Co-operative Belgian insurer to provide customers, brokers and agents
with streamlined, responsive interactions
P&V Group, a co-operative insurer, and Guidewire Software, Inc.
(NYSE:GWRE), a provider of software products to general insurers, today
announced that P&V has extended its selection of Guidewire products to
include Guidewire PolicyCenter® and Guidewire BillingCenter®. In
addition, Guidewire DataHub™ and Guidewire Client Data Management™ will
support the company’s data management needs. P&V Group will also employ
Guidewire Account Management Portal™ and Guidewire Quote and Buy Portal™
to enhance to enhance the digital experiences of their brokers, agents,
and customers. These products will be used across all lines of business
and applied to all distribution channels.
Experience gained as a Guidewire ClaimCenter® customer meant that P&V
Group was comfortable in expanding its use of Guidewire products. This
comprehensive project will mean end-to-end integration from back-end to
front-end systems, resulting in enhanced functional process in-house and
faster, more responsive interaction with agents and brokers, and
ultimately with customers.
“We are currently implementing Guidewire ClaimCenter, so choosing
Guidewire for our policy administration and billing systems was a
logical decision,” said Isabelle Coune, Head of Non-Life, Member of the
Executive Committee, P&V Group. “We expect that extending this software
package will support a deep transformation of our end-to-end Non-Life
operations and a rejuvenated customer experience.”
The Guidewire products will enable P&V Group to:
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Optimize costs by running an integrated IT platform;
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Respond to rapidly changing broker, agent and customer digital
expectations;
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Improve quality and responsiveness of customer service; and
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Decrease time to market, thanks to flexible product development
capability.
“By expanding their choice of Guidewire products, P&V Group has become
our first InsuranceSuite customer in Belgium and we are delighted,”
commented Keith Stonell, managing director, Guidewire EMEA. “We look
forward to working closely with them to deliver on their business
objectives as a forward-thinking, co-operative insurer with the interest
of their customers always at the forefront of their operation.”
About P&V
P&V Group is a cooperative insurance group in Belgium. The organization
provides insurance solutions to individuals, businesses and institutions
through its various distribution channels and brands. For more
information, please visit www.pv.be.
About Guidewire Software
Guidewire delivers the software that general insurers need to adapt and
succeed in a time of rapid industry change. We combine three elements –
core processing, data and analytics, and digital engagement – into a
technology platform that enhances insurers’ ability to engage and
empower their customers and employees. More than 200 general insurers
around the world have selected Guidewire. For more information, please
visit www.guidewire.com.
Follow us on twitter: @Guidewire_PandC.
NOTE: Guidewire, Guidewire Software, Guidewire ClaimCenter, Guidewire
PolicyCenter, and Guidewire BillingCenter are registered trademarks of
Guidewire Software, Inc. in the United States and/or other countries.
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