Business owners and HR leaders now have an easier way to tackle complex regulatory environment, open enrollment and other
challenges with new Professional Services offerings for ADP Workforce Now(R) users
ROSELAND, NJ--(Marketwired - Jan 9, 2017) - Between managing open enrollment and making sure key business and HR applications
are integrated, HR leaders at midsized companies are often stretched thin, leaving them with little time to focus on empowering
their people to drive better business results.
To help lessen administrative and compliance burdens and increase optimization, ADP has debuted
ADP Professional Services for
ADP Workforce Now®, its integrated human capital management (HCM) platform for midsized employers. Businesses now can
leverage ADP's deep expertise in HR technology and processes when they need additional help with important initiatives from
process optimization and compliance management to acceleration of system implementation and integrations.
ADP Professional Services are ideal for ADP Workforce Now users who want in-depth guidance or additional people power.
They're designed to help clients better understand their technology and make better use of limited resources. They also help
organizations that need live expertise, want in-depth support for a specific initiative, or need tailored support on an ongoing
basis.
"Having great HR technology isn't enough if you aren't making the most of it. HR teams at midsized companies are often so lean
they don't have the staff or in-house expertise needed to keep up with changing regulations and new innovations," said John
Ayala, president of Major Account Services at ADP. "We introduced Professional Services for ADP Workforce Now users so
companies can maximize their HR investment, and HR leaders can focus more on helping their people grow and their businesses
succeed. These services are another way that ADP is engaging with clients to enhance their service experience so they can stay
focused on the strategic part of their business."
As Supervisor of Employee Development at Dave's Marketplace, Renee Hughes handles everything from community relations to
employee training and development. When Hughes was tasked with overseeing the implementation of ADP's HR services, she turned to
Professional Services for help.
"I really needed more education and hands-on help, and Professional Services have been like an extension of my team," said
Hughes. "Their expertise and best practices significantly sped up the time it took for my company and our employees to adopt the
new system. They ensured that we're making full use of ADP's HR capabilities -- their help was invaluable."
The new services provide support in several key areas:
- Process optimization: To help companies improve their return on investment and increase use of their HCM
platform, ADP Professional Services can evaluate processes for security groups, payroll, HR, benefits, and compliance,
customize templates and provide tailored training and best-practice recommendations.
- HR excellence: To help companies hire, retain and engage employees more effectively, ADP can automate
benefits open enrollment, provide frameworks for recruiting, onboarding and performance management, and customize access,
security and permissions for managers and employees.
- Compliance services: Staying on top of constant regulatory changes such as the Affordable Care Act, Fair
Labor Standards Act and the Equal Employment Opportunity rules requires that companies understand the compliance requirements
and have a strategy in place to gather the data needed to comply. ADP can provide compliance-readiness evaluations,
best-practices recommendations and perform gap analyses.
- Implementation and integration acceleration: Setting up ADP Workforce Now is a straightforward process,
but some clients may not have in-house resources to focus on an implementation. ADP can equip clients with additional
resources to manage and execute implementation tasks and plans, and tie data together so companies can make more informed
business decisions and quickly reap the benefits of an integrated HCM solution. ADP can manage all stages of implementation and
integration or provide support for specific portions, from project management and planning to education on custom reports.
The new Professional Services offering is part of ADP's overall services suite that also includes ADP Resource®, ADP Workforce
Now® Comprehensive Services and ADP TotalSource®, its professional employer organization (PEO) unit.
About ADP (NASDAQ: ADP)
Powerful technology plus a human touch. Companies of all types and sizes around the world rely on ADP's cloud software and
expert insights to help unlock the potential of their people. HR. Talent. Benefits. Payroll. Compliance. Working together to
build a better workforce. For more information, visit ADP.com.
ADP, ADP Workforce Now, ADP TotalSource, ADP Resource and the ADP logo are registered trademarks of ADP,
LLC. ADP A more human resource. is a service mark of ADP, LLC. All other marks are the property of their respective
owners.
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