliver differentiated solutions that reimagine the
customer experience, deliver omni-channel service, increase agent
productivity and build an effective knowledge management strategy.”
Perficient partners with customers to optimize the Service Cloud user
experience and streamline critical support processes that result in
measurable cost savings and efficiency gains. Perficient has also helped
other leading brands to combine Live Agent, gamification, enterprise
collaboration and self-service support tools – among them, Chatter and
Community Cloud – to transform the service experience and empower
customers to serve as brand advocates.
“We are thrilled that Perficient has achieved the Fullforce Master
designation for delivering expertise in Service Cloud,” said Neeracha
Taychakhoonavudh, senior vice president of Partner Programs, Salesforce.
“Fullforce Master partners such as Perficient have passed a rigorous
review process and have proven expertise with Salesforce's Customer
Success Platform.”
Salesforce Fullforce Masters are system integrator or consulting
partners recognized for their practice expertise in a specific
Salesforce product or industry. Fullforce Master partners must achieve
specific goals and delivery objectives, as well as drive customer
success with multiple, validated Salesforce implementations.
Perficient partners with Salesforce and other leading technology vendors
to deliver digital experience, business optimization and industry
solutions and support. Perficient is also at the forefront of industry
thought leadership on digital transformation – a means of modernizing
the systems that create, deliver and sustain meaningful customer
experiences.
Salesforce, Fullforce, and Service Cloud are trademarks of
Salesforce.com, Inc.
For more information on Perficient’s expertise in Salesforce cloud
solutions across all industries, visit http://www.perficient.com/Partners/Salesforce,
or follow the team online via the Salesforce
Enterprise Cloud Computing blog, or via Twitter at @PRFTSalesforce.
For more information, or to schedule a media interview with a member of
the Perficient team, please contact David Sheets at 314-529-3577 or david.sheets@perficient.com.
About Perficient
Perficient is a leading information technology and management consulting
firm serving Global 2000 and enterprise customers throughout North
America. Perficient delivers digital experience, business optimization
and industry solutions that enable clients to improve productivity and
competitiveness; strengthen relationships with customers, suppliers and
partners; and reduce costs. Perficient’s professionals serve clients
from locations across North America and offshore facilities in Europe,
India and China. Traded on the Nasdaq Global Select Market, Perficient
is a member of the Russell 2000 index and the S&P SmallCap 600 index.
Perficient is an award-winning Premier Level IBM business partner, a
Microsoft National Solution Provider and Gold Certified Partner, an
Oracle Platinum Partner, and a Platinum Salesforce Cloud Alliance
Partner. For more information, visit www.perficient.com.
Safe Harbor Statement
Some of the statements contained in this news release that are not
purely historical statements discuss future expectations or state other
forward-looking information related to financial results and business
outlook for 2015. Those statements are subject to known and unknown
risks, uncertainties, and other factors that could cause the actual
results to differ materially from those contemplated by the statements.
The forward-looking information is based on management’s current intent,
belief, expectations, estimates, and projections regarding our company
and our industry. You should be aware that those statements only reflect
our predictions. Actual events or results may differ
substantially. Important factors that could cause our actual results to
be materially different from the forward-looking statements include (but
are not limited to) those disclosed under the heading “Risk Factors” in
our annual report on Form 10-K for the year ended December 31, 2014.
![](http://cts.businesswire.com/ct/CT?id=bwnews&sty=20150813005712r1&sid=ntxv4&distro=nx&lang=en)
View source version on businesswire.com: http://www.businesswire.com/news/home/20150813005712/en/
Copyright Business Wire 2015