Dominium Dramatically Improves Operational Efficiency with Zebra Mobile Computing Solution
Zebra’s TC55 mobile computing solution helps housing developer garner more than $525,000 in annual
efficiency gains while improving resident services
Zebra Technologies Corporation (NASDAQ: ZBRA), a global leader in providing solutions and services that give
enterprises real-time visibility into their operations, and Emkat Solutions, Inc., a Zebra PartnerConnect partner, today announced that Dominium, one of the nation’s largest affordable housing
development and management companies, selected Zebra’s Android-based TC55 touch mobile computers to replace its manual task operations. The innovative solution helped Dominium cut
administrative work order time in half; while also streamlining communications between staff and reducing work order processing and
apartment inspection times - generating more than $525,000 in annual efficiency gains. Ultimately, the solution enabled Dominium to
better serve residents.
KEY FACTS
- By running the Yardi Inspection Mobile™ application on the TC55 mobile computer, Dominium has
transformed a time-consuming residential inspection process into a productive one that allows remote office staff to assist and
make assessments in real-time - saving an average of 22 minutes per inspection.
- Dominium also used the TC55 to replace a manual, paper-based ticketing process with an automated
real-time work-order management system that has reduced errors and improved technicians’ response times.
- With the TC55, Dominium’s field technicians can now receive real-time service requests and triage
service calls - improving worker productivity and streamlining workflows.
- In addition, the TC55 helps field technicians troubleshoot maintenance problems, order parts and
communicate directly with residents via leading to improved resident relationships.
- Zebra’s Mobility DNA™ suite of applications, application development tools and
utilities enabled Dominium to maximize the return on investment of its mobile deployment without sacrificing critical data
functionality or security.
SUPPORTING QUOTES
Jim Mitchell, Director of Maintenance & Purchasing, Dominium
“Dominium’s growth plan calls for us to double in size by 2025, fueling the need to eliminate paper-based processes for more
efficient automation and efficiency. Zebra’s TC55 has generated valuable business intelligence for us, improved communications and
provided visibility that helps us make more informed business decisions and improve the experience of our residents.”
Brad Kieley, CEO, EmKat Solutions, Inc.
“EmKat provided Dominium with an innovative mobile computing solution that features a centralized remote administration tool for
support, configuration, security and troubleshooting. By configuring and deploying TC55 touch computers to more than 200 Dominium
locations, Emkat and Zebra have helped Dominium automate its mobile workforce resulting in better efficiencies and service to its
residents.”
Joe White, Vice President, Enterprise Mobile Computing, Zebra Technologies
“Zebra has shipped more than 1.25 million Android-based enterprise-class mobile computers to businesses worldwide, providing
them with real-time visibility into their organizations for better business outcomes. The reliable TC55 touch computer provides
Dominium with superior data accuracy while also empowering its workers with streamlined communications within its workplace—saving
time, increasing productivity and improving customer satisfaction.”
About Zebra
With the unparalleled visibility Zebra (NASDAQ: ZBRA) provides, enterprises become as smart and connected as the world we live
in. Real-time information – gleaned from visionary solutions including hardware, software and services – gives organizations the
competitive edge they need to simplify operations, know more about their businesses and customers, and empower their mobile workers
to succeed in today’s data-centric world. For more information, visit www.zebra.com or sign up for our news alerts. Follow us on LinkedIn, Twitter and Facebook.
ZEBRA and the stylized Zebra head are trademarks of ZIH Corp., registered in many jurisdictions worldwide. Android is a
trademark of Google, Inc. All other trademarks are the property of their respective owners. ©2017 ZIH Corp. and/or its affiliates.
All rights reserved.
Media Contact:
Zebra Technologies
Bill Abelson
+1-917-952-2551
bill.abelson@zebra.com
or
Industry Analyst Contact:
Zebra Technologies
Caitlin DeRango
+1-847-793-5896
cderango@zebra.com
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