Out-of box software underpins Basler business transformation project
Basler Versicherung AG Schweiz (Basler), a Swiss insurer and member
company of Baloise Group, and Guidewire Software, Inc. (NYSE: GWRE), a
provider of software products to general insurers, today announced the
successful implementation of Guidewire PolicyCenter® as Basler’s
new underwriting and policy administration system and Guidewire
BillingCenter® to support its commission and billing operations
for their property line of business. Basler has also deployed Guidewire
Client Data Management and Rating Management.
Basler chose Guidewire software to rationalise and transform its core
system technology in response to changing customer and broker demand,
with a view to offering more flexible and wider insurance products and
services. PolicyCenter and BillingCenter are being rolled out over a
multi-year phased project across its non-life business, starting with
property, then personal motor, and followed by other lines of business.
“Our choice of PolicyCenter and BillingCenter has been validated, over
the course of this 12-month project, in how easy this software is to
handle as we have configured it to our particular needs. We are also
gratified to see that the first phase of the project was completed on
time, in scope, under budget and met our quality specifications,”
commented Urs Bienz, chief operating officer, Basler.
PolicyCenter and BillingCenter are now enabling Basler Insurance to:
-
React more responsively to customer need by bringing new and
innovative products to market fast and easily;
-
Offer its agent community more comprehensive choice of insurance and
related service opportunities;
-
Work towards reduced training time for staff and agents with simpler,
more intuitive core systems; and
-
Provide full policy management in French, German, or Italian,
according to customer preference.
“After a brief training, more than 1,000 users of PolicyCenter and
BillingCenter are able to sell a new property product for private and
commercial customers and to deliver an optimal customer service in sales
and administration processes,” said Urs Bienz.
“Basler’s implementation is a significant achievement in the DACH region
and in Europe as a whole,” said Keith Stonell, managing director, EMEA,
Guidewire Software. “We congratulate Basler, and are impressed by how
effectively their IT and Business team have worked together to achieve
success in the first phase of their business transformation.”
Guidewire PolicyCenter® is a flexible underwriting and policy
administration system that enables general insurers to grow business
profitably by improving efficiency, while responding with agility to
market opportunities and enhancing relationships with agents and
customers. Designed to support both commercial and personal lines,
PolicyCenter helps insurers streamline front and back office processes,
from new business submission and quoting through to policy renewals.
PolicyCenter is available as a standalone system or as part of Guidewire
InsuranceSuite™, and can be integrated to an insurer’s legacy systems or
third party applications.
Guidewire BillingCenter® is a comprehensive billing and receivables
management system built on the core design principles of automation,
control and flexibility. BillingCenter allows you to deliver insurance
your way by making it easier to automate the billing lifecycle; design
flexible billing, payment and delinquency plans; manage agent
commissions; and enable rapid integration with external payment systems.
BillingCenter is available as a standalone system or as part of
Guidewire InsuranceSuite™, and can be integrated to a general insurer’s
legacy systems or third party applications.
About Basler Versicherung AG Switzerland
Basler Versicherungen provide insurance and pension solutions as well as
banking services. The company’s non-life insurance products include
property, household, general liability, motor, accident, health and
miscellaneous insurance. Its customers include individuals, small and
medium-sized firms, and selected industrial enterprises. For more
information, please visit www.baloise.com.
About Guidewire Software
Guidewire delivers the software that general insurers need to adapt and
succeed in a time of rapid industry change. We combine three elements –
core processing, data and analytics, and digital engagement – into a
technology platform that enhances insurers’ ability to engage and
empower their customers and employees. More than 200 general insurers
around the world have selected Guidewire. For more information, please
visit www.guidewire.com.
Follow us on twitter: @Guidewire_PandC.
NOTE: Guidewire, Guidewire Software, Guidewire ClaimCenter, Guidewire
PolicyCenter, and Guidewire BillingCenter are registered trademarks of
Guidewire Software, Inc. in the United States and/or other countries.
View source version on businesswire.com: http://www.businesswire.com/news/home/20150909005196/en/
Copyright Business Wire 2015