Emerson Accelerates New Era of Manufacturing Productivity with Next Generation Digital Workforce
Top Quartile Performers Will Master Five Essential Competencies of Digital Transformation
Following a period of what the company sees as the ‘efficiency era’ of manufacturing, Emerson (NYSE: EMR) opened its annual
Emerson Global Users Exchange event today with a focus on the resources that will enable manufactures to drive greater business
performance in the future: people. Specifically, the ‘digital workforce.’
“The past 30 years have brought us fantastic advances in the manufacturing sector, including greater operating efficiencies
enabled by automation,” said Mike Train, executive president, Emerson Automation Solutions. “But the incremental benefits gained
are diminishing. The pressure is on industry leaders to take the next step to the game-changing performance made possible by
digitally empowering the workforce.”
By analyzing the organizational behaviors of Top Quartile industry performers – those in the top 25 percent of performance among
their peers – Emerson has identified five essential competencies as critical to realize the value of ‘digital transformation:’
- Automated Workflow: Eliminate repetitive tasks and streamline standard operations to focus
personnel on exceptions and other opportunities that require human intervention
- Decision Support: Leverage analytics and embedded expertise to provide actionable insights
that reduce complexity and enable higher quality, faster decision-making
- Workforce Upskilling: Identify approaches that empower workers to acquire knowledge or
experience faster and more effectively, to support higher-level and collaborative decision-making
- Mobility: Provide secure, on-demand access to information and expertise regardless of
location, enabling collaborative workflows
- Change Management: Combine strategies, processes, tools and expertise that, in the right
combination, simplify and accelerate the institutionalization of operational best practices
While these themes are not necessarily new, Industrial Internet of Things (IoT) innovations are bringing unprecedented
opportunities to evolve performance in each area of organizational transformations. To make these opportunities attainable, Emerson
will expand its Plantweb™ digital ecosystem with a wide range of new digital technologies and services, including a consulting
practice with the expertise, methodologies and personnel to bring predictable success to digital transformation.
“By mastering these competencies, manufacturing organizations can fully leverage the digital technologies of today and those
just around the corner,” continued Train. “Emerson uses the organizational insights we gain through customer collaboration to focus
our product and service portfolio development in areas that create bottom-line impact.”
In a 2017 study conducted by Industry Week and Emerson, manufacturing leaders from a variety of industries confirmed the
Industrial IoT will bring new possibilities fueled by increased real-time information, a more tightly connected enterprise and
improved analytical tools. However, the group consistently pointed to personnel as the most important factor for success. Namely,
the need for companies to adopt effective change management methodologies to drive an increased focus on education and upskilling
along with improved organizational workflows to effectively leverage their technology investments.
“There is an increasing number of reports suggesting that technology is displacing manufacturing jobs, yet they routinely miss
the big picture,” said Train. “History has taught us time and again that, while technology can unsettle the current or traditional
nature of work, disruption consistently brings new opportunities and net employment growth, not loss.”
During the 2017 Emerson Global Users Exchange event, held this week in Minneapolis, Emerson will introduce significant
enhancements to its Plantweb digital ecosystem portfolio, with new technologies and services targeting workforce productivity and
organizational effectiveness. To bring the ideas to life, Emerson will help industry leaders see the near-future of how a digitally
enhanced workforce behaves differently through its “Digital Workforce Experience,” an immersive experiential environment
demonstrating how new and emerging technologies are fundamentally transforming organizations by helping them accelerate,
institutionalize, and sustain Top Quartile behaviors.
“Companies and employees who embrace the rapidly transforming digital landscape stand to achieve the greatest success,” said
Train. “But everyone has skin in the game. Employers need to provide education and upskilling opportunities, and employees need the
confidence and commitment to learn new skills and competencies to manage their careers into the information age.”
About Emerson
Emerson (NYSE: EMR), headquartered in St. Louis, Missouri (USA), is a global technology and engineering company providing
innovative solutions for customers in industrial, commercial, and residential markets. Our Emerson Automation Solutions
business helps process, hybrid, and discrete manufacturers maximize production, protect personnel and the environment while
optimizing their energy and operating costs. Our Emerson Commercial and Residential Solutions business helps ensure human
comfort and health, protect food quality and safety, advance energy efficiency, and create sustainable infrastructure. For
more information, visit Emerson.com.
For Emerson
Denise Clarke, 512-899-0004
Denise.Clarke@fleishman.com
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